Top 10 Plantronics Explorer 220 Bluetooth Headset Wireless Headset Questions & Answers

I had lots of trouble too. I thought it was my phone. Well here's what you do. First off remove the device completely from your phone. Turn off the phone and take the battery off so it can re-boot. When the phone is powered back up put your bluetooth in pairing mode and get it back on your phone. It should connect without any problems. Now....here is the trick. When you want to disconnect the device(bluetooth) from your phone don't turn it off on your phone. Shut the actual power off on your bluetooth. The phone will recognize this and disconnect the device. The only thing left on your phone will be the bluetooth icon. Being the icon still on your phone it is still in discovery mode and can overtime use up your battery life searching for a device. This is when you can go to your phone and turn off the bluetooth. On your NV 2 go to your bluetooth menu and just use your left softkeyto turn it off. Now there is no connection whatsoever. And to turn it back on do the opposite. Go to your bluetooth menu and turn on your bluetooth. You will see the bluetooth icon. Now you power up the bluetooth and it will connect as soon as it get the signal. This took me 2 weeks of trial and error and other stuff but I am happy now and I hope this solves any bluetooth problems...

Start with the device off but fully charged. Press and hold the call control button for 8 seconds; at this point, you'll see the light flash blue then red. You'll have two minutes to connect it to your new phone. Use the passkey 0000 after your phone finds the headset.

sounds like your in pairing mode ... use your phone to search for the device ... when its found the system will ask you for a code ... enter "0000"

flashing purple after you hold it for 3 seconds is discovery mode. blue flashing is active on. hold for 6 seconds to turn off. hold for 2 seconds to turn on.

hold down both buttons together for about 20 seconds... blue light should come on and work properly again...
NAES

to pair your bluetooth first, turn the bluetooth feature on your phone to on.
Next, hold the call button on your bluetooth until the light begins flashing blue and red, this means it it in paring mode.
Third, find the 2XXplantronics device in your bluetooth options. Select this divice and enter the passcode (0000).
You are now finished and the bluetooth is paired.

The pairing pin should be 0000, most bluetooth device's use all 0's.
Hope this help's.

Here is a link that might help you... Manuals
If you are unable to find it there let me know and I will upload the manual.

I've successfully reset the plantronics explorer 210 by holding the big button on the outside (by the flashing light) down for 5-10 seconds. I wait until the light starts flashing red/blue instead of just blue.

Indicator Lights:
1.Headset Status Headset Indicator Light
2.Powering on Steady blue, then intermittent flashes
(changes to standby mode)
3.Powering off Red appears and goes off
4.Standby Blue intermittent flashes
5.Charging battery Red solid light. Light indicator turns off when
battery is fully charged and headset is off.
6.Low battery Triple red flashes
7.Pairing mode Blue/red alternating flashes
8.Missed call Purple flashes. Press the call control button
to cancel flashing light.
9.Incoming call Triple blue flashes when ringing.
Power on and off:
1.Turn on the headset Press and hold the call control button until the
indicator glows blue. You will hear ascending
tones.
2.Turn off the headset Press and hold the call control button until the
indicator glows red. You will hear descending
tones. When power is off, indicator stays off.
If none of this is helpful then it may be that your battery is dead, if that is the case then you will need to replace the whole headset. The battery's are not replaceable.

Good luck from Headsets Direct!