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Goldstar MV-1615 Microwave Oven Questions & Answers
Power is on, but won't cook
First, be sure the child lock is off. It may have an "L" or the word "LOCKED" showing in the display.
You can unlock it by pressing and holding the CLEAR pad for 5 seconds or so. Your model may use a different key, maybe the "0" (zero) key.
If that doesn't fix it, since it's still under warranty you should grab your sales receipt and your owner's manual and call LG / Goldstar customer service at 1-800-243-0000 to find the nearest authorized servicer.
There may be some foreign substance on the circuit board or inside the layers of the keypad. Most commonly this is due to spray cleaner being sprayed directly onto the keypad.
Cleaner should be always sprayed on a soft cloth first, then use the cloth to wipe the keypad clean.
Always use alcohol-based cleaner on microwaves, never ammonia-based cleaner, which can crack and/or warp the plastic.
If this is what has happened, it would not be covered under warranty, and it may or may not be repairable.
A handy person can remove the control panel frame and see if there's any liquid inside on or behind the panel.
If so, it is possible to dry it out with an air compressor or heat, but often that does not work.
Not heating
Hi,
Here is a tip that will help you to figure out what is wrong with your Microwave Oven....Microwave Oven Basic Troubleshooting Tipsheatman101
No heat
Hi,
Here is a tip that will help you to figure out what is wrong with yourMicrowave Oven....
Microwave Oven Basic Troubleshooting Tips
heatman101
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Today it started beeping every
Try unplugging the microwave, hold "start" button for 45 seconds and plug
back in (keep holding down).
let me know if that works.
Not heating. all else works
If a Goldstar, LG or Zenith MV1610 or MV1608 is running but not seeming to heat a load placed in center of turntable, its probably because the "stirrer" intended to spread microwaves generated by the magnetron around the cook chamber is stuck so that most all the heating is directed toward the back and top rather than the center of the cook chamber. This usually occurs after cooking for longer than a minute with no load in the cook chamber - as when a model w/o a timer (such as a MV1608) is intentionally operated in cook mode to serve as a kitchen timer, or when a model with a timer function (such a MV1610) is accidentally operated for longer than a minute w/o any load. Before assuming the magnetron (usually warranted for 5, 8 or even 10 years) or other high voltage component such as diode or capacitor needs to be replaced, try “cooking” a 16 oz pyrex cup of water at full power on the outer edge of the turntable for 2-3 minutes - which usually reactivates the "stirrer" and restores normal cooking function.
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