20 Most Recent Microsoft Wireless Laser Mouse 6000 v2.0 Questions & Answers

We had a similar problem with ours when connected via a KVM, response was very slow or laggy, resolved it our side by adding a USB extension cable and putting the USBport antenna off to one side away from the switch and screen, works fine now so could be interference.

Microsoft... | Answered on Oct 08, 2019

google it and go to Microsoft and download it

Microsoft... | Answered on Jul 14, 2019

Check by swapping the keyboard. You might have a stuck windows key (the one with the windows flag on it)....

Microsoft... | Answered on Sep 27, 2017

if the mouse is working properly then you might just want to leave it, is it a rechargable mouse?

If you do want to try and fix it , you could try carefully opening it, you should not need to use much if any force and then make sure everything inside is dry, using a hairdryer on low heat can be useful.

there is a chance the water has damaged the electronics of the mouse and so you might not be able to fix the problem.

Microsoft... | Answered on Jun 13, 2014

Hi, I'm not positive but it sounds like your memory needs to be incr4eased. How much memory do you have installed now? This effeminately would cause the problem. Bud

Microsoft... | Answered on Jan 06, 2013

Windows Vista and Windows 7 may need updated drivers made for these windows version.for your device to be able to work properly. Sometime the manufacture for older device will not make drivers for the newer windows.
They want to sell newer product instead of updating the older mouse.driver.
Go to the manufacture web site of you mouse if there is an updated version for your mouse for Vista.

Microsoft... | Answered on Mar 28, 2012

This may not be a solution for you but at least it may explain the cause of the problem. I recently had the same problem - the scroll wheel suddenly began to go crazy, jumping all the way to the bottom or the top of a document, or randomly skipping around. The unit was still under warranty, and Microsoft sent me a new mouse. Since they did not require me to return the old mouse, I decided to take it apart to see if I could find the problem. I found poorly soldered electrical joints to the optical sensor & LED which convert the scroll wheel movement to electrical signals. After I resoldered these connections the mouse worked fine again.

Microsoft... | Answered on Aug 29, 2011

You need new AA standard type of battery. Use alkaline battery (longest life). Don't use cheap battery because solution from battery can go out and destroy your mouse. Battery life from that mouse can be around 6 month with good battery. This is very good duration for this type of mouse.

Microsoft... | Answered on Aug 26, 2011

Hi, Check that your desk or table is level. Also download and run an adware scanner. ( adaware, Ccleaner and Malwarebites are good scanners) Run your anti-virus too. This should fix it. Good luck.

Microsoft... | Answered on Jul 29, 2011

The only cause I can think of is a weak battery. If this is not the case, then the mouse could have a bad or dirty contact under the right button.
If you can scroll and the left button works well, I'd lean toward the dirty contacts.

Microsoft... | Answered on Jun 03, 2011

Be sure that the F LOCK key is set to make the buttons work as desired. They toggle based on this switch.

Microsoft... | Answered on May 18, 2011

This my could be a couple of thing.

1) If you are useing the same recever for both mice (new and old) it could be that.

2)it could be a driver issue witch sounds like the most probable.


3) check your USB/Firewire and dont use the same one try the ones on the back of your pc or the ones on the front depending on what you are useing already

Microsoft... | Answered on May 02, 2011

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