20 Most Recent KitchenAid KSM150PSGR - Artisan Series 5-Quart Mixer, 10 Speed, Imperi Questions & Answers

That green sparking looks to be in the area of the off/on contacts, look for something causing them to not be touching properly. The speed control lever has a ramp on the plastic end that goes through that speed control plate to move that copper arm, that is the off/on switch. I'm wondering if maybe the voltage from your converter is not fully as it should be, just a thought. If you wanted to properly convert to Euro voltage you need an armature, a set of fields and that small PCB with the 6 wires off it just above the black speed control plate. You set your slowest speed (#1) with the 2 screws and locknuts on the top of the speed control plate. 13 to 15 rpm in 15 seconds, I do it by running mixer with palm of my hand in position to be bumped by the silver shaft on the planetary each revolution, count them and watch your second hand. Once that is done you set that bottom screw to just increase the speed as you click the lever into speed 2. Had a look at your video, the governor does not sound happy, it could be the back plate adjustment out of whack to cause it. You can email me with more questions if you like [email protected]

KitchenAid... | Answered on Dec 01, 2014

The grease leaking out of the KitchenAid mixer can be a common problem. Here is the cause, and how to fix it, and prevent this issue from happening in the future.

The KitchenAid mixers use a Benalene 930-2 grease inside of them. It is a dark, thick grease that can break down and leak out of the mixer. The grease is a non-toxic vegetable based grease, basically it is a food grade grease. Over time, or if you do not use your mixer often the grease can break down, so it would appear that there is oil leaking from the mixer. It is most common for it to leak from the beater shaft (agitator shaft) and from the drip ring.

What you need to do is take the mixer apart, clean out all of the old grease, replace it with about 6 ounces of new food grade grease (http://www.mendingshed.com/kagrease.html). It is also recommended that your replace the o-ring on the center shaft (http://www.mendingshed.com/67500-55.html) and the gearbox gasket (http://www.mendingshed.com/mixergasket.html).

To prevent the grease from breaking down in the future if you do not use the mixer very often, it is recommended that you pull the mixer out and run it for about 2 minutes every 3-4 weeks, this should stop the grease from breaking down as quickly.

Please let me know if you have any questions.

This applies to mixer models, K45, K45SS, KSM75, KSM90, KSM103, KSM110, KSM150, KSM151, KSM152, K5, K5A, K5SS, KSM5, KSM50P, KP50 AND KPM5

Thank you,

Customer Service
[email protected]

KitchenAid... | Answered on Apr 16, 2013

What model number is your machine? Try turning it on it's side and shake a little, take a very small screwdriver and grind away to crack the brush and shake it out. Otherwise it is a full tear down to take the brush holder out. Hope this helps if not get back to us for help

KitchenAid... | Answered on Mar 30, 2013

The bevel gear sits above the worm-follower gear. I think you mean the drive attachment gear.

I think I have the same, or similar problem. I ground a piece of meat that stopped it from working. The drive-attachment-gear turns if I push it in, but then it pops out. I am still trying to figure out what part is causing the issue - the drive attachment gear, or maybe even the worm follower gear.

KitchenAid... | Answered on Mar 28, 2013

The blades will need to be removed and cleaned. Make sure. Always make sure to Unplug your mixer before taking apart

KitchenAid Food... | Answered 3 days ago


I am sorry you are having issues with your appliance.

I have added a help video below on adjusting your head height on your mixer.

I hope this helps :-)

KitchenAid Food... | Answered on Feb 20, 2020

there are many websites that are offering this just search it on google I have got delivered many of the things form different websites apart from that I use https://verifiedcouponcode.com/ to get free discounts and to many of the websites and this help me a lot to get numerous products for my household.

KitchenAid Food... | Answered on Feb 14, 2020


I am sorry to hear you are having trouble with your appliance.

I have added a link below for a help page which may help you solve this problem:

I hope this helps!

KitchenAid Food... | Answered on Jan 07, 2020


Call and ask

1 (800) 422-1230
Hours of Operation
Mon-Fri: 8 a.m.-8 p.m. EST, Saturday, 8 a.m. - 4:30 p.m. EST

KitchenAid Food... | Answered on Jan 05, 2020


I have added a below a link for you to purchase this part:


I hope this helps!

KitchenAid Food... | Answered on Jan 02, 2020

It needs new brushes on the motor. You can giving a sharp slap with your hand when it is switched on and running.

KitchenAid Food... | Answered on Dec 26, 2019


I am sorry to hear you are having trouble with your mixer. It may be you need to replace your motor brushes or they haven't been inserted correctly. Below I have added a link for our help page on removing and replacing the motor brushes:

I hope this helps you to fix your mixer :)

KitchenAid Food... | Answered on Dec 16, 2019


I am sorry to hear you are having problems with your machine.

It could be that your motor brushes have worn down too much or are not in the correct way. I have added a help link below which will show you how to remove and replace your motor brushes:


I hope this helps you!!

KitchenAid Food... | Answered on Dec 12, 2019

Yes and isn't that the dumbest design for something like that. 3 screws when older models had 4 and no locating pegs where older models had 2. Great progress Kitchen Aid.

KitchenAid Food... | Answered on Dec 03, 2019

Make sure that the carbon brushes are free moving in the holders under the black caps, one on each side. Note that the brushes are "keyed" so that they will only fit and work one way. There is a blocker at the bottom of the brush holder that is to be lined up with the corner of the carbon brush that's been shaved off. Use a torch and remember to unplug the power before you start. Next thing to look at are the wires and switch contacts underneath the back cover.

KitchenAid Food... | Answered on Dec 03, 2019

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