20 Most Recent Whirlpool GX5FHTXVA Bottom Freezer French Door Refrigerator Questions & Answers

STOP! Don't worry about the other responses- it is SO simple to fix. You just press the two right two buttons (lock and measured fill) at the same time and hold for 3 seconds. That's it!!

Whirlpool... | Answered on Dec 17, 2017

Defrost unit and work everything loose. Wipe off all water and let it sit over night. Plug in next morning and allow 24 hours for temps to be right.

Whirlpool... | Answered on Sep 09, 2017

You may want to remove all the food, unplug your fridge, and the out the whole thing...melting the ice and cleaning out all the unwanted water. The drawer will be removable, and you can dry under it. Also check the overflow tray under the fridge, if there is one...it'll be full from all the melting.

Whirlpool... | Answered on Jan 24, 2014


There was some issues with filter seals some years back and the filters had flat spots and caused the to leak. So if you are using a factory filter you can return it to the parts distributor and they will replace it. If its a after market filter I don't know what to say but us a factory filter to fix this issue.

Good Luck

I’m happy to help further over the phone at https://www.6ya.com/expert/gere_bf68e6055dd61249

Whirlpool... | Answered on Nov 11, 2013

Your Temperature Control for the Refridgerator is bad, once you fix it your problem will go away

Whirlpool... | Answered on Apr 12, 2013

the drain tube hole behind the inner rear panel in the freezer has plugged up and when it defrosts the water cant drain down to the condensate pan at the lower rear of the unit to evaporate

Whirlpool... | Answered on Apr 08, 2013

The control board has a problem, we had the same problem and had the ice maker and control board replaced but we are starting to get ice building up under the ice bin. I'm very disappointed with this Whirlpool poduct.

Whirlpool... | Answered on Feb 21, 2013

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