It sounds like there is a leak in your system. The condensation tube is to drain off the water because one of the byproduct of combustion is water and it condenses on the heat exchanger. Since it is only 4 years old it might be under warrantee for this issue. The problem might be simple but could be very expensive if the heat exchanger has a leak.

Jandy Laars Hi -... | Answered on Feb 28, 2015

0 Answers

Will not heat

Jandy Laars Hi -... | Posted on Apr 21, 2012 | Be the first to answer

1 Answer

Greetings, We have 5

To answer your direct question. Yes. Installing a zinc anode will help. It should be an in line anode installed on the inlet side of the heater. They are inexpensive, and no replumbing is required. Just drill a hole, and clamp on the gasket and anode.
On another note, heres what you need to check.

Flow rate: make sure the flow rate is adequate for the heater. If its not youll have to replace your motor to the proper size. The minimum flow rate for this heater is 50 GPM (gallons per minute) and the maximum is 125 GPM. If you are below the minimum, you will be creating pressure and air inside the exchanger and premature failure can happen. If your flow is more than the mazimim, you will be quickly eroding the heat exchanger. Id say optimal flow rate for this heater is 90-100 GPM.

Gas Manifold Pressure: The type of venturi tee gas inlet that this system uses is very delicate. These heaters need to be adjusted every 6 months by a proffessional to operate properly. You need a two stage digital monometer accurate to the tenth to properly calibrate the gas/combustion air combination. If its off even a little, you will have an improper burn, and heat exchanger life will decrease. There are only a handful of companies around the county are even certified to work with these heaters. We happen to be one of them.

Your chemistry looks good, but it wouldnt hurt to lower the pH by .2-.3.

This is a very good heater because of it energy efficiency, but it is a very sensitive heater.

Hope I helped a little. If you have any more specific questions, contact me @: [email protected]

Jandy Laars Hi -... | Answered on Aug 04, 2011

1 Answer

Hi-E2 350 heater trips thermal switch on exhaust

Check the condition of the heat exchanger. If it is heavily sooted from prior to adjusting gas pressure it will not vent properly. Check for downdrafting or blockage in the flue pipe if the heat exchanger is not sooted.

If the heat exchanger is sooted a good steam cleaning or even a trip to a car wash should remove enough soot for it to return to operating normally.

Jandy Laars Hi -... | Answered on Dec 15, 2009

1 Answer

Laars HI EZR heater does not come on

Hi. I work on Laars HI-E2 heaters at the hotels and there are 3 possible problem. The igniter, ignition control module or "not enough air for good hot combustion" are the main sources. I can go into details about my experiences. I suggest it is best to contact a service company to look at the problem.

Jandy Laars Hi -... | Answered on Dec 08, 2009

1 Answer

Heater will not heat

If you dont smell any gas make sure that all gas valves between the heater and the main gas meter are open, and the gas valve in the heater is in the on position. Try cleaning out the nozzles that the gas comes out of. Sometimes they can build up with cobwebs.

Jandy Laars Hi -... | Answered on Apr 09, 2009

2 Answers

Jandy ji 8000. need to troubleshoot why Aux 1 light goes on and off (blinks) and interferes with display. Will only show date, no time or temp.

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Jandy Pool & Spa | Answered on May 16, 2020

2 Answers

Check cell message is displayed. Cell is clean and sealed properly. It is a jandy tru clear salt chlorinator

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Jandy Pool & Spa | Answered on May 01, 2020

1 Answer

My jandy flopro keypad is locked. I tried holding up and down arrows for 5 sec. the lights come on but it still stays locked. Do i push something next or is there an alterative way to unlock it?

up down and mode at same time for 7 seconds

Jandy Pool & Spa | Answered on Mar 24, 2020

1 Answer

Jandy zodiac keypad is locked,how to i get it unlocked

Try this: First, make sure that the keypad is not locked by pressing the up and down arrow simultaneously for about five seconds. If the keypad was unlocked, it will lock it. If that doesn't work, unlock the keypad and try turning off the power for 5 minutes and then back on.Nov 23, 2018

Jandy epump controller kepad locked ' Trouble Free Pool

Jandy Pool & Spa | Answered on Mar 09, 2020

1 Answer

Were can I purchase a Jandy Levolor circuit board with transformer?

Alibaba.com

Jandy Pool & Spa | Answered on Feb 11, 2020

1 Answer

Where is the coil sensor on a Jandy AE-Ti heat pump and how to replace it

I side the heat pump will be a small temp sensor mounted on the side of the inside area. Trace wire back and disconnect from control board. Replace the same way you removed the old one.

Jandy Pool & Spa | Answered on Feb 10, 2020

2 Answers