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Holmes Products HAP650 Air Purifier Questions & Answers
Green light is on but will not operate
Hi Bran44dy,
Because this purifier is essentially a filter in a box with a fan pulling/pushing air through, I can only guess that "will not operate" means that the fan isn't moving the air.
1) Is there a fuse that you can check to see if it's blown?
2) Have you tried resetting the Filter Life Indicator button?
3) Is it still within warranty?
The instructions for this unit recommend operating it at MEDIUM level on a long-term basis - - evidently, it isn't designed for continuous high-speed operation. If it was running with a blanket over it, it's conceivable that the fan motor overheated and quit. Unless you are into repairing electric motors (probably not, the best you can do would be to replace it). Try contacting Jarden Consumer Solutions Customer Service at 1-800-546-5637 - - if they won't sell you a motor, you might be able to find a generic one on the Internet, but with a MSRP (Manufacturers Suggested Retail Price) of ~$90 (when new), it's going to be easy to spend more time & money fixing this than it's worth. There are lots more durable purifiers out there, though you'll likely have to pay for it.
Red light keeps blinking
Hello, this is Ava with Think Crucial.
It looks like you may need to change your filters. It is advisable to change filters every 3-6 months for optimal use. When replacing your filters, make sure that the unit is turned off and unplugged from the power. Once filters are replaced, turn on your unit then press and hold the filter check indicator button for 3 seconds. The indicator light will blink 3 times and turn off, and reset the filter change timer.
You can purchase a wide variety of high quality Holmes replacement parts for your Holmes Air Purifier direct from Think Crucial with free shipping and an exclusive 10% coupon for Fixya.com readers, use code: FIXYA10
http://www.thinkcrucial.com/search?type=product&q=holmes
I hope this was helpful.
Ava B.
Think Crucial Customer Care
http://www.thinkcrucial.com/
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