20 Most Recent Brother MFC 7840W Printer Questions & Answers

The solution, and it took me a long time to find the simple solution, is to right click on your printer, click properties, click the ports tab and click on your Brother printer and click on configure port (or you can delete the existing one and then add another one). What you want to do is update the IP Address. The problem is that the printer does not have a static IP address, it is dynamic. If you want to confirm that, go to your printer and press the reports button and print out the network configuration report. Your IP address will show on that. It's really the last digit in the IP address that changes. This will absolutely solve your problem. Good Luck!

Brother MFC... • Answered on Feb 09, 2021

Brother Printer Offline Windows 10 is a printer issue that you might have experienced one or more times when using your Brother printer. I wanted to add this, as I have seen a lot of concerns about this note of failure. Brother Printer Offline Windows 10 typically refers to an issue with the printhead and an error message will show on the screen. As a signal of this Offline Windows 10, the lights will keep on blinking. Caused by any foreign trash inside the printer rollers or due to printer paper jam and many more reasons for PCs. Solutions of Brother Printer Offline Windows 10. 1. Check all the wires are attached. USB connectivity of the printer wants to be perfect. 2. Check jammed papers because printers also go offline due to paper jamming. 3. Defective systems and hardware and outdated operators Blog- Brother Printer Offline Windows 10

Brother MFC... • Answered on Sep 25, 2020

I have copied in the illustrated instructions for resolving printer status is Offline or Paused. (For Windows®) but if distorted please view here.

The printer status is Offline or Paused. (For Windows®)
To solve the problem, please see the following:

  • If the printer status is Offline:

    Check that the printer is online using the following steps:


    1. If the LCD screen is blank, then the Brother machine is not powerd on the machine to see if it wakes from sleep mode. If it does not, then verify that it is plugged into a working outlet and any power switches are turned to the ON position.
    2. Check the LCD screen for any error messages. An example would be "Paper Jam" or Ink/Toner Empty". If the LCD screen shows an error troubleshoot to clear the isssue indicated.


    NOTE : These steps or screens may differ depending on the operating system.
    1. For Windows® XP Users:
      Click Start => Printers and Faxes

      For Windows Vista® Users:
      Click Start => Control Panel => Hardware and Sound => Printers

      For Windows® 7 Users:
      Click Start => Devices and Printers

    2. For Windows® XP and Windows Vista® Users:
      Right click on the icon for your Brother machine and choose Use Printer Online.

      For Windows® 7 Users:
      Double click on the icon for your Brother machine => See what's printing => Printer => Use Printer Offline (Take the checkmark off.)

Note If the problem still continues, do one of the following:
  • If you find the Related FAQ's at the end of the page, click it and check another solution.

  • If you don't find the Related FAQ's, please contact Brother Customer Service from "Contact Us".

  • If the printer status is Paused:

    For Windows® XP and Windows Vista® Users:
    Right click on the icon for your Brother machine and choose Resume Printing. (If the menu reads Pause Printing, there is no problem in the printer status.)

    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Pause Printing (Take the checkmark off.)


    If this does not solve the problem,

    For Windows® XP and Windows Vista® Users:
    Double click on the icon for your Brother machine and choose Printer => Cancel All Documents.

    For Windows® 7 Users:
    Double click on the icon for your Brother machine => See what's printing => Printer => Cancel All Documents


If you are using Windows Vista or Windows 7 please view here.

Trust this is helpful.

Brother MFC... • Answered on Jun 18, 2020

Sir/Madam These types of lines are typically caused by dirt or tippex (correction fluid) on the scanner unit, or the corona wire is dirty. This problem is usually resolved by cleaning the scanner glass, scanner glass strip and white plastic bar with a soft lint-free cloth, or cleaning the corona wire. I suggest You Go to Official Brother Printer trouble Page For You Brother Printer Problem On Below Brother Printer forum URL Link: http://welcome.solutions.brother.com/BSC/public/eu/eu_ot/en/faq/faq/000000/002900/000044/faq002944_000.html?reg=eu&c=eu_ot&lang=en&prod=mfc297c_eu I Hope You resolve Your Brother Printer Issue, OR In case You Need Online Assistance Then follow Us For ON: Brother Printer Support

Brother MFC... • Answered on Nov 16, 2018

Brother has posted a Network Connection Repair Tool on their site under downloads. Worked great to put my MFC printer back on line with my network.

Brother MFC... • Answered on Sep 24, 2018

Reinstall the Printer on the laptop, using the WiFi connection choice when it comes up in the install wizard. The Driver will "Scan" the network and find the printer.

Brother MFC... • Answered on Jan 20, 2018

After I figured this out, it was quite easy to resolve. Remove the toner cartridge from the drum cartridge. Remove the black plastic cover on the left side of the toner cartridge (3 Phillips screws). There is a "flag", which is a small plastic tab on the outer side set to the right at about 2 o'clock. Turn the gears until you fully reset the tab going counterclockwise to the 10 o'clock position (fully to the left). Reinstall the small black cover and the three phillips screws. And the idea to install black electrical tape over the small clear plastic windows on both sides is also a good idea to prevent the early and false message that the cartridge is empty. Make sure you do not allow that tape to get into the gears.

Brother MFC... • Answered on Jan 02, 2018

since i finally figured this out I thought I would post this for anyone who has the HL-4040 CN printer - or one similar After seeing the hitting the buttons with the door open tricks for different models I tried anything that sounded like it had the same buttons my 4040 has... nothing on here worked so I just started hitting combinations of buttons with the door open - wow there are quite a few hidden menus there For the toner life reset menu: 1 Open the front cover of the printer 2 press and hold the cancel button 3 press the reprint button while still holding cancel - here is the reset menu - go to the appropriate cartridge on - the menu and reset it and you're done! FYI... Pressing the "Go" button and the up arrow gives you the parts life reset menu (drum, laser, fuser, etc.) I also did the electric tape over the windows - which worked before the reset - but I thought this fact would be helpful too. For anyone that is asking "what window?" I think it is the clear plastic opening on the sides of the cartridges where you can actually see the powder inside the cartridge - the color of the toner (magenta, yellow, or cyan). I didnt really know that for sure when I tried, but it made sense, and it worked. So I am fairly sure that is the "window" you should be trying to cover. you can go here for more update: https://www.microtonersupplies.com.au/toner/brother-toner-catridges

Brother MFC... • Answered on Jul 20, 2017

Has two situations:
  1. The corona wire on the drum unit needs to be cleaned.Clean the corona wire on the drum unit.
  2. The drum unit has reached the end of its life. Replace the drum unit.

Brother MFC... • Answered on Jan 23, 2017

open the front cover of machine ( where the cartridge is installed), then press the clear button, and then press 1 for yes for change drum question.

Brother MFC... • Answered on Aug 24, 2016

please call on toll free 1-877 213 6551 for support.

Brother MFC... • Answered on Feb 18, 2016

A quick solution is to select a different type such as Arial or even Arial Rounded Bold.

Brother MFC... • Answered on Feb 05, 2016

You need an OCR program (optical character recognition)

Check out this site for programs and more detailed help:


Brother MFC... • Answered on Dec 05, 2015

As for how to save jpeg to pdf, you may need an image to pdf conversion solution. Check out these articles related: Convert Image to PDF and append image to PDF in NET pqScan com How to Convert Image to PDF

Brother MFC... • Answered on Oct 09, 2015

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