20 Most Recent Bose SoundDock digital music system Docking Station for iPod - White (35703) - Page 7 Questions & Answers

im sure it would also have a audio jack apart from the docking station through which you can connect any input device to the station.....they would then work as normal speakers....but not a 'dock' where you can park your mp3 player

Bose SoundDock... | Answered on May 17, 2009

I had the same problem that the ipod would onl play when I pulled it forward in the dock. Looking closely, I saw that some of the pins on the left hand side of the connector were bent forward, so I bent them back with a needle:


(ie. pushing the pins to the right, as shown here). This solved the problem for me.

If your connector is too far gone, I suggest looking to:


for a new connector for £3-4 or


for a whole PCB (Printed Circuit Board) replacement for £10-15.

Hope this helps...

Bose SoundDock... | Answered on May 01, 2009

Try other iPods, if they give you sound it's a problem with your iPod, if not then check to make sure you are using the right plate by removing the insert and try the iPod without it. Otherwise contact Bose.

Bose SoundDock... | Answered on Apr 07, 2009

Don't try using the system as you are at danger of electrical shock - buy a replacement powerpack direct from Bose.

Bose SoundDock... | Answered on Apr 05, 2009

The instruction manual asks for the arrow on the power lead to be at the top. Unfortunately not all of the leads are marked with an arrow but some have DC where the arrow should be. It is possible to put the plug in upside down so please inspect the plug and socket for two very small chamfers on both the plug prongs and the socket and line them up. This is the first step, however even with the lead fitted correctly some units still only work intermittently. Leaving it unplugged for 2 mins resets the unit. This works sometimes. I think Bose need to address this problem with an update or product recall. regards pcs

Bose SoundDock... | Answered on Jan 23, 2009

Yes but only if you buy it direct from Bose.
They will make changes to ensure it is compatable and its FOC

Bose SoundDock... | Answered on Jan 22, 2009

I suggest you have the joints inspected where the socket is soldered to the printed circuit board before you buy a new lead as it could be either. Also check the pins in the plug are not distorted. (make sure to disconnect from mains first) regards pcs

Bose SoundDock... | Answered on Jan 11, 2009

They both use the same speakers, my personal opinion deems they are both the same. However the second SoundDock charges via USB pin, so it is future proof for future iPods.

Bose SoundDock... | Answered on Dec 11, 2008

I'm looking for advice as to the best Bose input for SACD (contains 5.1 information) captured to FLAC and played back by computer (Analog Line out currently but considering adding digital out): 1. Bose Aux in 2. Bose Digital in Regarding option 1. The Bose manual states the following which makes me think that Aux is the right decision: Setting up a digital sound source Connect a DTV or DVD player's digital signal directly to the female RCA jack on the audio input cable. Connect the DVD player's analog signal output to the AUX inputs. If your Lifestyle® system receives a valid digital signal (including PCM or Dolby Digital bitstreams), this digital sound is used. If no valid digital signal is received, then your system selects the analog signal being sent to AUX, which is then processed by the Videostage® decoder for excellent home theater sound. If your digital audio source has an optical connector, you will need an adapter with an RCA (coaxial) connector. Consult your dealer or contact Bose® Regarding option 2. I've read the following (not in Bose manual): A coaxial digital audio connection is used to send S/PDIF digital audio signals between devices. It supports uncompressed PCM stereo audio as well as DTS and Dolby Digital 5.1/7.1 surround sound signals. It does not support DVD-A, SACD or high-definition audio such as DTS-HD Master Audio and Dolby TrueHD. So in summary: The Aux in is analog but processed by the Videostage® decoder. The Digital in supports 5.1 and should be cleaner/quieter being digital I expect. I'd be interested in onions from other that know for sure what's better or have done this. thanks

Bose Audio... | Answered Yesterday

Copyright information for service agents only.

Bose Audio... | Answered Yesterday

Bose do not supply service manuals

Bose Audio... | Answered Yesterday

Hi guys
I'm having quite a bit of trouble setting up my Soundtouch SA 4 AMP. I'm yet to do the IT course required to fix the issues with my music libraries not being found, but I'll get onto that when I have spare weekend to devote to tackling it.
In the meantime i am wondering if someone can tell me how to connect a device directly to it via the auxiliary input.
I was told by the reseller I purchased it off that I needed to use the aux port to connect my smart TV to the Soundtouch. However I can't find any mention of it in the manual or on the forums and have tried the headphone jack input but with no joy.
I also use this feature often as I have the Soundtouch set up in my entertaining area....inevitably people come over and politely inform me that my taste in music is a little on the nose - so they plug their iPhone into the system to show me how to do it right! Sadly that happens way too often (Abba- Bee Gee's - where am I going wrong?).

So please help - how do I connect audio devices directly into the Sountouch SA4 Amp without using Wi-Fi?


Bose Audio... | Answered Yesterday

Bose would be a possible source.

Bose Audio... | Answered on Nov 14, 2020

Likely you wont be able. It is like trying to pair two headphones together. Both units are designed to receive sound but not to send out

Bose Audio... | Answered on Nov 01, 2020

exact location in Davao city for a service center of bose speaker need to be repair

Bose Audio... | Answered on Sep 25, 2020

If it's still not working, contact Bose, sometimes they will ship a replacement at no charge, if not, ship it and $20.00 to me and I will repair it or get you a replacement, if for some unseen reason it is un repairable or I am unable to get a replacement, you will get a full refund, see my feedbacks on Letgo in Fairfield California under Supertech99, 100% 5 Star feedback and reviews, I am the real deal.

Bose Audio... | Answered on Sep 20, 2020

The buttons on my Series-II cubes get stuck all the time. It seems the button itself sticks against the housing. I first spray on a little bit of silicone to coat the sides of the housing that rub up against the button. Then I use a straight razor blade to pry in the gap between the button and the wiring-holes, alternating below each hole. As you do that, the button rocks out a little bit at a time.

Bose Audio... | Answered on Aug 07, 2020

I don't know the answer and I suspect few would.

I had a friend who was a repair guy who often had calls from an office where somebody would tell him they had spilled tea or coffee or a soft drink on something that ceased to work. His first question was "did it have sugar in it?"

If the drink didn't have sugar it was worth trying to resurrect it but if the drink was sugared it would be more economic to write it off.

If something is just wet, I usually take off what covers I can to expose the innards and then dry what I can and then give it a couple of weeks...

If the unit turns out to be ruined perhaps your domestic insurance covers that sort of accident?

Bose Audio... | Answered on Jun 14, 2020

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