20 Most Recent Vitamix Super 5000 Work Top Blender Questions & Answers

Hi there. I know you were looking for an answer 5 months ago. I didn't see the correct procedure listed. My speed control just bit the dust. Anyway, here goes: Pull off the rubber cover where the container sits. You'll see 4 phillips screws, unscrew them (you can leave them in place). Next, on the black drive wheel in the center, look to find a small triangle molded into the outside of the ring. Line it up with a small slotted opening just under the drive wheel. Use a small allen wrench which fits in and unscrews a set screw. You can lift off the drive wheel. Now you have to pull the top off. On mine, it took some time as I was trying to be careful not to break anything. With persistence the top will separate from the base. My super 5000 has a 2 wire speed control knob. Hope this helps if you haven't gotten an answer elsewhere or taken it to the shop.

Vitamix Super... | Answered on Feb 27, 2019

It's probably fine, those motors are very strong. I'd be looking for something like a wire off or broken first. A motor does not often fail without a lot of heat and burning smell.

Vitamix Super... | Answered on Apr 27, 2018

As the override gizmo will not reset when cooled down you do know that it is faulty so replacing it is going to have to happen anyway if you are repairing it. It may be just that item that's gone bad or it may have been made bad by the motor drawing excessive current. The proper way to check current draw would be by running it through an ammeter. The last thing you want is a faulty motor, they cost a fortune.

Vitamix Super... | Answered on Dec 21, 2017

The motor may have overheated, causing disconnection of power.

Vitamix Super... | Answered on May 22, 2017

I think they have a safety cutout if you overwork them. Check the book.

Vitamix Super... | Answered on Mar 24, 2016

Best Bet for you... contact customer service:

Contact Us Customer Service Vitamix

Vitamix Super... | Answered on Mar 16, 2015

first check the blades on the container thay should turn easy by hand if not thats your problem , you will need blades . blades turn easy ? you will need to replace the motor . the temp /overload has changed and is tripping to easy . this is common with people that use there vitamix for tough chores a lot . a lesser blender would just burn up a motor in a puff of smoke .a vitamix dies this way . in the end its the same you will need a motor

Vitamix Super... | Answered on Mar 16, 2015

If no one answers, sorry I don't know, I have one like yours as well, and did not see one.

I always refer to the experts at VitaMix, they are awesome to assist.

Check it out here:

Contact Us Customer Service Vitamix

Vitamix Super... | Answered on Mar 16, 2015

Stoped working...a fuse burnt out on the circut, smelled like burning. Don't know where the fuse is to check.

Vitamix Super... | Answered on Sep 13, 2014

Your local Vitamix service agent will be able to order one in for you.

Vitamix Super... | Answered on Dec 31, 2013

If it is not the HUGE blade retaining ring under the beaker a bit loose then you will be buying new parts to repair it. The only other possibilities are beaker cracked and leaking (new beaker) or bearings & seals worn (new blade & bearing assembly)

Vitamix Super... | Answered on Dec 05, 2013

If it has a reset button the bottom check if that has tripped to off.

Vitamix Super... | Answered on Dec 05, 2013

On the Vitamix blender models we have here in NZ it is not possible to repack the bearings, you just purchase a new blade assembly complete with bearings and the driving clutch.

Vitamix Super... | Answered on Dec 05, 2013

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