I have a gold star
Quite possibly, Sara the hose drain tubing was not seated firmly. or the tubing running to the hose connection is partially clogged . When this happens water is diverted to the bucket.
To solve the clogging issue do the following:
Turn the unit OFF & Unplug it.
Remove the the tubing adapter and using an appropriately sized, 18" long, plastic
Zip Tie, carefully insert the tip of Zip Tie into the hose connection hole & tubing.
Continue to push it in until you reach a bend in the tubing. You will
need to gingerly work the Zip Tie past this bend, until it either
bottoms out or you run out of usable Zip Tie. Then slowly pull the Zip
Tie back out while rotating (twisting) it. This will breakup any clogs.
As you reach the inserted end of the Zip Tie, be prepared, as some water
may follow. Reinstall the the tubing adapter and tubing, plug the unit in and turn the Master
ON/OFF Switch to ON. Set the humidity extraction level to 35% or
Maximum if you have a manually controlled unit. Allow the unit to run,
while you monitor the drain tubing for water flow and leakage. It may take 10 minutes to start flowing, so be patient.
NOTE: If you don't have a Zip Tie, you may use something similar ( i.e.a long pipe cleaner), but NO wire coat hangers.
I hope this helps you to solve the problem and thanks for choosing FixYa.
on Sep 13, 2011