Bose SoundDock digital music system Docking Station for iPod - White (35703) - Answered Questions & Fixed issues


I had this problem on my SoundDock. My iPod would charge on the dock just fine and when I played my iPod on the dock, it would look like it was playing, but have no sound. Since my Bose was out of warranty, this is what I did to fix it. #1 Unplug the adapter. #2 Unscrew the four large screws on the bottom of the speaker and the three small screws under the dock. #3 You'll see one long ribbon connection and one very short one. Check to see if the ribbon connector coming from the front of the speaker system came loose from the green board. You'll only be able to see 1/2 an inch of it sticking out, and it's not easy to plug it back in, but it's possible. Just take your time. #4 Carefully put everything back together being very careful not to let the ribbon fall out of the plug again. #5 Make sure to plug in the DC adapter the correct way. There's a very subtle difference, but there is a difference. There are four prongs - two are square and two have slightly rounded corners. If it's not plugged in the correct way, the dock will have a static clicking sound. On my adapter, the words "DC power" are on the top of the plug.

Bose SoundDock... | Answered on Sep 24, 2019 | 28,489 views


If it's over 5 years old, it won't work. Sorry budd

Bose SoundDock... | Answered on Dec 07, 2017 | 706 views


Hi if u check out E/BAY there R some Bose accessories .cheers

Bose SoundDock... | Answered on Jul 08, 2016 | 762 views


Sounds like it's either a problem with the connector on the iPod or on the dock. To find our which see if it works okay on another dock - if you know anybody with one our text it on a demo model in a store. Or it could also be the plastic dock adapter - take our the adapter and try docking without the adapter.

Bose SoundDock... | Answered on Jun 20, 2014 | 94 views


No, but I have repaired many without a schematic. Aside from damage, there are abiot four basic failure modes. Tony

Bose SoundDock... | Answered on Aug 03, 2013 | 1,749 views


Hi, The pinouts are as labelled below. The original Bose supply allows for 1A max current, so I would prevent your power supply from going above that.
06a0d707-9673-4d2a-b59a-22dabddc7c92.png

Bose SoundDock... | Answered on May 31, 2013 | 1,100 views


If the cords are broken why dont you change or replace it it??

Bose SoundDock... | Answered on Mar 29, 2013 | 148 views


Order Prod Number 041615 , Description: "279103-004 MOD ASSY CRADLE BLK SOUNDDOCK" from Bose spares. Costs £35. Undo the four philips screws in base, romove cover and replace whole cradle assembly. There is a circuit board attached to the main unit by a ribbon cable - you do not need to remove this cable you can instead can thread the circuit board through the old cradle. Then pull out the ribbon cable that connects the new assembly to the circuit board. Installation of new one n reverse. Protect from static by using wrist strap etc.

Bose SoundDock... | Answered on Jan 21, 2014 | 3,251 views


Volume button stuck in. Try and free the button as it may be jammed. It may need to be taken apart to loosen the up volume button. First try prying it up externally but be careful not to break anything in the process.

Bose SoundDock... | Answered on Sep 21, 2012 | 161 views


Have two Bose docking stations and the oldest (white) one have some problems now. When I put in one of my iPods in the docking, the speakers make some weird, creaky noises. Kind of a sound, when I'm looking for a channel on the radio. When I wiggle a little bit the connector from the docking station, it will play some music for a short time. Still it is not the same quality sound, it used to be. Also, some times the sound is too loud and when I touch ONE time the volume minus (-) button, you can hardly hear the music, it is too soft. Hope somebody can solve this problem.

Bose SoundDock... | Answered on Sep 15, 2012 | 301 views


You need to reset your ipod. You can go online to find out how to do this. I had to do it with mine and then it worked perfectly.

Bose SoundDock... | Answered on Jan 21, 2014 | 7,007 views


The most cost effective solution is to fit an upgrade kit from invebo.com If you go to the site and enter your serial number then you get access to all the diagniostic videos and information. The upgrade takes aboyut 5 minutes to fit and is supplied on a no-risk 'buy and try' basis. You can also call the helpline and talk to the real engineers that repair the docks not the sales people..

Bose SoundDock... | Answered on Apr 27, 2012 | 116 views


um ur sounddock might require that u place the white docking piece that came with ur ipod to be place b4 the ipod is docked if not u may ruin the dock and the ipod usb port this is done because different generation ipods(nana and touch and ...) have different shapes so the entrance for docks may require to be eleveated or reduce in gradient basically if the dock isnt made for the specific ipod or u dont know just put the white piece in

Bose SoundDock... | Answered on Apr 27, 2012 | 1,010 views


The most cost effective bet is to fit a charge upgrade or a Bluetooth and charge upgrade yourself. It takes about five minutes. The complete kit is available form invebo.com and you don't need any special skills. click here to see the instruction video

Bose SoundDock... | Answered on Apr 27, 2012 | 323 views


I had the same issue, it just stopped working today for no reason. Since it's out of Warranty and Bose charges too much to fix it, I took the bottom off, cleaned all the contacts, applied some dialectric silicone compound to the contacts, put it back together... and it works great!

Bose SoundDock... | Answered on Nov 04, 2016 | 16,552 views


Hi. Try to reset the Nano by pressing the middle button and menu at the same time. If same thing happened, i suggest you need to have your sounddock system checked with the manufacturer.

Bose SoundDock... | Answered on Apr 27, 2012 | 271 views


Maggie, you haven't stated which Bose system you have but the generally if the pop vocals are virtually inaudible and and it sound hollow then your ipod connector is damaged and one of the audio pins is not making contact. I have repaired hundreds of systems and you can spot it straight away. Assuming it is a Sounddock then the most inexpensive best is to 'buy and try' a docking connector from www.invebo.com. You can do it yourself click here to see the guide video. (Buy and try means that you are guaranteed a refund if it doesn't fix your problem)

Bose SoundDock... | Answered on Apr 27, 2012 | 139 views


I have been looking for sometime and have finally found a 3rd party power converter. Another solution is to send your docking station to Bose and for $99.00 they will repin the dock so charging will work. The converter and adapter only cost about $30.00. Here is the link to the site I ordered from. I just ordered it so I am not abot to confirm functionality yet.....
http://www.griffintechnology.com/products/firewire-to-usb-converter

Bose SoundDock... | Answered on Apr 27, 2012 | 3,536 views


i have the same problem with the old docks not charging my ipod touch and yes new bose docks and ihomes charge the 32g ipod touch

Bose SoundDock... | Answered on Apr 27, 2012 | 837 views

Not finding what you are looking for?
Bose SoundDock digital music system Docking Station for iPod - White (35703) Logo

190 questions posted

Ask a Question

Usually answered in minutes!

Top Bose Audio Players & Recorders Experts

The Knight
The Knight

Level 3 Expert

76455 Answers

Muntejaya Ginting
Muntejaya Ginting

Level 3 Expert

10422 Answers

Marvin
Marvin

Level 3 Expert

85239 Answers

Are you a Bose Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...