20 Most Recent Singer CE350 Questions & Answers

All sewing machines are 'picky' about being threaded correctly. As you seem to understand. There is no shame in asking the seller for help.

Singer CE350 • Answered on Jan 24, 2018

Update with WIndow 7 support is already available at:

If you applied wrong patches you will have to uninstall Futura, reboot, install from the beginning the basic version and then apply an update

Singer CE350 • Answered on Nov 10, 2017

There is a troubleshooting utility in your Futura folder. Launch it and send its report to futura-support.

Singer CE350 • Answered on Feb 17, 2017

Before any Singer Futura embroidery software will open, your machine must be on and connected by USB cable to the PC. It serves as a dongle. Many high-end programs require that a USB plug called a dongle be inserted before their program will open; connecting the PC serves as a substitute for that.

Singer CE350 • Answered on Nov 29, 2014

CE350 Manual

Singer CE350 | Uploaded on Nov 15, 2013

Hi there,

Go to: http://www.futura-support.com/ Click on Service update in the left hand menu, wait for the new menu to open and click on CE 350. Read carefully all the information. Download the update for Windows 7. It is also useful to download the instructions on the same site under the following heading:

Click here
to read detailed installation instructions, or click here to download the instruction guidelines in .pdf format.


Singer CE350 • Answered on Sep 22, 2011

Go to http://www.futura-support.com/downloads/ce150.html. There is a link on the page for an update to download and ALSO a link for very explicit instructions. They're a little complex, but if you follow them carefully, step by step, you should be fine. Just be sure to read them through FIRST.

If you need any help following them, let me know. I'll be happy to help you in any way I can.

Also, be sure that you UNINSTALL any Futura software and updates you've had on your computer BEFORE you start to reinstall anything.

Leave me any comments back if you need ANY help, including if it's something like the uninstall. I don't know how familiar or unfamiliar you are with PC's, so please don't feel you can't ask. I've helped a number of people get the updates running, and I will be only too happy to do the same for you. I know Singer's support sucks!

Singer CE350 • Answered on Jun 21, 2011

First, there's a Windows 7 update available atwww.Futura-support.com. Click on the lefthand side, then on CE100/150/250/350,etc, etc. Follow the directions CAREFULLY. First, be sure the uninstall ALLFutura software you've attempted to install and reboot your PC.

If for some reason this doesn't solve you're problem, I've posted a set ofinstructions athttp://www.fixya.com/support/r8955271-use_machine_windows_7_or_vista that willallow you to run the software under XP on your Windows 7 machine. This is a bitmore complicated a solution, but if you follow the instructions carefully, youshould be fine. Try the Futura update first, though.

I hope this solves you're problem. Happy embroidery!

Singer CE350 • Answered on Apr 26, 2011

Unfortunately, the only place I found after searching andsearching months ago was to go back to Singer itself and pay for a new CD. Thecost was $100 as of January, 2011. It doesn't do any good to copy someone's CDor for someone to get it to the internet for you to download, because when yougo to install the software the program asks for you to put the CD in the drive,and the program knows to look for an original CD.

Singer CE350 • Answered on Apr 26, 2011

Yes, it can be installed on Windows 7. Check the Futura support sight at www.Futura-support.com and look on the right hand side under downloads. There's a download listed for CE150/250/350, etc, that applies to XP 32 & 64 bit, Vista and Windows 7 32 & 64 bit. Follow the directions CAREFULLY! If this doesn't work for you, I've posted a set of instructions under CE100 solutions for running the CE100 software on Windows Vista/7 by installing a Virtual Machine software on Windows 7 that works regardless of the situation.

The update should work for you perfectly, however. Just make sure you uninstall the Futura software and reboot your machine BEFORE you do anything else and follow the instructions from the website carefully! Good luck!

Singer CE350 • Answered on Apr 24, 2011

With the embroidering, some of the bobbin thread is SUPPOSED to show on the top of your embroidery-the machine isn't doing anything incorrectly. You'll need to thread your bobbin with the same thread as you are using with the top. I had the same "problem" when I first got the machine and took it to a wonderful local technician whose helped me with a lot of things who informed me that this is perfectly normal on embroidery machines.

Singer CE350 • Answered on Apr 24, 2011

Well, first check to make sure that your machine is on a level surface and is completely balanced. Now totally unthread, insert a new needle, now with the presser foot up, rethread according to your manual, pull the top thread-it should move smoothly. Now put the presser foot down, it should barely move. This should seat your thread in the tension discs properly. If, this does not work, call Singer at 1-800-4singer and find out what the story is.

Singer CE350 • Answered on Mar 21, 2011

1.needle in backwards
2.upper tension to tight
3.needle bent-try rolling the needle on a flat surface to see if it's bent or not
4.thread may be hanging on bobbin case-check for lint or fragments of old thread
5.try different thread

Singer CE350 • Answered on Jul 29, 2010

Turn the software on your cpu, turn on Futura, the hoop handle will move automatically, then attach the hoop, send the design to the machine, lower the foot handle, press start. Important, avoid jamming the bobbin by using cotton thread on the bobbin. And you should have received a software tutorial to read before using the machine. I have a Futura CE250, the tutorial is easy and fun.

Singer CE350 • Answered on Apr 09, 2010

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