20 Most Recent
Royal VF1700MX Shredder Questions & Answers
No power when pluged in. is there a reset switch?
I just talked to Royal technical support (off-shore call center) and they say that there is no fuse, no reset switch so the only solution is to take it to a service center, which in our case are all 100+ miles from our city which happens to be the capital of our state. Based on this, we will scrap the shredder, buy another one, and never buy a Royal product again.
Can this shredder be repaired?
You didn't give enough info for me to know what is wrong with it. Unless it is something simple it is not worth a repair.
I've lost the manual what
Shredders need no "real" maintenance......if you can open the top cover once per year and clean out any debris that might build up inside...other than that just occassionaly put some shredder oil onto a sheet of the paper you are shredding to help in lubrication/cleaning of the cutting teeth of any builld-up of dust and debris that take place during the shredding process.
Overload error message?
1. make sure your waste bin is regularly emptied.
2. This is a cross-cut shredder...make sure you regularly "oil" the unit with shredder oil.
3. If the overload light will not go off at all,... then you have either a PCB or Motor problem...would suggest you contact Royal at 1-800-524-0799 for parts assistance.
Paper is not grabbing - thus not feeding into
Take a look inside at the cutting blades when it is running...do the cutting shafts turn??? it sounds like they ARE NOT. If they are not turning but you can hear the motor running then you probably have a broken gear, or striped teeth on a gear. You will have to open it up to see which gears are the problem...then you can contact Royal at 1-800-524-0799 for parts assistance.
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