20 Most Recent Dell 948 All-In-One InkJet Printer - Page 2 Questions & Answers

The hinge underneath could be broken the only way to fix this is to remove the plastic hinge.. You will need to unplug the printer and examine it, the broken hinge is likely to be impeding the lid from closing,

check destination of the file.

Which OS did u used?

For Windows XP OS :

Click Here

For VISTA / Windows7 OS :

Click Here

if u wanna chose the other file (such the firmware or others) u can see it at http://www.dell.com/

Hi Anne,Glad to help.Chris

The manual maybe on the driver installation CD.If not you can download the manual from the Dell WEB site.You can download the Dell printer drivers and manual from their supportWEB site. Please click on this link and select your model printer to download:-http://support.dell.com/support/topics/global.aspx/support/dsn/document?c=us&l=en&s=gen&docid=3A943AE039242E89E040A68F5B2854C9&journalid=803559AE24446852E040AC0A66E95D38&Query=&SystemID=&ServiceTag=&contenttype=&os=&component=&lang=&doclang=&toggle=&dl=#Issue0_3

The only things I can think of besides a mechanical failure is that somehow your brightness and contrast settings got messed up or your scan area has been reduced to a black area of the picture. What size are the resulting files that come out all black?

Try going to the dell website and doing the automatic driver instilation/ auto installer. This may help.

press cancel button,, for 30 seconds, it will reset, either, press, on/ off button once.

cartridge check and maintainanceprint

Go to start, control panel, printers. Right mouse click the printer and select scan.

Here are some useful steps you can try:

try to power cycle the printer for about 2 mins. then try a test print with just single paper

Make sure that the paper is aligned properly.

You can also check if there's any foreign object stuck inside the printer

If you are able to reach the paper roller on the printer, try cleaning it.

Lastly turn off you printer, try to lift your printer up, put it in an upside down position
then shake it from left to right for about a min. then turn the printer on again
try a test print.

If none of this steps resolved the problem
then the issue is with the printer itself.

Hope this helps.

Welcome to FixYa.

The text size of your printed document depends on what application you use to create/open/edit the document. Let's say you are using the popular Microsoft Word, all you have to do is:

• highlight the text(s)
• right click on the highlighted text
• select FONT
• a dialog box will come up where you have the option to modify the text size

Keep me posted.
Jas247

There is no replacement part available from Dell. Temporary fix is removing the hinge spring under the small concave white plastic piece (you can remove that also) allows the cover to close. The nub under the cover has to press a "lid closed" switch which is not possible if the lid hinge is broken.

See this link:
http://www.fixyourownprinter.com/forums/inkjet/66032

I tried more than once, and it does not work because the chip continues to treat the cartridge as empty no matter what. If you have one black and one color cartridge in your printer, the printer will draw from whatever cartridge still had ink left in it before you refilled it. Therefore, the chip does not allow it to draw from the one new cartridge. I have heard that there are ways to override this, but it more than likely would be damaging to your printer eventually. You also would no longer have any accurate means of knowing how much ink you have remaining. Major pain. Places like Cartridge World need to not advertise that all printers can be refilled.