20 Most Recent Seagate Backup Plus 500GB 2.5" Blue Portable Hard Drive Questions & Answers

Troubleshooter: Seagate Manager does not see my Seagate FreeAgent drive Troubleshooting in case the Seagate Manager cannot detect the FreeAgent drive. Sometimes, Seagate Manager (the software bundled with newer FreeAgent drives) does not see the drive. This article focuses on drives that can be seen in Windows, but are not seen in the software. If you are using Windows 8, please note that Seagate Manager is not supported in Windows 8, so you will need to use a different backup solution. If the drive is not detected in Windows 7/Vista/XP, then use the external drive troubleshooters to try to resolve the non-detection issue.

• For Windows 7/Vista
• For Windows XP

After connecting the FreeAgent drive, please give it up to 1 minute to display in the middle of the main screen in Seagate Manager. If the drive does not display, open My Computer (Computer for Vista) and confirm the drive is listed there. The drive should be listed as "FreeAgent Drive". If you have formatted or renamed the drive, then it will show up with the name you provided. If the drive does not display in My Computer (Computer for Vista), use the External Drive Troubleshooter to help resolve that issue before continuing. If the drive is detected in Windows, check if the Seagate service is running.

1. Right-click on the My Computer (Computer for Vista) icon.
2. Choose Manage.
3. In the Computer Management window, click Services and Applications.
4. Open the Services area.
5. Scroll down the Seagate Service (they are listed alphabetically).
6. The Seagate service should display Started in the Status column. If it does not, right-click on the service and choose START.
7. If the service reports as Disabled, enable it to start automatically. To do this, right-click on the service. A Status Type drop-down menu will appear. Click on the General tab. Select Automatic and click OK.
8. Reboot the computer.
9. If the service fails to start after you reboot with these settings, then check the logs of your Antivirus or Antispyware software to confirm they are not restricting the startup of this service, as some aggressive protection programs can prevent services from starting until you approve them. So, you may need to approve this program specifically in the Antivirus/Antispyware software. Please contact your anti-virus software support for help.
10. If the service will not start or is working already, uninstall the software (for steps on uninstalling the software, see this article).
11. Once the software is uninstalled, reboot the computer.
12. Then reinstall the software by opening the InstallSeagateManager.EXE file on the FreeAgent drive. If you have removed the software from the drive, it can be downloaded from the download center.
13. If the drive is still not seen by the computer, connect the drive to other USB ports on the computer. Some eSATA cards block the drive's identity and prevent it from working. Updates have been made to Seagate Manager and to some vendors' eSATA drivers to help this issue. See our eSATA tips article for details.
14. If the drive still does not display after these steps, please contact Technical Support.

Check Required Windows Component Installations

1. Check to make sure you have the MSXML Parser 6.0 installed:

• Open Control Panel
• Open Add/Remove Programs / Programs & Features (Vista)
• Check box for "Show All Updates"
• Look for "MSXML Parser 6.0"

If this is not found, visit Microsoft's website to install this component: http://www.microsoft.com/downloads/details.aspx?FamilyId=993c0bcf-3bcf-4009-be21-27e85e1857b1&displaylang=en 2. Make sure Microsoft .Net Framework 3.5 installation

• Open Control Panel
• Open Add/Remove Programs / Programs & Features (Vista)
• Check box for "Show All Updates"
• Look for "Microsoft .NET Framework 3.5".

If this is not found, visit Microsoft's website to install this component. 3. Try the steps listed here. 4. Remove the Seagate folder from C:\Documents and Settings\All Users\Application Data (XP) or C:\Program Data folders (Vista) and reboot. 5. Download and install the newest Windows Installer. 6. Download newest Seagate Manager from our Website and re-install a clean copy. Note: Do not do the update when the message pops up saying one is available.

Detailed steps to manage backup disk space

To delete old backups on Windows 7/8/10 using AOMEI Backupper, you need to set up Backup Scheme during the process of creating a backup. When your backup versions exceed the number of backup images files, AOMEI Backupper will delete older backup automatically. Step 1: Connect your Seagate Backup Plus drive or Central hard drive to the computer and make sure it can be detected by your computer. Step 2: Download AOMEI Backupper Professional, install and launch it. Step 3: Click Backup and File Backup subsequently Step 4: Choose the files and folders you want to backup and pitch on a path for it. Then, Click Schedule option and select Schedule Settingsfrom the following window. Step 5: Click Scheme option, tick Enable Disk Space Management and select whatever Scheme you need from the drop-down menu. Then, back to the main page of File Backup and click Start Backup. After that, your older backup will be deleted automatically when your file backups exceed the versions of backup image files.

Did you initialize it?

Hi, Please put your computer into safe mode before attempting to connect to the hard drive again. Safe mode turns some feature off when activated so whatever program is forcing the shutdown might have be paused when connecting to the external hard drive. Also, try connecting the hard drive to a non-laptop intermediary device and then connecting that device to your computer and attempting to access the hard drive folder within the intermediary drive. Thank you.

Should be careful with the data file deposited on the Seagate external hard drive. your Seagate external hard drive might be dead or corrupted. In this situation, you might need to rely on data recovery software to get back data and files on the dead Seagate external hard drive. So you can rely on data recovery software to get back lost data and files when the Seagate external hard drive is dead and inaccessible. Data recovery hong kong technician provide the Ontrack EasyRecovery data recovery services are able to recover data and files from accidentally formatting, corruption, virus attack, dead, system crash under different situations Seagate external hard drive on Windows Computer. This data recovery software allows you to deep scan the dead Seagate external hard drive so as to find out almost all lost files with original quality in a short time. You can also rely on this software to recover files from dead/damaged Seagate external hard drive. The software supports to get more recover: Seagate External hard drive, data file, documents, PDF, Excel, photos, music, and videos any HFS, HFS, FAT, ExFAT, and NTFS format based data and file and more. It will recover data and file from all external storage devices that can be recognized by your Windows PC Computer/Laptop. Hope this helps you get to recover all your lost data and files from your dead Seagate External hard drive.

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There are two options for you to get your drive stuffs back right now: 1). Do not format this RAW file system external hard drive temporarily and plunge it to your PC. And then, choose and apply RAW external hard drive data recovery software to scan this drive and find your preferred drive files back as many as possible. 2). Directly consult some professional data recovery services from some data recovery companies or agencies. In the future, remember to save copies of everything important on at least two devices in case of any similar data loss issues.

Can you please provide more detail on the program you are downloading, the model of drive, and model of computer?On the face of it, the program seems to be saying it is not compatible with the model of drive you have plugged in, or that the drive has been reformatted in a way that is not compatible. Does the drive show up in the File Explorer / Finder of the machine?after comment : ok, if you can drag and drop files onto it, then That means it is operational, and recognized by the system. The next question is why you can’t install the Seagate Desktop software. Where did you get the software from? Try going to Seagate Support and looking up your drive model, and doing a fresh download of the software they have for that model. Alternatively, there are other backup software packages available, Acronis, Aoemi, EaseUS, and others. You can find reliable downloads of utility software at downloads.com (CNET) or look for reviews from PcWorld or PCMagazine for their recommendations of the best paid and free backup software

I need controller for (English please) in a computer,. or DVR or what, where does this HDD go? Medalist 4310 (ST34310A) built in 1999 (20 years old ) why use any drive this old. why? it's useless. my wild guess, is this you have a PC and ustated PC has SATA only ports (modern) and this old old HDD is PATA drive, with ribbon cable wide. and you think it can run on modern PC. well they do sell cards (PCI-e) that fit and work. 4.31GB is the size , holds about 1 top movie . are you going to boot from this drive, if yes, very complex answer I will skip here. (ask maker of card , if it can) newegg.com has them all, any thing you can dream of , is there. if you look. https://www.newegg.com/Product/Product.aspx?Item=9SIA4UB8ZU9127&Description=pci-e%2c%20pata%20IDE%20card&cm_re=pci-e%2c_pata_IDE_card-_-17Z-0007-00AF2-_-Product again, no PC stated, no OS stated. nor of booting is needed to the PATA relic drive. from 1999.

unfortunately it appears that the internals are shot if the funny noise is a clicking sound or squeal then the repair is a new hd unit as they are generally not repairable.

Tutorial to recover data from dead Seagate external hard drive

Step 1: Download & install iBoysoft Data Recovery on your computer. Step 2: Connect the dead Seagate external hard drive to your computer. Step 3: Launch iBoysoft Data Recovery and choose the dead Seagate external hard drive. Step 4: Click "Next" to search for lost files on the dead Seagate external hard drive. Step 5: Preview the searching results. After that, select the lost data and click the "Recover" button to get them back. Step 6: Have a check to ensure all lost data have been recovered.

Could be a lost boot sector. Download Testdisk and use it to recreate the boot sector.

Hi, Format the drive in Windows and the MAC will read it fine ..

Try the following, change the usb port you are plugging it into.

whom i think youre seagate is on reading mode or not yet ready to use due to its still reading the data in the disk try the link below so you can follow there instructuions HDD External Hard Drive Corrupted and Unreadable Storage

you might have to go in and setup the drive. most new drives are not set up. you have to go in and setup the drive and format it for it to work

I usually figure 2 or 3 years for a hard drive life cycle. After that, I figure I'm on borrowed time. First try to check the disk for errors. Then try to delete the volume on the disc, then format - be sure to click "restore defaults".