20 Most Recent Weiser Lock ED1460X3VKD Powerbolt 1000 Electronic Deadbolt Questions & Answers

I my mind the actual lock bolt was assembled wrong. You need to gently twist the length adjusting unit /bolt directly out of its housing and then gentle separate the two pieces though fully separating them and then "flip" the actual little toggling metal piece that has the "U shaped and half circle looking hub that the lock shaft slides into, around from it currently position ... ie. reversing its throw. You may need to also adjust the spring metal piece underneath it as it run in a slot as well.
This worked for me ... when t-turn key is horizontal the dead bolt is extended ie. in locked position.

Weiser Lock... | Answered on May 04, 2014

Does the motor run when activated? If so, your friction wheel "O"ring is worn out. This is a mechanical issue and should be covered by the Lifetime Warranty.
Call them. You only need to send the battery compartment side in. (inside of door)

Weiser Lock... | Answered on Oct 01, 2012

I have installed your Powerbolt, but when I push the Lock Button, it unlocks? What should I do?
First remove the cover on the inside of the Powerbolt unit. On the right hand side under the batteries, you will notice that is says "Door Direction Jumper". If the cap is mounted on Prongs 1 & 2, carefully remove it and move it over so that it mounts Prongs 2 & 3. A is right handed, B is left handed.

Weiser Lock... | Answered on Aug 19, 2012

The Weiser brand and Kwikset brand Powerbolt are identical, so these instructions will work just fine for you:


Good luck!

Weiser Lock... | Answered on Aug 04, 2011

Here is a link to reprogramming and troubleshooting your lock. Beeping is addressed about halfway down the page:


The link to Customer Service on that page will be able to get parts or further tech service.

Good luck!

Weiser Lock... | Answered on Jun 07, 2011

Hi... You have too be sure that the deadbolt is free when it go inside the deadbolt hole... however this system is very low power and the (over torque clutch) will sleep if the deadbolt it's not completely free.
Also if you try to open the door before you unlock it, you may block the the deadbolt inside the deadbolt hole. Take care too unlock the door before open-it...

Good lock or good unlock

Weiser Lock... | Answered on May 15, 2011

powerbolt 1000


Here's a link to the Frequently Asked Questions page for the Powerbolt 1000:


The instructions for reprogramming the code can be found there. Good luck!!

Weiser Lock... | Answered on Apr 08, 2011

From inside the house, remove the cover plate. Press "program", then key in the number, then press the lock button. Then, press "program" twice, then key in a second password, then press the lock button.

Weiser Lock... | Answered on Mar 16, 2011

Very common for the keypad to stop working.
check that the keypad is not defective. You can disconnect the batteries and then unplug the keypad. Now put the batteries in without the keypad connected. If the beeping stopped, your keypad may need replacing.
You can get a replacement at the store where you bought it for free or call the Weiser support line and they will mail you one for free.

Weiser Lock... | Answered on Dec 26, 2010

You should replace your batteries as the motor that moved the deadbolt does not have enough power to move it with weak batteries. If that fails make sure the deadbolt moves freely when the lock is removed as the mis-aligned mounting will cause excessive force be exerted to move the deadbolt. See http://www.weiserlock.com/Support/Faq/50160000000HhbGAAS.aspx

Weiser Lock... | Answered on Dec 26, 2010

If this is an electronic lock, you may need to replace the batteries or check that the power supply is not frazzed if it is connected to the mains.

If it's mechanical, a couple of good squirts of lubricant might get it moving.

Other than that, you might need to call a locksmith.


Weiser Lock... | Answered on Jan 15, 2010

not enough information
photos may help but might be faster to buy new lock

be safe

Weiser Lock... | Answered on Jun 08, 2019

Recut from another key.

If no keys, a locksmith will put in a new cylinder in with a set of three matching keys. My whole hotel in the UK was fitted with Weiser locks.

See the link
weiser lock cylinder replacement Google Search

Weiser Lock... | Answered on Feb 21, 2018

I'd try a new battery to "rule out" that as a problem, sometimes the contacts need a "turn" of the battery to make good contact.

Weiser Lock... | Answered on Feb 11, 2018

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