20 Most Recent Kwikset 907 907-15 Satin Nickel Powerbolt Keypad Electronic Deadbolt - Page 9 Questions & Answers

a shot of WD-40 in the key hole. also spray the key with WD-40 just before inserting

I have included a link to the installation instructions for the Kwikset 909 lock. I think that if you go through the installation instruction routine carefully, you will solve your problem. Pay particular attention to Step 8, the synchronization routine.

http://s7d5.scene7.com/is/content/BDHHI/kwikset-smartcode

Good luck!

How-to's, videos:http://www.kwikset.com/Customer-Support/How-To-Center/Installation.aspx

You will have to buy a new lock once the "smartkey" locks up its toast. Very bad design unlike the traditional kwikset pin tumbler lock which can be repaired if something like this were to happen but hardly ever does.

spray a little bit of oil where you insert the key turn it a couple of time to make sure it is lubricated then turn to correct location to pull out key hold cylinder in with finger key should pull out

Why is my Powerbolt beeping? Go here:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

Follow this link to find out how to remove the cover for your Powerbolt:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HhhEAAS.aspx

You may wish to contact Kwikset customer support through the link on the website page.
I recommend doing this by phone, so you can vrify the problem and order the part or parts that you need.

Good luck!

Here is a link to the Kwikset warranty information:

http://www.kwikset.com/Customer-Support/Warranty-Information.aspx

which states in part:

"If a mechanical or finish defect occurs, please call 1-800-327-LOCK (5625) in the U.S. and Canada or return it to Kwikset Corporation, Consumer Services, 19701 Da Vinci, Lake Forest, CA 92610. For customers outside of the U.S. and Canada, claims under this warranty must be made only to either the place of purchase or to the listed importer."

Good luck!

You did not list the model of your Kwikset lock, but I will send you a link to the installation instructions for the Kwikset electronic deadbolt:

http://s7d5.scene7.com/is/content/BDHHI/40486-02

I'm assuming you are dealing with the Powerbolt, since you didn't mention the model of lock you have. This problem is probably because the "handedness" of the door is set opposite of your installation. That is, you may have what is called a "right-hand door" and the lock is set for a left-hand door, or vice versa. In other words, what side the door hinges are on and which way it therefore swings open.The Kwikset lock has an internal jumper which needs to be moved to another position to change the function.

Cut and paste this link into your browser, the scroll down to Step 11:

http://www.kwikset.com/Customer-Support/Product-FAQs/Faq/50160000000HifLAAS.aspx

Step 11 says:

11. Door handing: I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.

This link will illustrate how to remove the cover to change the jumper:

http://www.kwikset.com/Support/Faq/50160000000IB4hAAG.aspx

Good luck!