20 Most Recent Tomtom GO 930 GPS Receiver Questions & Answers

Unfortunately it appears the iPhone's GPS chip isn't up to much as we've all suspected. Some people can get it working while many are reporting, like you, that they get drop outs and poor signal strength errors. This is happening accross all the iPhone Sat Nav apps so it points the finger at the GPS chip itself, especially as many of these people are stating they have dedicated tomtoms and the like that work fine. I've tried Copilot, tomtom and others on the iPhone 3GS and none are able to keep signal long enough to be any good. In fact they are a complete waste of money. It's no suprise Tomtom are releasing a cradle for the iPhone which includes a seperate more powerful GPS receiver...

Tomtom GO 930... | Answered on May 20, 2017

backlight on the screen has probably failed and needs to be replace or it has simply unclipped from its socket on the motherboard

Tomtom GO 930... | Answered on Feb 04, 2014


Tomtom GO 930... | Answered on Jan 22, 2013

A damaged display data cable can cause video defects.
Try replacing it.

Tomtom GO 930... | Answered on Jun 10, 2012

This issue might occur due to the USB port, USB cable being faulty or the settings on the device are corrupted.

To resolve the issue, you can try switching to another USB port on the computer. It can be either the back or front of the computer.

Then perform a soft reset on the device while the device is still connected to the computer. This will force the computer to recheck the device connected to the computer.

There must be a soft reset switch at the bottom of the device. You need to press it with a ball pen tip or any other pointed material for 20 secs.

If the issue still persists then make sure you have not disabled the USB adapter in the device manager. You will need to renable it from there.

If the issue still persists then it could be possible that the dock itself is faulty. You can try using a different USB cable like that of a digital camera and check if it works with the GO 930 device.

In addition, to isolate the issue, you can also check if the device works on any other computer

Tomtom GO 930... | Answered on Apr 01, 2011

You may find better reception by adding an antenna amplifier to your gps. If that doesn't work then I would try a different model and see if you get better reception. That would tell you something is wrong with the one you have.


Tomtom GO 930... | Answered on Mar 08, 2011

I did this same thing and it worked for me EXCEPT the guide for the copy n paste Via the Organiser button didn't work so just did the old right click copy the "zip" file and right click on tomtom folder in the +my computer" menu paste AND wala

Tomtom GO 930... | Answered on Aug 13, 2010

Replacing the TomTom Go 930's battery is actually not all that hard as this video demonstrates:
The company that produced the video sells a kit which includes the battery and tools necessary to do this yourself if you'd like. See: http://www.newpower99.com/ProductDetails.asp?ProductCode=TOMTOM+GO+930&Show=ExtInfo I swapped the battery of a friend's dying GPS using the aforementioned kit and all went well. His Go 930 is back up and running smoothly.
Hope this Helps, aaron

Tomtom GO 930... | Answered on Aug 03, 2010

Short answer no. While some places will and can repair them, they are hard to find and generally the cost to fix them is more then the cost just to buy another one. Other possible solution is check on e-bay for another one broken in a different place and combine the two together, depending on hoe good and how comfortable you are in ripping electronics apart.

Tomtom GO 930... | Answered on Jul 02, 2010

You may repair it yourself.
1. Open the back cover.
2. Look carefully if there is a short cut that can be seen.
3. Check the cables and the colors of them attached to USB port.
4. Choose your usb kind from the below picture.
5. Cut the short cut or stick it if disconnected.


Tomtom GO 930... | Answered on Jun 23, 2010

Tap on: the main screen. Tap on: Change Preference. Tap on: Arrow Keep tapping on the arrow till you reach Preferences 6 of 6 Page. Here you will find Battery saving preference. Tap on it. Tap on: Never dim screen. (I think your selection would be dim screen between instructions at present.). Tap done. On the next screen select : Device stays on when external power is lost. (A green tick mark should appear to verify it is selected.) Tap done.

Tomtom GO 930... | Answered on May 11, 2010

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