20 Most Recent
Questions & Answers
Dyson fan not turning on
Hi there, it's Jack at Dyson.
If your Dyson fan isn't turning on at all, it's worth double-checking it in a different power socket, just to ensure it's not the socket itself which is at fault. If your machine has a plug which includes a fuse, we'd also recommend checking this.
If your fan still has no power when plugged in, or if the on/off switch LED light flashes when pressed, I'd encourage you to get in touch with us directly so we can provide further assistance. If a replacement part is needed we can also confirm if this is covered under our 2-year guarantee.
You can reach our experts by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
1/14/2022 6:41:46 PM •
on Jan 14, 2022
Dyson bladeless fan circuit burned out
First, you need to make sure that the faulty component is the ceramic capacitor. Then check to see if it's broken.
Use the multimeter and read the voltage on the capacitor leads. The voltage should read near 9 volts. The voltage will discharge rapidly to 0V because the capacitor is discharging through the multimeter. If the capacitor will not retain that voltage, it is defective and should be replaced. (Source:https://www.apogeeweb.net/electron/what-are-ceramic-capacitors
6/8/2021 8:57:12 AM •
on Jun 08, 2021
Why wont my dyson fan oscillate?
Hi there, it's Jack at Dyson.
Your Dyson Air Multiplier AM01 desk fan should oscillate when you press the oscillation button on the base:
If you find that it's not oscillating when this is pressed, we'd need you to contact our Support team directly - we can confirm if we're able to resolve this for you under our free 2-year parts and labour guarantee.
You can reach us directly by calling 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
1/20/2015 9:34:04 AM •
on Jan 20, 2015
How does a bladeless fan work
The air is drawn in by a fan in the base and then directed up into a ring. It comes out of a crack all around the ring and passes over a shape like that of an aircraft wing. Industrial designer Sir James Dyson
named his fan the Air Multiplier
8/10/2014 12:24:04 PM •
on Aug 10, 2014
Dyson AM01 fan can not on
Hi David, it's Jack at Dyson.
If your AM01 Air Multiplier desk fan doesn't seem to run at all, we'd appreciate the opportunity to take some further details - many issues are easily resolved with some troubleshooting checks over the phone.
In the event that we're unable to resolve the issue, we can confirm if a repair or replacement is covered under your machine's 2-year warranty.
You can reach our experts directly on 0800 298 0298 (UK), 1-866-693-9766 (US), 1-877-397-6622 (CA) or 1800 239 766 (AU).
3/11/2014 4:41:09 PM •
on Mar 11, 2014
Dyson Am04 model no longer turns on due to a power surge. What part is required to fix it? TIA.
First thing is to check the wall socket. Use a desk lamp or something similar and plug it into the socket you use for the heater. If the lamp works so does the socket. Next check the fuse. UK machine have a fuse in the plug, other countries use different systems.
If all these check out OK the surge may have damaged a circuit board inside the heater. Only a Dyson specialist could help you with that.
8/17/2020 3:11:16 PM •
on Aug 17, 2020
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