20 Most Recent Whirlpool GSS30C6EYW 30 cu. ft. Side-by-Side Refrigerator with Tap Tou - Page 5 Questions & Answers

I need you to feel the top of the compressor and tell me how hot it is. Also tell me if the condenser fan next to the compressor is running. If the top of the compressor is too hot to keep your hand on top the problem may be the=> 4356738 Start Relay also found here=> 4356738 Start Relay Here is a link to the repair parts list=> EVL201NXRQ00 Repair Parts List You can see the parts listed on page 5 and 6 of the above parts list. Hopefully this is the only problem causing your freezer to stop freezing as well. If the 4356738 Start Relay is defective it will cause the problems by not allowing the compressor to run or start very well also cause the top of the compressor to overheat. You may also need to change the=> 8210224 Capacitor also found here=> 8210224 Capacitor And the=> 2-34286-021 Overload also found here=> 2-34286-021 Overload Feel the top of the compressor first and let me know the results and we will go from there, Thanks Sea Breeze

Whirlpool... | Answered on Dec 05, 2012

Probably the dual water valve (that opens when the ice maker needs water ) is leaking and the filling tube gets clogh with ice , or the valve doesn't work ,in both cases it has to be replace.

Whirlpool... | Answered on Jun 24, 2012

This is normal. There is an electric, (mullion), heater behind that surface that keeps condensation from forming. It also keeps the freezer door gasket from freezing to the surface and ripping when the door is opened.

Whirlpool... | Answered on Jun 03, 2012

If it spins for 10 mins it's not the capacitor, it's the fan

Whirlpool... | Answered on Apr 20, 2012


Many times a freezer and/or refrigeratordo not work right because of a dirty condenser coil...there are also many otherthings that can go wrong. If you are hearing a clicking or buzzing thencheck out the last two tips.

If your refrigerator is running but warm, then...

Check out these tips that I wrote about that... it is a great place to starttrouble shooting your unit...and something that you can do rather then callinga repair person to do a simple thing for you...

Refrigerator Condenser Coil Cleaning Refrigerator Repair

Refrigerator Troubleshooting Refrigerator Compressor

Refrigerator Compressor Start Capacitor and Start Relay
Refrigerator or Freezer not Cooling or Getting Cold


Whirlpool... | Answered on Sep 15, 2011


The part number for that gasket is 4346693 it could be purchased at your local appliance parts store or online at;


Whirlpool... | Answered on Sep 14, 2011

Hi john_jaeg556,

It seems like your auger motor was shorted out. That is fairly common with this model because water will drip straight down onto the auger motor.

You should be able to replace the part yourself if you're handy. To access the part, you open the freezer door first. Get on your hands and knees and look under the ice dispenser area. There is either a 4" x 6" plastic cover you can unscrew to access the motor, or you need to remove the ice bin and remove everything from the top down.

Hope it helps.

Thank you for using FixYa.

Whirlpool... | Answered on Sep 01, 2011

Simple solution works in many cases. Thaw machine out. Unplug and open doors, let stand for 4 hours. Plug back in and test.

Whirlpool... | Answered on Aug 20, 2011

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