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- Page 3 Questions & Answers
Oce plowave 360 eroor cod 8510
Problem with an NTC in the fuser section. It's best to call an authorized Canon/Oce service technician to replace. There are ceramic fuses and are easily damaged if mishandled or improperly installed.
Oce plot wave 750 error code 05701 showing optimizing printing coming how can we fix the problem
Developer Pollution. Basically it means the toner concentration is too low. Check to see if there is toner in the hopper by looking down with a flashlight. If there is, try restarting the unit. If there isn't, put only one bottle of toner in and see if it starts conditioning again. Do this up to two more times. If it fails, or goes to a another error, there could be a problem with the toner hopper or the developer unit itself. Call an authorized Canon/Oce technician for parts and service.
What is oce plotwave 350 error code 22701
Initiate conditions failed. More than likely, something was either opened or closed out of sequence. Turn off unit, restart and open up the drawer, then close. Open up the fuser cover then close and open up the manual feed and close and the error should go away. If not, it may be either a switch or a fuser issue. Call an authorized Canon/Oce service representative for parts and service.
Oce 350 error code 8509
Fuser NTC 1 is broken. Call an authorized Canon/Oce service rep for parts and service. There are ceramic NTCs and break easily if improperly handled and installed.
Oce plotwave 350 error code 8507?
Fuser NTC 4. Generally not customer replaceable due to part unavailability. These are ceramic and easily break if not installed correctly and with care. I would recommend an authorized Canon/Oce service representative for parts and service.
Oce tds error code 12502
The knife reaches the right side too quick. If you can get at the knife, there are two sensors on each side that tell the system the knife has reached on side or the other. Sometimes a shard of paper blocks on of the sensors causing the system to think the knife has already reached that position, but hasn't. You cold try blowing the sensors clean with canned air and a thin tube. If that doesn't work, you will need to call an authorized Oce service technician for parts and service.
Oce plotwave 300 error code 12535
There is either a problem with the knife, knife motor, or one of the sensors on each side. Taking apart the drawer to access the knife is a bit tricky and you risk shearing off wires. It's best to call an authorized Canon/Oce service rep to come take a look at it. It may be just one of the sensors blocked by a strip of paper. But generally it is not that expensive to fix.
Oce error codes
One of the Imaging Devices is faulty. You will need to call an authorized Canon/Oce representative for parts and service.
Error code 10514 - 246
Gain error. This will probably need an authorized Oce technician to re-calibrate the gain level. You could try with the calibration chart, but that probably won't work if the gain level is too far out of range.
Oce plotwave 300 error 5102
Severe developer pollution. The error actually means there is far less toner in the developer mix than the system will allow. Look inside the toner hopper. If it is full of toner, it may be the toner hopper motor or auger has failed. Unfortunately once it gets to this level of error, an authorized Oce service technician has to be called to either reset the error and to run tests to bring the toner/developer level back to normal.
Oce error code 08007
It would be helpful to know which model of Oce you are needing help with. Error codes vary between systems.
Error code 450001
At the end of that error code, there should be a small text that says ID "?". There are 8 printheads or Imaging Devices as they are called on this unit. One of them is probably faulty and will need to be replaced.
Call an authorized Canon/Oce representative for parts and service.
OCE Plotwave 300. Error Code 12704
There could be something wrong with one of the sensors. Open up the manual feed tray and look far down in the middle of the tray near the drum. Using your finger feel around for a lever. Depress it and it should spring back up. If it doesn't or you can't feel a lever, call an authorized Oce representative for parts and service.
Oce tcs500 error 22523
Carriage electronics failure. Probably not the carriage board but a printhead. The only way to find out which one, is to turn off the unit, remove all the printheads and restart. The unit will ask for printhead 1 to be installed and then test it by doing a test print and of course fail because there are no other printheads, and then ask for printhead 2 to be installed. Keep on doing this unit that error returns. Once it does, it is the last printhead you put in, that caused the problem. Keep in mind it if you get it after installing the first print head, it could be the number 1 printhead.
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