20 Most Recent Danby Dehumidifier Questions & Answers


Hi,

Here is a tip that I wrote that will help you understand why and what you cando with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Danby ... | Answered on Sep 14, 2011


Hi,

Make sure the humidistat is not set too high by adjusting it to the lowest humidity setting and running it again. Next, test the dehumidifier by placing it in a closed bathroom with a hot shower running. If you don't see water collecting in the unit after several minutes, turn the unit off and clean all dehumidifier filters and coils. If, after adjusting the settings and cleaning the unit, you still don't see water collecting, you may have a refrigeration issue. In this case, you will need to get a technician to help check the refrigeration system.

Danby ... | Answered on Jul 23, 2011


Depending on which mode you have the unit set on, will determine if it shots OFF entirely or the fan continues to run. In the Constant or Continual mode, the compressor will turn OFF, once the humidity extraction level has been reached. But, the fan will continue to operate, in an effort to keep the air circulating, so that if the humidity level rises, the compressor will turn ON and start extracting again.

In Timed Mode (usually 2 hour or 4 hour) , when the compressor turns OFF the fan does too.

Hope this helped you. Please let me know. Thanks.

Danby ... | Answered on Jun 06, 2011


Evan, a dirty or clogged air intake filter can cause it to freeze, as well as obstructed air flow around the unit. Maintain a minimum or 12" clear air space all around the dehumidifier. Also operating the unit in temperatures below 40 degree (F), will also cause the coils to freeze. In addition, low refrigerant in the compressor can cause the coils to freeze. In which case, recharging the gas should solve the problem, And finally, worse case scenario is that the defrost cycle sensor has failed and needs to be replaced.

If you find you need parts and/or service and don't want to tackle it yourself, go to the Danby link below and enter your Zip Code.

http://www.danby.com/locator.php?type=service

Hope this helped you to troubleshoot and solve the problem. Please let me know.

Danby ... | Answered on May 30, 2011


Hi,

Here is a tip that I wrote that will help you understand why and what you can do with a dehumidifier that ices up.

Dehumidifier is Freezing up and not working

heatman101

Danby ... | Answered on Jan 03, 2011


check your airfilter and coil for dust blocking. If so, clean it. If still problem, check with gas presure.

Danby ... | Answered on Dec 02, 2010


P1 is code for defrosting. Once it's done defrosting it should start operating

Danby ... | Answered on Oct 29, 2010


Hi. Error E2 means Temperature sensor error. Try to unplug the unit for 10 mins and plug it back in. If error repeats, call for service. Sensor need to be replaced.

Danby ... | Answered on Sep 12, 2010


The drain tube or hole that drains into the bucket is probably clogged.

Turn the unit OFF and remove the bucket. Look in the cavity where the bucket was removed for a drain tube or drain hole. Using an 18" long plastic Zip Tie or something similar (No wire coat hangers) , that's appropriately sized to fit in the hole. Carefully feed the ZIP Tie into the hole or tube and thread it as far as you can. At some point the drain will curve, but you have to carefully get past this point. Once the Zip Tie has reached as far as it can, slowly pull it out while rotating it. This will loosen the clog. Once you have it half way out, be prepared for water to follow. This method should solve the problem.

Danby... | Answered on Jun 26, 2020


try searching for " Danby dehumidifier model DDR070BBCBD8"

Danby... | Answered on Oct 28, 2019


Be careful. i do not know. set at highest setting and let it run. while running, reduce setting to the lowest over a few minutes. at a lower setting you should be able to tell that the compressor has started. run it for 5 minutes, then
unplug your machine. next, feel the cooling coils to see if they are very cold. if they are not cold, your unit needs to be serviced.

Danby... | Answered on Oct 02, 2019


i don't know. my generic unit will do similar if i don't have the units moisture level set at a lower number. consider
using your lowest setting as a test.

Danby... | Answered on Oct 01, 2019

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