20 Most Recent Homedics SBM 300H Therapist Select Shiatsu Plus Massaging Cushion SBM300 Questions & Answers

Zip off the cover and add some talcum powder to the inside cover where the roller make contact with the cover.

Homedics SBM... | Answered on Feb 11, 2018

Give it a good 'knock' on the back (hard surface). You might hear a clink sound. I think it's when a cog gets out of line. My chair is fine now. You'll notice that the rollers start moving back to the off setting. So if it goes off and they are in the middle or top then it's stuck and needs a thwack! 

Homedics SBM... | Answered on Aug 07, 2017

No longer available from Homedics. Just called them today and found this out.

Homedics SBM... | Answered on Jul 07, 2017


Kindly advise what is wrong with your cushion or kindly advise how your cushion is malfunctioning before i advise you further.We can order the necessary spares &repair.

Homedics SBM... | Answered on Jul 28, 2014

Home power adapter for the SBM300 is an ADP 2007. There are a few used ones for sale on line.

Homedics SBM... | Answered on Jul 21, 2014

Unfortunately, you will probably not be able to stop the noise as it's probably being caused by the track system that the rollers move on wearing out. The tracks are made of plastic, and over time they will wear out or break from use, especially if used daily, as in the case of the one of ours that broke from my wife using it daily for a number of years. I opened it up thinking that I might be able to fix it, but the track was destroyed and unrepairable. This is one of those items that are truly designed to be that way so that you will have to buy a new one once the one you have breaks. Sorry I didn't have better news. I have a perfectly good SBM300 here that's missing it's power supply, but those are also impossible to be found, even from Homemedics.

Homedics SBM... | Answered on Jul 05, 2014

My mom had the same problem so i unzipped it from the back, and once i started to take out the padding i saw that there was a wire unplugged so i plugged it back in and it worked!

Homedics SBM... | Answered on Jul 05, 2014

where having the same problem, if you find the answer please email [email protected] many thanks

Homedics SBM... | Answered on May 13, 2014

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