20 Most Recent Jandy Laars Hi - E2 350,000 Btu Heater Questions & Answers


check gas pressure possible overheating if ok check to see if filter has ripped or torn elements

Jandy Laars Hi -... | Answered on Sep 15, 2017


major overhaul call a professional if not correctly done waste of money or buy a new heater

Jandy Laars Hi -... | Answered on Apr 29, 2016


make sure the drain pan on bottom isnt plugged or hose make sure to change out rocks and fill pan with water

Jandy Laars Hi -... | Answered on Jun 07, 2015


check pressure switch and copper tube to it

Jandy Laars Hi -... | Answered on May 02, 2015


It sounds like there is a leak in your system. The condensation tube is to drain off the water because one of the byproduct of combustion is water and it condenses on the heat exchanger. Since it is only 4 years old it might be under warrantee for this issue. The problem might be simple but could be very expensive if the heat exchanger has a leak.

Jandy Laars Hi -... | Answered on Feb 28, 2015


To answer your direct question. Yes. Installing a zinc anode will help. It should be an in line anode installed on the inlet side of the heater. They are inexpensive, and no replumbing is required. Just drill a hole, and clamp on the gasket and anode.
On another note, heres what you need to check.

Flow rate: make sure the flow rate is adequate for the heater. If its not youll have to replace your motor to the proper size. The minimum flow rate for this heater is 50 GPM (gallons per minute) and the maximum is 125 GPM. If you are below the minimum, you will be creating pressure and air inside the exchanger and premature failure can happen. If your flow is more than the mazimim, you will be quickly eroding the heat exchanger. Id say optimal flow rate for this heater is 90-100 GPM.

Gas Manifold Pressure: The type of venturi tee gas inlet that this system uses is very delicate. These heaters need to be adjusted every 6 months by a proffessional to operate properly. You need a two stage digital monometer accurate to the tenth to properly calibrate the gas/combustion air combination. If its off even a little, you will have an improper burn, and heat exchanger life will decrease. There are only a handful of companies around the county are even certified to work with these heaters. We happen to be one of them.

Your chemistry looks good, but it wouldnt hurt to lower the pH by .2-.3.

This is a very good heater because of it energy efficiency, but it is a very sensitive heater.

Hope I helped a little. If you have any more specific questions, contact me @: [email protected]

Jandy Laars Hi -... | Answered on Aug 04, 2011


Check the condition of the heat exchanger. If it is heavily sooted from prior to adjusting gas pressure it will not vent properly. Check for downdrafting or blockage in the flue pipe if the heat exchanger is not sooted.

If the heat exchanger is sooted a good steam cleaning or even a trip to a car wash should remove enough soot for it to return to operating normally.

Jandy Laars Hi -... | Answered on Dec 15, 2009


Hi. I work on Laars HI-E2 heaters at the hotels and there are 3 possible problem. The igniter, ignition control module or "not enough air for good hot combustion" are the main sources. I can go into details about my experiences. I suggest it is best to contact a service company to look at the problem.

Jandy Laars Hi -... | Answered on Dec 08, 2009


If you dont smell any gas make sure that all gas valves between the heater and the main gas meter are open, and the gas valve in the heater is in the on position. Try cleaning out the nozzles that the gas comes out of. Sometimes they can build up with cobwebs.

Jandy Laars Hi -... | Answered on Apr 09, 2009


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Jandy Pool & Spa | Answered on May 16, 2020


Try this: First, make sure that the keypad is not locked by pressing the up and down arrow simultaneously for about five seconds. If the keypad was unlocked, it will lock it. If that doesn't work, unlock the keypad and try turning off the power for 5 minutes and then back on.Nov 23, 2018

Jandy epump controller kepad locked ' Trouble Free Pool

Jandy Pool & Spa | Answered on Mar 09, 2020


I side the heat pump will be a small temp sensor mounted on the side of the inside area. Trace wire back and disconnect from control board. Replace the same way you removed the old one.

Jandy Pool & Spa | Answered on Feb 10, 2020

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