20 Most Recent Danby DHCC6020 Dehumidifier Questions & Answers

sounds to me that you need a new pump in there, or it's the motor.

The E7 Error Code, indicates that the front cover of the unit it no properly in place and making contact with it's removal sensors. Remove and reinstall front cover properly. Be sure to turn the Master ON/OFF Switch to OFF and unplug unit before attempting this.


Hope this helped you solve the problem.

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

Hi,
There are many reasons why a dehumidifier willnot work or collect water.
Here is a tip that I wrote to help people to figure out what is going wrongwith their dehumidifier

Dehumidifier is running but no water is in bucket

heatman101

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Hi,
The unit is leaking freon...
Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

The most common cause of icing on dehumidifiers is in sufficient airflow through the unit.

Make sure it has ample room behind it for air intake and it is not backed up against a wall or draperies.
Make sure the air filter is not clogged.

Failing those items, be sure you are operating it in an environment over 72 degrees F, as any lower is beyond the mechanical limits of a dehumidifier.

Sensor calibration . Make sure you are using the factory bucket, I believe it senses the weight of the bucket and water combined.Check and make sure the platform is not taped for shipping .

Danby's Consumer Help Line (1-800-263-2629) is always busy. So, I had called their General number: 419-425-8627. The receptionist transferred my call to their Service dept. My call was answered in 2 minutes.

The Danby Service Rep. helped me with my question about my P1 code (for DDR657EE).

Not a problem, they are full of plastic.

The pump action only serves to prevent the reservoir from overflowing.

The water in your sump pit needs to be no more than 2-3 inches, this is enough to keep your pump happy and make sure it works properly when you need it to. Equally, the pump should start to work when the water level is still 6-7 inches below the level of your floor. https://www.homoq.com/proper-sump-pit-water-level/

The drain tube or hole that drains into the bucket is probably clogged.

Turn the unit OFF and remove the bucket. Look in the cavity where the bucket was removed for a drain tube or drain hole. Using an 18" long plastic Zip Tie or something similar (No wire coat hangers) , that's appropriately sized to fit in the hole. Carefully feed the ZIP Tie into the hole or tube and thread it as far as you can. At some point the drain will curve, but you have to carefully get past this point. Once the Zip Tie has reached as far as it can, slowly pull it out while rotating it. This will loosen the clog. Once you have it half way out, be prepared for water to follow. This method should solve the problem.

try searching for " Danby dehumidifier model DDR070BBCBD8"

try looking here and using a search engine next time. https://www.manualslib.com/brand/danby/dehumidifier.html

Be careful. i do not know. set at highest setting and let it run. while running, reduce setting to the lowest over a few minutes. at a lower setting you should be able to tell that the compressor has started. run it for 5 minutes, then unplug your machine. next, feel the cooling coils to see if they are very cold. if they are not cold, your unit needs to be serviced.

i don't know. my generic unit will do similar if i don't have the units moisture level set at a lower number. consider using your lowest setting as a test.

No, these are throw away items. It will cost more to repair than getting a new one.

Call or contact Danby to request assistance. Different model manual online: https://www.danby.com/products/dehumidifiers/ddr050beccdb/