Top 20 Bose SoundDock digital music system Docking Station for iPod - White (35703) Questions & Answers

If it's over 5 years old, it won't work. Sorry budd

Bose SoundDock... | 706 views | 0 helpful votes

Hi if u check out E/BAY there R some Bose accessories .cheers

Bose SoundDock... | 762 views | 0 helpful votes

Sounds like it's either a problem with the connector on the iPod or on the dock. To find our which see if it works okay on another dock - if you know anybody with one our text it on a demo model in a store. Or it could also be the plastic dock adapter - take our the adapter and try docking without the adapter.

Bose SoundDock... | 94 views | 0 helpful votes

Hi, The pinouts are as labelled below. The original Bose supply allows for 1A max current, so I would prevent your power supply from going above that.

Bose SoundDock... | 1,100 views | 1 helpful votes

If the cords are broken why dont you change or replace it it??

Bose SoundDock... | 148 views | 0 helpful votes

Have two Bose docking stations and the oldest (white) one have some problems now. When I put in one of my iPods in the docking, the speakers make some weird, creaky noises. Kind of a sound, when I'm looking for a channel on the radio. When I wiggle a little bit the connector from the docking station, it will play some music for a short time. Still it is not the same quality sound, it used to be. Also, some times the sound is too loud and when I touch ONE time the volume minus (-) button, you can hardly hear the music, it is too soft. Hope somebody can solve this problem.

Bose SoundDock... | 301 views | 0 helpful votes

Volume button stuck in. Try and free the button as it may be jammed. It may need to be taken apart to loosen the up volume button. First try prying it up externally but be careful not to break anything in the process.

Bose SoundDock... | 161 views | 0 helpful votes

Diagnostic videos and spares for the Bose SoundDock. There are several builds of the Bose SoundDock Original that look identical from the outside. If you visit and enter your dock serial number you get access to the resources that tell you which version the dock's internal hardware you have in your dock, diagnostic and self repair videos and what kits you should buy to fix or upgrade to charge or Bluetooth wireless streaming. All spares are supplied on a no-risk 'buy and try' basis.

Bose SoundDock... | 317 views | 0 helpful votes

Maggie, you haven't stated which Bose system you have but the generally if the pop vocals are virtually inaudible and and it sound hollow then your ipod connector is damaged and one of the audio pins is not making contact. I have repaired hundreds of systems and you can spot it straight away. Assuming it is a Sounddock then the most inexpensive best is to 'buy and try' a docking connector from You can do it yourself click here to see the guide video. (Buy and try means that you are guaranteed a refund if it doesn't fix your problem)

Bose SoundDock... | 139 views | 0 helpful votes

The most cost effective bet is to fit a charge upgrade or a Bluetooth and charge upgrade yourself. It takes about five minutes. The complete kit is available form and you don't need any special skills. click here to see the instruction video

Bose SoundDock... | 323 views | 0 helpful votes

The most cost effective solution is to fit an upgrade kit from If you go to the site and enter your serial number then you get access to all the diagniostic videos and information. The upgrade takes aboyut 5 minutes to fit and is supplied on a no-risk 'buy and try' basis. You can also call the helpline and talk to the real engineers that repair the docks not the sales people..

Bose SoundDock... | 116 views | 0 helpful votes

Did you get various base adapters with the Bose dock. Not all phones have the same pin configurations.

Bose SoundDock... | 352 views | 0 helpful votes

clarification, first try to use your ipod using your ear phone if good, try to check the battery of your ipod dock station it might be broken try to replace it.

Bose SoundDock... | 79 views | 0 helpful votes

My guess is that the iPod connector in the Sounddock is loose or damaged. You can get a new connector and solder it on yourself (very difficult!) or you could get a replacement PCB at which is quite easy to replace (see for description).

Bose SoundDock... | 2,332 views | 7 helpful votes

I just had the same problem with mine - turns out the Bose docking stations are comlete and utter **** and if yours keeps working you're one of the lucky few. Mine only had sparodic use over a 3 month period and it stopped producing sound the other day. I took it to a repair shop and they've seen a lot of them with the same problem. The solution - dump it in the bin and get a logitec set of speakers & you'll have better sound. This was proven by attaching the iPod to each system.

Bose SoundDock... | 300 views | 0 helpful votes

Hi zoe_lengyel,

I see that your are having a no sound from your Sound Dock.

*On your Sound Dock while your ipod is docked check if the Volume is set to normal.
* If there are any other devices connected behind on the input jack then you may need to Remove or Disconnect that device.
*try playing audio from your ipod again this should work now.

If the issue is the same try to press and hold down the Play/Pause Button for atleast2-3 seconds. also check link below.

I hope that this will help regarding your concern.

Have a nice day,


Bose SoundDock... | 230 views | 0 helpful votes

yes it can but is very time consuming also depends on model of dock

Bose SoundDock... | 202 views | 0 helpful votes

We have an HCL desktop computer. Though we had loaded Ac97 Sound Driver still the sound is not coming (totally soundless) Can you suggest what to do?

Bose SoundDock... | 899 views | 1 helpful votes

Unless you know what you're doing, it's probably best to take it in for repairs to someone trustworthy or a local repair shop or get rid of it.

Bose SoundDock... | 198 views | 0 helpful votes

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