It could also be that the volume button has gotten stuck, misaligned and it needs to be seated back into the the right spot. If you feel comfortable in removing the bottom of the Dock connector held on by three screws, you could look and see if the volume button is stuck or maybe a little crooked. I don't believe that this is caused by a bad circuit board. If you have experienced any problems with the docking of iDevice, I would check out www.invebo.com and make sure to type in the www. For some reason it will not navigate to the website if omitted. They are an awesome company for Bose SoundDock DIY repairs or have them repair it for you. Check out the Bluetooth upgrade, if you have an iPod Touch or any device with Bluetooth, you don't have to dock the device anymore. So you have more control of what you're listening to. Anyway, I bet it's just the volume up button that is stuck, or something is stuck in the volume up bottom on the right side of dock connector. If that is not the case then INVEBO is the least expensive repair route, under 50 bucks., Bose will do an upgrade, switch out program, running you a total of around $164.00. You send them your unit, they send you a box for the return, then they send out a new unit.
on Aug 29, 2014