20 Most Recent Broderbund The Print Shop 20 Deluxe for PC - Page 2 Questions & Answers

You haven't said why you can't use it. I suspect that the software is not compatible with your new operating system.So--a workaround. Get Virtual Box software from Oracle (it's free).Install it and it will create a virtual drive you your computer. On this drive you can install the old operating system (like XP if that is what you had). This will work exactly like another computer and you'll be able to install and run the software.The directions for exactly how to do this are too long for me to type here, but on Oracle's site you should find them.

It seems that Broderbund Print Shop 20 Deluxe for PC is for Windows 98 / 2000 / Me / XP.

What you can try:

1. De-install Print Shop
2. Re-install Print Shop in the Windows XP Compatibility mode.

Have you tried installing them in Compatibility Mode? If not, look in
Vista's Help
& Support for how to try this. If that doesn't work, you can
try installing them as Administrator by right-clicking on the installer
executable and choosing "run as Administrator".
If none of that works, I'm sorry but you'll need to update to a current
version of the program that the mftr. says will work in Vista.

Welcome to Fixya.

Print Shop has been known for not supporting backward compatibility in the past few years and right now there are no available softwares that is compatible with Print Shop 20.

The best thing that we can do is to install and run Print Shop 20 in XP SP2 compatibility mode.

Here's how to do it:
Insert the Print Shop 20 installation disk. Locate the SETUP file using the Windows Explorer. (Application file type .EXE) Right click on the SETUP file. Click Properties. Properties window will open, click the Compatibilty tab. Put a check mark on the box that says Run this program in compatibility mode for: Choose Windows XP SP2 in the pull down menu. Put a check mark on the box that says Run this program as an administrator. Click Apply. Click OK. Double click the SETUP file to begin installation. Follow the installation instructions.

Locate the Print Shop Application file using Windows Explorer. (Application file type .EXE in C:/Programs/Print Shop 20/.. ) Right click on the Print Shop Application file. Click Properties. Properties window will open, click the Compatibilty tab. Put a check mark on the box that says Run this program in compatibility mode for: Choose Windows XP SP2 in the pull down menu. Put a check mark on the box that says Run this program as an administrator. Click Apply. Click OK. Double click the Print Shop Application file to run the application.

Keep me posted.

Jas247

Hi,

If the error you are getting says: "A problem occurred while initializing the data application: you may have to repair this installation. Details: UserDbAccessFailure"

You can follow this procedure from the Broderbund forums:

First we will need to unhide the hidden folders on your computer. To do this please do the following:

1. Go to Control Panel
2. select Folder Options
3. Click the View tab
4. Click Advanced settings
5. click Show hidden files, folders, and drives
6. click OK.

After this is completed: Navigate to this directory: C:\Users\*username*\AppData\Local\The Print Shop\The Print Shop 2.0 (Standard, Deluxe or Pro) Or perform the following steps to get to the location:

1. Click on the Start Menu
2. Click on Computer
3. Double-click on (C:) Drive
4. Double-click on Users
5. Double-click on the current user name folder
6. Double-click on AppData folder
7. Double-click on Local
8. Double Click on The Print Shop
9. Double-click on The Print Shop 2.0

Once you are at the correct folder location please do the following

1. Right-click the file named "userdata.psdb"
2. Select Rename
3. Name the file userdata.old

If that does not work, you could try updating to the latest version as detailed here.

Here is a link that will check compatibility, http://www.microsoft.com/windows/compatibility/windows-7/en-us/Search.aspx?type=Software&s=print%20shop%20pro%20publisher%2023

You may want to uninstall the program and then install in compatibility mode, the link below will guide you through this,

http://windows.microsoft.com/en-us/windows7/Make-older-programs-run-in-this-version-of-Windows

If the above does not work, you may want to contact the software developers to see if any updates can be used to fix the problem.

The Print Shop version 20 Deluxe for PC is not compatible with Windows 7. The newer Version 23 is compatible. This is due to software compatibility issues with Windows 7.

You can check for Win 7 Compatibility for "software or hardware" @ Windows 7 Compatibility Center

It will not run on Win 7, even when you are using the Compatibility Mode options. Too bad you have to get the newer version 23.


Hope it helps.

Print Shop 20 requires .NET Framework 1.1. In fact, it can only work with version 1.1. If you have any newer version installed, It has to be uninstalled for it to install properly.

has it worked before since you had the hard drive replaced?

if so do a system restore back to the last point it worked


otherwise go to controll panel and add and remove programs then uninstall the program


restart your computer and then re-install the program then it should work as long as you have it working on your other computer if you re-install it there should be no problem

let me know in more detail what is going on

it sounds like it has not installed properly so uninstall it then install again

also because you have a new hard drive you dont have a new computer

What is the make and model of the printer and the computer and what is the operating system that you are using.

make sure that the cd rom is getting enough power test all leads that are attached to the cd drive including electical extensions and make sure they have a secure connection or just replace them there might be bad/faulty or your drivers may have been corrupted or you might have a virus run your antivrus program you might have to physically unplug the leads for this cd rom then plug them back in or you might have to uninstall then reinstall your DVD/CD or uninstall the driver then reinstall for this device Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if your computer came with a motherboard disc the sound drivers could be on it if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editorReboot your computerOpen My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.

if these fail to fix the problem

It could be a problem withthe lens, you should try cleaning the lens, it's already gone bad there is no harm in trying If you take a little risk can solve . follow the instruction: Don't panic its very simply. 1. When running your pc , open the drawer.> 2. switch off the acpower 3. remove powercable & sata or pata cable 4. remove all the screw from the back side 5. press clip to open the font panel 6. reverse the cd/dvd rw 7. just remove the cover 8. clean the optical lance 9. use a little( not much )oil place on two steel shaft 10.cover all the equipment 11.now you can fit to your pc Ifit does the same problem please change the cd/dvd rw because the lance has defected

hope this helps

don

Yes, it will NOT work on Vista or Windows 7. I had to upgrade to PS 23 on my computer. If you have 7 Professional or Ultimate, it is backwards compatible to accomodate older software. If you have Home Premium, it will NOT work on 7.
Good Luck.

Hello.

From your description, it seems that a virus or malware has affected your operating system and is preventing your from successfully running your Print Shop software.

So, I would suggest running System Restore:

Open the Start Menu. Click on All Programs, Accessories, System Tools, and System Restore
Choose a date when your system with Print Shop worked OK. Note: with System Restore, everything, including your documents and other files you saved on the hard drive, will roll back to that date.

Try Print Shop again - hope this resolves your problem.

i have printshop deluxe v20 won't install on new computer window 7

Install The Print Shop's special fonts when running the automated installation process to ensure all toolbars and documents appear correctly in the software. If you bypassed this option and wish to install it later, click your Windows Start menu and select "Control Panel." Open the fonts control panel. Click "File" in the top menu bar and select "Install New Font." A dialog box will open. Navigate to C:\Program Files\Common Files\Broderbund\Core Fonts and press "OK."

Adjust your computer's hardware acceleration feature if the Print Shop's layouts or fonts appear distorted or overlap each other. Quit the program. Right-click your Windows desktop and choose "Display Properties" from the pop-up menu. Click "Settings" and press "Advanced." Push "Troubleshoot." Slide the adjustment bar for hardware acceleration one notch to the left. Close the window and resume use of The Print Shop 20. If the program's layout still appears jumbled, repeat this step and slide the bar one more notch to the left, repeating until the layouts no longer appear jumbled.

Hello. Here is a free link to an update that may solve your problem. http://support.encore.com/technicalsupport/kb.aspx?kb_id=1049&product_id=2579

Also, be sure to check the amount of free memory that you have. Here are the minimum specs that you need to check for - Windows® XP SP3, Windows Vista® SP1, Windows® 7¹, Pentium® IV 2.2GHz processor or faster, 1GB RAM (2GB RAM for Windows Vista® & Windows® 7), Hard Drive Space: 3.5GB², DVD-ROM drive, Display: 1024x768.

Joe

Thanks for choosing Fixya!