20 Most Recent Bose SoundDock digital music system Docking Station for iPod - White (35703) - Page 6 Questions & Answers


it could be the bose sometimes my ihome freezes it or it just wont charge let it die then try it again

Bose SoundDock... | Answered on Nov 17, 2009


Called Bose support.... they offered me an upgrade at a discounted price (original $399, offered $179) if I shipped my unit back.

I shipped it back - hopefully the new one is better (battery backup and slot for mp3 players).

Bose SoundDock... | Answered on Nov 13, 2009


sounds like the jack on the ipod for the headphones is not connected properly. i would take a look at that spot inside the ipod see if anything is getting bent or crossed. or take it into someone who knows electronics and has some equipment to check the lines inside the ipod.

Bose SoundDock... | Answered on Nov 02, 2009


The original Sounddock will never be able to charge the new Iphone 3G. You will have to sell it (on ebay) and then get yourself the SoundDock Series II. It's very similar to the original and it will charge your iPhone 3G. The new SoundDock also has the SoundDock Portable's more advanced remote control, and a new auxiliary input so you can plug in other audio devices. I believe they are $299 brand new but look around and you should be able to get one for less.

Bose SoundDock... | Answered on Oct 29, 2009


Sounds like a possible problem with the firmware on the iPod. Did you update before the problem started? This has been a real problem with updates for iPods. I've even had an update cause a pair of earbuds to not work anymore.
First things first, unplug the SoundDock. Plug it back in and try again. Then take the Dock insert out....and try it again. If that doesnt work check the power cable. A common problem is that people plug it in the wrong way into the Bose SoundDock. If that still doesnt fix your problem. Bring the product to your nearest bose store if its still in warrenty. If not, call 1(800)644-2673.

Bose SoundDock... | Answered on Oct 25, 2009


Easy, I had this problem too. The reason it isn't playing is because its not in all the way. I was getting very frustrated with this, so I kept trying to push it onto the dock to get it all the way down.
Solution:
1. Play a song on your ipod/iphone so you can hear it through the device.
2. Connect your ipod/iphone to the docking station(Bose) so that you hear the chime(This lets you know its charging).
3. Pick up the docking station and firmly press the ipod/iphone down on the connector.
4. Keep pressing it and wiggling around until you hear the music begin to play through the docking station.
It may take a few tries, but you will get it.
Hope this helped!
~ Jake

Bose SoundDock... | Answered on Oct 10, 2009


different ipod generations have different shapes for their chargers i mean the angle of the ipod is different when u buy an ipod it comes with a white piece that has an eccentric hole in the middle put this down b4 putting the ipod in it may work now but u may have broken the usb access port for the bose

Bose SoundDock... | Answered on Oct 05, 2009


Unfortunately there is no real fix for this. Apple changed the charging from USB to Firewire, so the old charging methods don't work anymore. I purchased an adapter somewhere on the internet that worked with some devices and not with others, but I can't remember where I got it from.
You will either have to wait for apple to change it, or bose to find a work around, or get a new unit.

Bose SoundDock... | Answered on Aug 21, 2009


Audio amplifier IC damaged

Bose SoundDock... | Answered on Aug 19, 2009


Reset your Ipod. Go online to troubleshoot your ipod. I had the same problem and resetting the ipod fixed it.

Bose SoundDock... | Answered on Aug 08, 2009


try turning the volume up on the bose system

Bose SoundDock... | Answered on Aug 08, 2009


This device seems to have a lot of problems with power - I'd suggest calling Bose. They are no doubt well aware of the problems with them and see if they will replace it.

Bose SoundDock... | Answered on Aug 07, 2009


The new SoundDock II charges your new iPod touch and is fully compatible all iPods and the iPhone 3G. Also the SoundDock Portable will do this. But..
Better news-> Call Bose. They can upgrade the 30-pin connector to charge via USB-only and function with the remote as well. $99. This will make your iPod touch 100% compatible and somewhat future-proof your SoundDock. If the SoundDock was purchased within 90 days (at full retail price), they will do the upgrade for a smaller fee or even free I think.. (new 1 year warranty given with repair/mod) btw- This is an Apple issue, not a Bose issue. All 3rd party iPod connection devices had to make this change at some point.

Bose SoundDock... | Answered on Jun 27, 2009


The original SoundDock will not charge the iPod touch 2nd gen, or the iPhone 3G, or the new nano either. This is because Apple changed the way their new iPod products charge. (via USB only now)
There is 1 solution- Call Bose tech support. They can replace the 30 pin metal connector for a new one that will charge this. If this is not under warranty, it will cost $99, but it's worth it. New 1 year warranty, and compatibility with all iPods (except much older- non-clickwheel iPods)

Bose SoundDock... | Answered on Jun 21, 2009


Not a design issue as far as I've heard. They made the 30-pin din connector a bit 'soft fitting' so that it won't break from pulling out an iPod hundreds of times. The SoundDock II and SoundDock Portable are actually some of the more durable iPod products I've ever seen. The original SD also, but that had a weak power supply. I wouldn't worry about this happening again.

Bose SoundDock... | Answered on Jun 21, 2009


hold down menu and center buttons until the screen goes blank then wait for your ipod to reboot. it should work fine then

Bose SoundDock... | Answered on Jun 20, 2009


Yours may not be the same model as mine is, but mine has a "sound lock" option which for some reason was turned on when i got it. this makes the sound only go up to a certain decibel level.

Bose SoundDock... | Answered on Jun 19, 2009


If it is brand new. It is under warranty. Go back to the store where it was purchased and tell them the problem. They should replace it with another new one. Have them show you how to use it on all of the functions on your Bose Docking Station. Make sure you tell them about the ipod Touch and the iPhone.

Bose SoundDock... | Answered on Jun 10, 2009


If the 4 input jacks on the back of the SoundDock seem to be okay, then just order a new power supply. If this is not the case, send it in for repair ($100) which upgrades the SoundDock to be able to use the newer iPods (iPod touch 2nd gen, new nano, iPhone 3G)
They give you a new 1 year warranty as well.

Bose SoundDock... | Answered on May 28, 2009

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