20 Most Recent Dynex 4-Port Ethernet Broadband Router (DX-E402) Questions & Answers


What is my e.mail

Hi there When you signed up to Sky they should have given you an email address. Alternatively they may have just given you a Username or Sky ID, in which case your email address will be this Username or Sky ID followed by "@sky.com" Hope this is helpful, if so would you please register that with Fixya Cheers
3/2/2015 5:05:41 PM • Dynex 4-Port... • Answered on Mar 02, 2015

No wireless single form router

Hi, according to the manufacturer information this router does not have a WiFi functionality Dynex 4 Port Ethernet Broadband Router
4/9/2014 5:33:17 PM • Dynex 4-Port... • Answered on Apr 09, 2014

How do i reset?

Most home routers have a reset in the back. Hold it in till it cycles. This should load the defaults.
1/9/2013 11:53:54 PM • Dynex 4-Port... • Answered on Jan 09, 2013

New modem installed and router

First step is to make sure if the modem is working. Connect your computer directly to modem with ethernet cable and see if you can log on to internet! if yes
next step connect modem to your router's WAN port with an ethernet cable and then connect your computer to one of the LAN ports of router with ethernet cable. Power down all devices and power up modem first wait until all lights are on and then router wait until all lights are on then your computer! 9 out of 10 times this works! try good luck!!
9/23/2011 1:51:27 AM • Dynex 4-Port... • Answered on Sep 23, 2011

I have a Dynex router

Any wireless security settings are going to be accessed from the netgear. When you chain one device to another, you need to know what the IP address the access point is assigned in order to log into its web interface. the wireless options will be missing if you just simply log into the Dynex web interface. To figure out the APs address, you may have to manually configure it to keep it simple.
6/15/2011 9:21:05 PM • Dynex 4-Port... • Answered on Jun 15, 2011

I am installing a 10/100

You need to reinstall it again. Try change mode using ppoe.
im also have this problem when i'm forget to change my router to use ppoe, when my friend came and use internet, my pc can't connect. Try it
5/10/2011 5:10:53 AM • Dynex 4-Port... • Answered on May 10, 2011

I switched ISP's and got

Usually you need to program your router with the ISP's informations, is your ISP using PPPOE (user name & password required) to connect to there server or is it DHCP (automatic IP)???, once you have these informations you open your browser, than enter the IP address of the router in the address bar of the browser, than enter the user name & password of the router, go to the SETUP tab and select the correct type of connection (PPPOE or DHCP) if it's DHCP you normally don't need a user name & password than save & restart the router, if it's PPPOE you need to enter a user name & password (supplied by the ISP) than save & restart the router....

to find the ip address of the router, once your computer is connected to the router you click START, than RUN, type CMD in the bar, than a black window will pop up, type IPCONFIG, look for DEFAULT GATEWAY, note the IP address in the form of numbers separated with dots (ex:

if you can't log in the router (unknown user name & password) than you have to RESET the router by pressing and holding the reset switch (usually in the back of the unit) for 20 seconds, this will bring the router to factory default, than you can log in with the default user name & password according to the router's manual...

You could try calling your new ISP's help desk, they can walk you through the setup if they are a GOOD and serious supplier...

Good luck!
3/11/2011 12:07:05 AM • Dynex 4-Port... • Answered on Mar 11, 2011

How to connect a dynex (dx-e402)router to linksys

Configure the dynex on another computer that is not connected to the linksys router.
Assuming that your linksys is currently setup as
Turn off DHCP on the dynex and setup the IP to subnet mask gateway
use a cross over cable and plug each ends to the LAN port on port routers.
you should now be able to ping (dynex router) from your other computers on the linksys router network.
any computer that is connected to the dynex should be able to get a dhcp address from the linksys router.
3/1/2011 2:57:05 AM • Dynex 4-Port... • Answered on Mar 01, 2011

I have multiple computers hooked

There is a great article at Working with Windows Wireless Networks
If you need more help post back! Thumbs and testimonial are welcome!
1/19/2011 12:10:31 PM • Dynex 4-Port... • Answered on Jan 19, 2011

Does the router work wit Microsoft Windows 7?

Routers are not dependant on an operating system version, they run their own custom operating system, so yes it will be fine with windows 7.
1/7/2011 5:55:32 PM • Dynex 4-Port... • Answered on Jan 07, 2011

Bought a new computer and trying to install my

The Dynex manual for this router says the default address of the the router is and both the username and password should be admin. If you are connecting to, you might be reaching some other router connected to your network, or the Dynex settings have been changed. You can restore default factory setiings by resetting the router. Use a straightened-out paper clip to press the recessed RESET button on the rear panel. Hold it until the System LED flashes three times, then release the button. The router will reboot and factory default settings will be back.
11/29/2010 4:28:18 PM • Dynex 4-Port... • Answered on Nov 29, 2010

Hello, I'm hooking up this router with a point of

Hi, you can access your router's settings by typing its IP address into your web browser. Typically on a small network this would be, but it might vary by router model or network. Once you type the IP address in and hit enter, you can view and change the router's settings. (You may have to enter your username and password first, depending on how the router's security is configured.)

The problem may be a firewall issue if your router is set up to block specific outgoing requests, but under Advanced Settings or Security you should be able to look around and see specifically why your credit card requests won't go through.

Hope that helps!
11/16/2010 2:41:41 AM • Dynex 4-Port... • Answered on Nov 16, 2010

I have installed and configured my Dynex E402

Go to ->link.
10/20/2010 1:55:02 AM • Dynex 4-Port... • Answered on Oct 20, 2010

Hi. I just bought a Dynex

Did you work aroud on DHP? Try here --->Dynex .

choose the 3rd optiom. Post back!
10/6/2010 8:59:37 PM • Dynex 4-Port... • Answered on Oct 06, 2010

During setup of the router, once I get to

Have you check the tcp/ip settings at the computer's side? There must be both tcp/ip and dns at auto settings. In case you need more details - steps post me back the operating system that you have.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
If you are satisfied, rate my solution with the "thumbs" or (even better) add a testimonial.

Thanks and regards
Please kindly rate this solution
direct FixYa link: http://www.fixya.com/users/technical114
10/5/2010 9:23:26 PM • Dynex 4-Port... • Answered on Oct 05, 2010

Dynex dxe402

Please switch on the router and Try to reset the router with a small pin. After that reconfigure the router. If it is not working replace the router.

8/6/2010 4:47:52 PM • Dynex 4-Port... • Answered on Aug 06, 2010

Cant hook this up, will this work two computers

You will need to use two standard ethernet cables. Each computer will connect to each of the LAN ports on the rear of the router. If you would like to connect the two computers to the internet, you will need to connect another ethernet cable, one end to your modem (assuming you already have one) and the other end to your router's WAN port. There are additional settings you need to configure on your router if your ISP requires a login.
8/2/2010 1:28:57 AM • Dynex 4-Port... • Answered on Aug 02, 2010

Need software for Dynex 10/100M router

no, you do not need software for your router, you need manual. there is no router which need software installed on the computer. try download manual from this site:


7/28/2010 1:25:46 PM • Dynex 4-Port... • Answered on Jul 28, 2010

DX-E402- wired

Hi Jerry,

You can download both the Quick Setup Guide and the User Manual for the DX-E402 here:


7/15/2010 2:16:48 AM • Dynex 4-Port... • Answered on Jul 15, 2010
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