20 Most Recent Tomtom XL 330 Car GPS Receiver Questions & Answers

If there's data (items) on your TomTom that you can remove/delete, like music, photo's, images, (useless/not needed) maps, favorites, etc. it will give you more "disk" space to work with.

You can back up the data (using the TomTom HOME application) before you remove the items from your device.

Tomtom XL 330... | Answered on Apr 12, 2016

The battery in the TomTom GPS deviceicon1.png is not (readily/easily) consumer removable - replaceable .. i.e. it is not like how you'd replace a battery in your digital camera.
If you really want to, and are willing to take a chance, check this out


Tomtom XL 330... | Answered on Jun 08, 2014

shhhhhhh its a secret

Tomtom XL 330... | Answered on Mar 08, 2014

A likely cause is that the battery is "dead" ... i.e. no longer holds a charge. The GPS runs on battery power, even if it is plugged in. It will work even if the battery holds a (small) charge. But if the battery doesn't a charge anymore, the device will not start up, even when it is plugged into a power source.

If this is the case, you'll want to change the battery.

Tomtom XL 330... | Answered on Dec 28, 2013

If this is a firmware update, use MyTomTom application and delete the firmware and try again.

Tomtom XL 330... | Answered on Aug 26, 2013

Take it outside if you are trying it indoors. Sometimes it will not recognise that satellites are there until the car is moving. My Tom Tom One sometimes does that.

Tomtom XL 330... | Answered on Aug 26, 2013

You can use the car adapter, or you can connect it to a USB port on a computer. You have to let it charge for a few hours.

Tomtom XL 330... | Answered on Jan 23, 2013

On the back, where the mount goes will be a small button, press this in with a pin or such like, this will reset it

Tomtom XL 330... | Answered on May 31, 2012

download tomtom home from www.tomtom.com install your cradle after the download then your tomtom and with a bit of luck, the update section will automatically select the updates you need. good luck

Tomtom XL 330... | Answered on Apr 25, 2012


When you choose a voice on your tomtom device, you will need to select a voice with the word 'computer' next to gender of the voice you select.

this will activate two option on the next screen allowing you to tick read street names.


Tomtom XL 330... | Answered on Jan 26, 2012


To get the address/location of the nearest repair center, kindly contact TomTom customer support helpline on this number:

866 486 6866

Monday - Friday: 7:00 a.m. to 11:00 p.m. EST
Saturday: 9:00 a.m. to 8:00 p.m. EST

Thanks for using FixYa.

Tomtom XL 330... | Answered on Aug 25, 2011


You can download and print the manual in PDF format from the manufacturer's support website by clicking this link.

On the page which opens, click the "XL 330/325 Reference Guide" link to download the manual.

Adobe PDF Reader is required to view this manual. Download Adobe Reader

Hope this helps. Kindly let me know if you have any difficulty in downloading the manual.

Thanks for using FixYa.

Tomtom XL 330... | Answered on Jul 12, 2011

We're sorry, but HOME can't complete that task. Please try again later, or contact customer support. For problems with items that are stored on your device, we advise you to remove and re-install the item.

To make a long story short, the problem was with the map that is stored on the computer from downloading the latest map guarantee (2 1/3 years ago). In my case, this is the same map as is on the GPS, but it is not complaining about the map on the GPS. If this happens, there are several things that can be done:

1. Accept the message whenever it appears and go on with what you were doing since at least most functions of Home appear to work correctly in spite of it saying that it can't complete the task.

2. If you have a backup of the previous version of TomTom Home, replace the updated version in the Applications folder with the backup version. This will return behavior to what it was before the update, without the error messages.

3. Remove the map folder (e.g., USA___Canada) from your Documents->TomTom->HOME->Download->complete->map folder. You may want to save this someplace so that you can put it back when TomTom releases an update to Home that works correctly.

Hope helps.

Tomtom XL 330... | Answered on Mar 24, 2011

FRom the main menu tap Change Preferences then tap the arrow in the bottom right corner until you will see the Change language button and tap on it. Tap the language you want to use.

Tomtom XL 330... | Answered on Feb 28, 2011

Hi, Locate the "Power" button. It's on the top right-hand corner ofeach device. Hold down the "Power" button until the device resets. TomTom notesthat this reset process can take more than 15 seconds. Release the "Power" button once the device resets.
Now update it.

post a comment for further assistance.

Thank you for using fixya have a nice day:-)

Tomtom XL 330... | Answered on Feb 20, 2011

  1. In driving view, tap the map to open the Main Menu.
  2. Locate the Preferences icon and tap it. Depending on software version, it looks like a wrench or a gear.
  3. Cycle through the menu pages until you see an icon with three flags (UK, German, Dutch) and tap it.
  4. From the list, select your preferred language.

Tomtom XL 330... | Answered on Jan 07, 2011

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