20 Most Recent Cisco 7942G IP Phone Questions & Answers

yes, ask system admin for *code to dial

Cisco 7942G IP... | Answered on Apr 23, 2018

When performing the factory reset procedure we are about to describe, it is important to keep in mind that the IP phone will lose all configuration files and phone applications. This means that it is necessary to have CallManager or CallManager Express setup so that the IP phone will be able to receive the new information (phone application and configuration) after the reset procedure is complete, otherwise it is most likely that the IP phone will not be usable until this information is loaded on to it.
This preparation also happens to be the procedure for upgrading a Cisco IP phone firmware.

Follow the steps below to successfully factory reset your Cisco 7942, 7962 IP phone:
  1. Unplug the power cable from the phone and then plug it back in. The phone begins its power up cycle.
  2. While the phone is powering up, and before the Speaker button flashes on and off, press and hold #. Continue to hold # until each line button flashes on and off in sequence in amber.
  3. Release # and press 123456789*0#.
You can press a key twice in a row, but if you press the keys out of sequence, the factory reset will not take place.
After you press these keys, the line buttons on the phone flash red and the phone goes through the factory reset process.
Do not power down the phone until it completes the factory reset process and the main screen appears.

Cisco 7942G IP... | Answered on Feb 05, 2017

The voicemail password is typically set on your PBX or Callmanager. The phone is only a registered extension, when you enter the VM password it is simply passing those digits to your PBX for validation.

Sell Cisco Phone Equipment

Cisco 7942G IP... | Answered on Nov 15, 2016

Hi J,
Typically corporate use VPN for these kind of critical service access. Check with your IP Tele/Network admin and get VPN access or may be OfficeExtend or any other solution employed. Corporate don't expose their UC servers on internet w/o security.


Cisco 7942G IP... | Answered on Dec 13, 2012

For starters, have you obtained a Cisco Phone power supply for your 7962G? These phones require either a local 48V AC Adapter, or Power Over Ethernet, in order to power up.

Cisco 7942G IP... | Answered on Dec 05, 2012

Duplicate question. See other post for clarification.

Cisco 7942G IP... | Answered on Oct 20, 2012

Login to your vm box and listen to your messages. Press 3 or 7 to delete them.

Cisco 7942G IP... | Answered on Jan 11, 2011

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