20 Most Recent Viking DDSB483 Side by Side Refrigerator Questions & Answers

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I need two parts , pr160049 and pr160071. Can you

did you ever find part PR160071? I am looking for this part also.
8/25/2016 8:21:59 PM • Viking DDSB483... • Answered on Aug 25, 2016
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Frige not cooling properly

HI, you will need to inspect the compressor to make sure it is cycling in intervals. if the compressor is not cycling, this will confirm compressor failure. The evaporator fan blows cold air into the freezer and from there it vents into the refrigerator. Occasionally the vents between the freezer and refrigerator can become clogged with ice, food or other debris. In most refrigerators the cold control for the refrigerator opens and closes these vents. That mechanism may become inoperative resulting in the vents becoming stuck open or closed.

Inspect the vents to determine what is preventing the free flow of air. An overcrowded refrigerator or freezer may be the cause. In other cases the vents may need to be cleaned or ice melted away. To remove a build up of ice, use a hair dryer set to "low". Using a higher setting may damage the freezer. CAUTION: Do not let melting ice drip onto the hair dryer. In some models, the vent is located under the temperature control console. The housing either snaps into place or is held in place with screws. Remove the screws, or gently depress the retaining clips with a small screwdriver. Allow the housing to hang by its wiring. A freezer vent control may also have to be removed to access the vent. In some freezer-on-top models, it may be necessary to remove the floor of the freezer to inspect for obstructions.

The condenser coils dissipate heat. If dust and debris accumulate around the coils, your refrigerator may not be able to cool properly, it may run continuously or it may stop completely as a result of an overheated compressor. You should clean rear-mounted coils once a year. Unplug the refrigerator before cleaning. Refrigerators are heavy, never tip one forward or backward. Never attempt to move a refrigerator without an assistant. Vacuum or brush the coils. If coils have a filmy build-up, use warm soapy water to clean them. Take care not to spill or drip water onto the components of the refrigerator.You should clean floor level coils at least twice a year. Unplug the refrigerator before cleaning. Vacuum or brush the coils. Remove the grill from the front of the refrigerator and use a vacuum with a wand attachment to remove any dust and debris. The grill should snap off and on. Pull firmly toward you and possibly upward to remove the grill. If it does not come off with a modest effort, check for screws or retaining clips that may hold it in place.

Another inspection point will be the door seals. This is a easy way for the cold air to escape from your unit as well. thsi will cause the temperature to rise. The seal should make smooth continuous contact with the refrigerator case. When the seal does not seal completely, warm air enters the appliance. This results in more frequently compressor operation and possibly the inability of the appliance to maintain proper temperature. To test the seal, use the dollar bill test. Place a a dollar bill or a piece of paper between the seal and the refrigerator and close the door. Now pull the paper out. You should feel tension as you pull. Retest along the entire door seal. Replace the seal if the test was unsuccessful.

Next will be the door switch. The interior light in most refrigerators, and the fan in some, is controlled by a door switch. When the door is closed, the switch is depressed and the interior light goes off and the fan resumes normal operation. If the door is misaligned or the switch malfunctions, the refrigerator may become warm as a result of the non-operation of the evaporator fan and the heat generated by the interior light. Test the switch for continuity using a multimeter. Set the multimeter to the ohms setting X1. Place a probe on each terminal. The multimeter should change from a reading of infinity to zero when the probes touch the terminals. With the probes still touching the terminals depress the switch, the reading should change back to infinity. If it does not pass both of these tests, the switch should be replaced.

Be sure to confirm evaporator fan function as well. if the fan is defective, it will prevent proper cooling as well.

This will conclude the most common issue with a under preforming unit. I would advise to check all the above and, if the unit continues to not cool after all the above adjustments are made, i will recommend replacing the cold control device and thermostat..

9/10/2010 6:28:13 AM • Viking DDSB483... • Answered on Sep 10, 2010
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Water dispenser not working

I had the same problem. Your water line is frozen. Turn off your freezer and the water line will unfreeze and it will work. You can see about putting in a heater on your water line. There have been mixed reviews on whether or not it works. The water line just froze again, so I may try the heater.
8/16/2010 7:01:57 PM • Viking DDSB483... • Answered on Aug 16, 2010
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Lights are out in the refrigerator and freezer. I

this is control board, if you are replaced the bulbs and it did not help, than you will need to replace control board...
appliancesrepairla.com - Viking repair
7/7/2010 5:21:25 AM • Viking DDSB483... • Answered on Jul 07, 2010
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Fridge and freze are not as cold as they should be

check if defrost cycle is working, see if back wall of freezer covered with ice.
it could be evaporator fan motor, open freezer door press light switch and see if motor will start, you will here it.
it could be low freon, or bad computer board...
http://www.appliancesrepairla.com
7/4/2010 8:15:25 AM • Viking DDSB483... • Answered on Jul 04, 2010
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The water line leading to the icemaker is frozen

you will need to replace water valve, it's not completely closing and water is leaking a little, so it's frosted in the water line.
other choice is install heater on water line, on all new refrigerators it's installed.
viking repair in Los Angeles
7/4/2010 8:11:59 AM • Viking DDSB483... • Answered on Jul 04, 2010
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Ice maker not working

Check to see whether the ice maker has been turned off. Here's how to check. Look for a wire along the right side of the ice maker that looks a bit like a coat hanger. If this wire is in the raised position, the ice maker is turned off. On some units you simply lower the wire to the down position to turn the ice maker on. On others, you lower a small red plastic lever to lower the wire. If the wire is in the proper position check the freezer temperature, it should be between 0-8 degrees Fahranheit. If it is warmer than 10-12 degrees, the ice maker may not produce any ice. Check your door seals and thermostat, repair/replace as necessary.
4/1/2010 2:08:03 AM • Viking DDSB483... • Answered on Apr 01, 2010
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Water pan overfills

Sounds as if your evaporator fan may be your solution. Unless you have a leak in the water line/s. Check to see where the water is coming from then you will know.
12/16/2009 5:18:37 AM • Viking DDSB483... • Answered on Dec 16, 2009
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Creaking noises

THE DOOR HINGE CAMS ARE PROBABLY WORN
8/11/2009 4:21:49 AM • Viking DDSB483... • Answered on Aug 11, 2009
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Fan constantly running on top of viking refrigerator , vcbb363 bottm mount freezer

It sounds like there may be an issue with the fan or the control board in your Viking refrigerator. The constant running of the fan, even when the compressor is not running, is not normal. The fact that different repair technicians have given different diagnosis and the issue persist even after replacing the compressor fan motor, suggest that it may be a problem with the control board, which manages the refrigeration system, including the fan. It could also be a problem with the thermostat, or the system's settings. Since the fridge and freezer seem to be at normal temperatures, it may not be a problem with the cooling system. It's best to contact Viking customer service for further assistance and see if they can provide any additional information or troubleshooting steps. If the issue persist, it's best to ask for a senior technician or supervisor to take a look at it and provide a resolution.
9/29/2023 7:15:33 PM • Viking... • Answered on Sep 29, 2023
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