20 Most Recent Xantrex Technology Heart Freedom 20 12 Inverter Questions & Answers

Is the inverter configured for correct type of batteries? Did inverter come with temperature sensor what should be connected to battery to prevent overheating? Are batteries in good condition, acid level, clean posts etc?

Xantrex... | Answered on Sep 02, 2019

if there is no extraordinary load your breaker may just be worn out. Unless you know what your'e doing don't mess around in the box! Get a electrician.

Xantrex... | Answered on Jan 15, 2018

Call Tekris they are in Farmingdale NJ 1 888 438 5747 They are very professional reasonable and have helped me out a couple of times Highly recommended

Xantrex... | Answered on Nov 16, 2017

Am sorry but I have same problem and have tried manufacturer with no response,Jeremy

Xantrex... | Answered on Jun 28, 2014

Anytime external AC is being applied, the unit passes that AC input through to the output, independent of inverter/charger status. If external AC power is available but the unit is not charging (i.e. the Charge light is lit, but the batteries are not charging up as they should), then there is likely a problem with the AC sensing circuit card inside the unit, with a 1/4 amp fuse and/or the AC transformer the most probably culprits. Without external AC, the inverter will function all the way down to 10V, but then will shut off, so as long as your batteries have not been totally depleted,the unit will still be able to produce 110 AC after a brief charge cycle, but it won't for long.

Xantrex... | Answered on Mar 19, 2014

depends on the serial # of your inverter.... the inverter switch on the machine should be turned off and controlled by your remote. If the switch is on at the machine, the remote won't control that part of it.

Xantrex... | Answered on Jan 22, 2014

it is possible that you batteries are bad, if you have used it for over a year you will need to replace it with new ones

Xantrex... | Answered on Apr 26, 2013

When I switch my Freedom inverter on it shows E02 fault Low battery voltage. I have had the batteries tested and they are okay.
When I plug into the mains to charge batteries the Chrgeheart interphase shows charging light but nothing happens No current.
If anyone could advise I would greatly appreciate it. Thanks

Xantrex... | Answered on Mar 28, 2013

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