20 Most Recent
General Electric RCA-25424RE1 4-Line Corded Phone Questions & Answers
Message indicator light will not go off even after
I found a solution: Hold the "Delete" button (left button below the dispaly screen) for 1-3 seconds and it will turn off. Figured this out after breaking my head and almost breaking the phone trying to get it to turn off! Hope it helps youl.
The caller id is not working on one and the ringer
Hello
These phones are not repaired as such, they are exchanged for a repaired unit. I will assure you that you have problems with the phone that need repair. Contact General Electric customer service, the number is in the user manual of Th phone or available on line I am sure, ask them how you can get these phones phones exchanged for repaired/refurbished units.
How to increase volume
To change the ringer volume: while the phone is on the hook press the Vol + or Vol - button. The phone rings according to the current setting. Tap the Vol + or Vol - button to adjust the volume one setting at a time. The phone stores the setting after the last button press.
To change the speakerphone, handset, and headset volume: while the phone is in use in the desired mode, press the Vol + or Vol - button. The phone stores the setting after the last button press.
The above is from pages 14-15 of the manual at
http://www.rca4business.com/products/pc/pdf/instruction-book/25424RE1.pdf
Error message "ihibited"...line is working
Hello,
I will advice you try reset the unit, once the unit is reset, the problem should be fix. Follow this steps to reset the unit,
Turn
off the phone, remove the AC adapter, press and hold the page/call
button that is on the phone and plug back your Ac adapter, this will fix
the problem.
Take care.
When you are on the phone, you can hear the ring
check inside wiring connected to jack for this phone.It is possible old sub-standard category -3 cable was used which would cause inductive cross.If that is the case use cat-5 or even cat-6 cable.The difference is the twists on this cable are tighter ,therefore eliminating most inductive cross.
Why am I not receiving General Mailbox voicemails?
Hi,
Please make sure that the customer is calling the correct number that you think that they're calling. Then, call this number yourself and leave a message before going to check the message again. If you can't find your message, please call the business' phone company and ask them if there are multiple mailboxes linked to your business phone number. If so, they can provide access to the other mailbox for you.
Thank you.
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