20 Most Recent General Electric WCVH6800J Front Load Washer - Page 5 Questions & Answers

Do a diagnostic test -- onboard computer can self-diagnose its own problems: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Post back once you have the codes and we'll see about next steps. If there are no error codes and you can't get any water to move, do "t08" and "t09" tests to check the valves.

Try to clean the discharge pump filter first (Instructions on page 13 of the Use/Care manual).

If the drain pump is working, it's most likely related to the pressure switch. Check out these postings:

http://www.fixya.com/support/t9807344-ge_front_load_washer_stops_45_min_35_min http://www.fixya.com/support/t8933273-general_electirc_washer_model Do a diagnostic test -- Easy and free, and the machine will likely diagnose its own problem. Instructions in those postings.

Cool thing about these new computer controlled appliances is that they diagnose themselves. Easiest way to find issues is to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Have you cleaned the pump filter lately?

If not, goto this page to get the Use & Care Manual:

http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90392_LORESr0s0.pdf

On page 13, follow the instructions for "Cleaning the Pump Filter"

Front right would most likely be the discharge pump. Here's a diagram:



Sounds like you could have a pump problem or a loose hose. First, go ahead and clean the drain pump filter (as per instructions in the Use & Care Manual). Screw it back in tightly to see if that resolves the issue.

If not, check this posting for how to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

If you don't get any error codes and all tests run correctly, open the front access panel and see if you can figure out where the leak is originating from (To remove the panel: undo three screws and lift from the bottom). Please post back once you either have codes or have located the leak source...then we can troubleshoot more.

Goto this page to get the Use & Care Manual:

http://products.geappliances.com/MarketingObjectRetrieval/Dispatcher?RequestType=PDF&Name=49-90392_LORESr0s0.pdf

On page 13, follow the instructions for "Cleaning the Pump Filter"

Front right would most likely be the discharge pump. Here's a diagram:



Sounds like you could have a pump problem or a loose hose. First, go ahead and clean the drain pump filter (as per instructions in the Use & Care Manual). Screw it back in tightly to see if that resolves the issue.

If not, check this posting for how to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

If you don't get any error codes and all tests run correctly, open the front access panel and see if you can figure out where the leak is originating from (To remove the panel: undo three screws and lift from the bottom). Please post back once you either have codes or have located the leak source...then we can troubleshoot more.

Try to clean the discharge pump filter first (Instructions in the Use/Care manual).

If the drain pump is working, it's most likely related to the pressure switch. Check out these postings:

http://www.fixya.com/support/t9807344-ge_front_load_washer_stops_45_min_35_min http://www.fixya.com/support/t8933273-general_electirc_washer_model

Do a diagnostic test -- Easy and free, and the machine will likely diagnose its own problem. Instructions in those postings.

Cool thing about these new computer controlled appliances is that they diagnose themselves. Easiest way to find issues is to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Post back once you have the codes and we'll see about next steps. In addition to t02, you should definitely do "t08" and "t09" tests to check the hot/cold water valves.

Do a diagnostic test, first thing. Free and easy and the machine will almost diagnose itself. Here's how: http://www.fixya.com/support/t9576766-found_small_part

Here how you "test" the system: http://www.fixya.com/support/t9576766-found_small_part While in test mode "t02", you can reset all the error codes by holding down Start until it displays E00. If you find errors in the t02 test, make sure you write them down before clearing.

Try to clean the discharge pump filter first (Instructions in the Use/Care manual).

If the drain pump is working, it's most likely related to the pressure switch. Check out these postings:

http://www.fixya.com/support/t9807344-ge_front_load_washer_stops_45_min_35_min http://www.fixya.com/support/t8933273-general_electirc_washer_model Do a diagnostic test -- Easy and free, and the machine will likely diagnose its own problem. Instructions in those postings.

Try to clean the discharge pump filter first (Instructions in the Use/Care manual).

If the drain pump is working, it's most likely related to the pressure switch. Check out these postings:

http://www.fixya.com/support/t9807344-ge_front_load_washer_stops_45_min_35_min http://www.fixya.com/support/t8933273-general_electirc_washer_model

Do a diagnostic test "t12."

Here how to do it: http://www.fixya.com/support/t9576766-found_small_part

When you replaced the pressure switch, did you fully test the pressure switch hose?

Here's a similar posting that explains a potential issue and how to troubleshoot:

http://www.fixya.com/support/t8933273-general_electirc_washer_model

I highly recommend doing a diagnostic test because it's free and easy. Most of the time, the washer will self-diagnose. Check out that posting for instructions on how to do the tests.

Do a diagnostic test -- onboard computer can self-diagnose its own problems. Easiest way to find issues is to run one: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Post back once you have the codes and we'll see about next steps. If there are no error codes and you can't get any water to move, do "t08" and "t09" tests to check the valves.
(I am also posting the wiring diagram at the bottom, just for your reference)

Cool thing about these new computer controlled appliances is that they diagnose themselves. Easiest way to find issues is to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

Post back once you have the codes and we'll see about next steps. If there are no error codes and you can't get any water to move, do "t08" and "t09" tests to check the valves.

I had a similar problem ... mine was related to a hole in the pressure switch hose (code E22). Inside the washer, there is a pressure switch that senses how full the tub is. It does so using air pressure at the bottom of the tub -- air hose gets "pushed on" by the filling water and causes a pressure spike the switch. If you develop a leak in the air hose, the pressure switch never gets exhausted. There is a safety feature that engages if the water runs for more that 8 minutes without the pressure switch engaging. E22 is one of the codes related to this event. Easy way to see if this is an issue is to run a diagnostic test.

Check out this posting for how to do so: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04 If you do find a pressure switch related code, here's how to fix it: http://www.fixya.com/support/t9807344-ge_front_load_washer_stops_45_min_35_min

Front right would most likely be the discharge pump. Here's a diagram:



Sounds like you could have a pump problem or a loose hose. First, go ahead and clean the drain pump filter (as per instructions in the Use & Care Manual). Screw it back in tightly to see if that resolves the issue.

If not, check this posting for how to run a diagnostic test: http://www.fixya.com/support/t9576766-found_small_part

Test T02 will show you the most recently encountered codes. At the bottom of that posting is a link to the code definitions with problem resolutions: http://www.fixya.com/support/t9556917-ge_model_wcvh6800j_error_code_04

If you don't get any error codes and all tests run correctly, open the front access panel and see if you can figure out where the leak is originating from (To remove the panel: undo three screws and lift from the bottom). Please post back once you either have codes or have located the leak source...then we can troubleshoot more.

Here's what the Padlock represents:

Lock Function

You can lock the controls to prevent any selections from being made. Or you can lock the controls after you have started a cycle. children cannot accidentally start the washer by touching pads with this option selected.

To lock the washer, press and hold the DELAY START button for 3 seconds (on some models use SIGNAL button). To unlock the washer controls, press and hold the DELAY START button for 3 seconds. The control lock icon on the display will light up when it is on.

NOTE: The POWER button can still be used when the machine is locked.