20 Most Recent
Quinny Buzz Three Wheel Stroller Questions & Answers
How to get mould of my quinny buzz seat cover??
I like a product called whizz mould and mildew remover have used this on many things before even on a mothercare pushchair hood but it was a waterproof hood so not as absorbent. Maybe do a spot test first somewhere inconspicuous.
When using the pram it sometimes starts to
Hi Joanna
If you're in the UK and the product is less than 24 months old please return to your retailer with proof of purchase and they will make arrangements for inspection / repair under warranty.
If you're in the UK and the product is over 24 months old or you no longer have proof of purchase please contact the Customer Care team directly.
If you're not in the UK please visit
www.quinny.com select the country you're in and then use the "Contact Us" tab for your enquiry to be sent to the customer care team who can assist.
Dorel UK Customer Service
The grey clip to fold/unfold came out of black plate
Hi Terry
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.
If you're outside the UK please visit
www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
I can't change the seat position so how is this done?
Hi Clare
The Buzz seat unit position is adjusted by pressing down the grey buttons on either side of the seat unit (the same ones you use to remove the seat unit from the chassis) and tilting the seat to the desired angle. Once the grey buttons are released the seat will lock in desired recline position.
The grey clip to fold/unfold came out of black plate
Hi Terry
You can send your Quinny in for inspection & repair required.
If you're in the UK and the product is under 2 years old, please contact your retailer with your proof of purchase and they can arrange for it to be sent to our engineers for inspection / repair work required under warranty.
If you're in the UK and the product is over 2 years old or you no longer have proof of purchase please contact the customer care team on 01284 413 141 Mon-Thur 08:30-17:30 / Fri 08:30-16:30 (Excluding Bank Holidays) to discuss booking it in for chargeable inspection / repair work required.
If you're outside the UK please visit
www.quinny.com and select the country you're in, then use the "Contact Us" tab on the right side for your enquiry to be sent through to the customer care team in your country.
Not finding what you are looking for?
