Top 20 Mad Catz PS3 Bluetooth® Headset Wireless Headset Questions & Answers

Try changing the battery in the head-set.

Yes

go to accesory settings and go to manage your blue tooth then put in your pass key

I can not get the device to work with anything,phone or my pc . how do I get this device to connect with anything. It was sopposed to be rebuilt . I have noway to send it to be fixed. can you help. [email protected]

maybe you should charge the battery, if not your headset sucks.

Hi,
check all the settings that you have on the PS3 make sure that you did not miss out anything that you had before from what you will be having right now, also try to reset you Headset if it is possible, maybe you need to try and have the setting reset on the headset as well since it was synced to your Old PS3 right.
Have a nice day.

Hello,
It can be deduced from your problem that the bluetooth headset you purchased is mal-functioning as a result of the fact that it has a factory default,since you havn't even used it for once before the problem occured.
The only solution is to take it back to the point of purchase to get a replacement,because if you try to fix it now you'll void the warranty that came with it.

Thanks and have a nice day.

Hi Matthew,

With those headsets that think is a known issue.
If nothing happens when you hold down the answer button then the battery must be out (or the headset is faulty).
If you tried to plug it into a USB on a PC to charge it, and the red light does not stay on then I'm afraid it became faulty.
All you can do now is to get back to the retailer who sold it to you and get a replacement for it, or if the retailer cannot help you consider getting back to MadCatz requesting a replacement if it's still within warranty.

Hope it helps.

Pairing the Headset
Pairing is a process of associating Bluetooth devices with each other.
It will establish a permanent security link between the devices and
enable quick access to the services provided without the need to reenter
Pass Keys. You will only need to pair your PS3 and the Headset
once.
Paired devices remain paired even when:
-One of the devices is powered off.
-A service connection is interrupted or stopped.
-One or both devices are restarted.

If the headset you have is the Item No. 8860 in order to use it you have to pair it.
If you are using it on a PS3 then be sure that you have selected the headset in the PlayStation's settings.

Pairing is a process of associating Bluetooth devices with each other. It will establish a permanent security link between the devices and enable quick access to the services provided without the need to re-enter Pass Keys. You will only need to pair your PS3 and the Headset once.

Paired devices remain paired even when:
-One of the devices is powered off.
-A service connection is interrupted or stopped.
-One or both devices are restarted.

Pairing the Headset with the PS3
Before the Headset can be used with the PS3, the two devices must be 'paired' so they can communicate with each other. Use a gaming controller for this procedure and ensure that the Headset is powered on (flashing blue LED light) and that it is not being charged via USB cable.

1. Power on your PS3 console.

2. Within the "Settings" menu, press X on "Accessory Settings."

3. Press X on the icon labeled: "Manage Bluetooth® Devices."

4. Scroll down and press X on the icon labeled: "Register New Device."

IMPORTANT: Depending on your model of the 8860 Bluetooth® Headset, your power button is either an oval shape with an icon of a circle with a line going through it (5a) or it is a button with a phone icon (5b). Please follow the appropriate next step depending on your model of the 8860.

5a. Once at the next screen, prepare the Headset to be paired with the PS3 by holding down the K1 button until the LED flashes Blue and Red (hold K1 approx 12 seconds).

5b. Once at the next screen, prepare the Headset to be paired with the PS3 by tapping the pairing button located next to the volume controls on the side until the LED flashes BOTH Blue and Red.

6. Once the Headset's LED indicator is alternately flashing Blue and Red (indicating the Headset is ready to be paired), press X on "Start Scanning."

7. Once Scan is complete, the PS3 will recognize all Bluetooth devices within range.

8. Locate "8860" from the list of available devices and press X on its icon to be prompted for a Pass Key

9. Enter 0000 (four zeros) as the Pass Key and press X on OK

10. You should then be taken to a new screen stating: "Register completed"

.

Troubleshooting

Q. The PS3 is unable find the Headset.
A. If the Headset has been paired with another Bluetooth device, the PS3 will have trouble finding the Headset. Either remove the Headset from the paired device or turn off the Bluetooth power on the paired device.

Q. The Headset cannot be activated after being charged for 20 minutes.
A. To activate the Headset, the battery needs to charge for at least 40 minutes. It is highly recommended to fully charge the battery before use.

Q. No indication of charging is shown.
A. If the Headset battery is empty or has not been used for a long time, it may take some time for the Headset LED indicator to show charging status with a steady Red light. Make sure the PLAYSTATION 3 is turned on. The 8860 cannot charge without the console being turned on.

Q. No sound can be heard from the Headset.
A. Please make sure of the following:

-Make sure that the two devices have been paired.
-Make sure that the Headset is turned on.
-Make sure that the two paired devices are within 30 Ft. (9.15 meters) of each other.

*** Do not try to pair the headset to the PLAYSTATION 3 when the headset is attached to the USB cable. If it is attached to the USB cable when trying to pair up, it won't pair with the PLAYSTATION 3. ***

Hope it helps

I have a headset for my ps3 and i hooked it up and everything but i cant hear myself talk and neither can the other people online. Two people said its unmuted and i unmuted it and it does the same thing. Why?

PC SUITE DOWNLOAD MODEL P83

Try to charge it on a USB on the PC, If the red light doesn't stay on, meaning it's charging, then you have a faulty headset and you'll have to contact your retailer to ask for a replacement.
Unfortunately this is a know issue with this headsets...
Hope it helps

You have to pair it with your PS3 or another device through BlueTooth.

Pairing is a process of associating Bluetooth devices with each other. It will establish a permanent security link between the devices and enable quick access to the services provided without the need to re-enter Pass Keys. You will only need to pair your PS3 and the Headset once.

Paired devices remain paired even when:
-One of the devices is powered off.
-A service connection is interrupted or stopped.
-One or both devices are restarted.

Pairing the Headset with the PS3
Before the Headset can be used with the PS3, the two devices must be 'paired' so they can communicate with each other. Use a gaming controller for this procedure and ensure that the Headset is powered on (flashing blue LED light) and that it is not being charged via USB cable.

1. Power on your PS3 console.

2. Within the "Settings" menu, press X on "Accessory Settings."

3. Press X on the icon labeled: "Manage Bluetooth® Devices."

4. Scroll down and press X on the icon labeled: "Register New Device."

IMPORTANT: Depending on your model of the 8860 Bluetooth® Headset, your power button is either an oval shape with an icon of a circle with a line going through it (5a) or it is a button with a phone icon (5b). Please follow the appropriate next step depending on your model of the 8860.

5a. Once at the next screen, prepare the Headset to be paired with the PS3 by holding down the K1 button until the LED flashes Blue and Red (hold K1 approx 12 seconds).

5b. Once at the next screen, prepare the Headset to be paired with the PS3 by tapping the pairing button located next to the volume controls on the side until the LED flashes BOTH Blue and Red.

6. Once the Headset's LED indicator is alternately flashing Blue and Red (indicating the Headset is ready to be paired), press X on "Start Scanning."

7. Once Scan is complete, the PS3 will recognize all Bluetooth devices within range.

8. Locate "8860" from the list of available devices and press X on its icon to be prompted for a Pass Key

9. Enter 0000 (four zeros) as the Pass Key and press X on OK

10. You should then be taken to a new screen stating: "Register completed"

.

Trouble Shooting

Q. The PS3 is unable find the Headset.
A. If the Headset has been paired with another Bluetooth device, the PS3 will have trouble finding the Headset. Either remove the Headset from the paired device or turn off the Bluetooth power on the paired device.

Q. The Headset cannot be activated after being charged for 20 minutes.
A. To activate the Headset, the battery needs to charge for at least 40 minutes. It is highly recommended to fully charge the battery before use.

Q. No indication of charging is shown.
A. If the Headset battery is empty or has not been used for a long time, it may take some time for the Headset LED indicator to show charging status with a steady Red light. Make sure the PLAYSTATION 3 is turned on. The 8860 cannot charge without the console being turned on.

Q. No sound can be heard from the Headset.
A. Please make sure of the following:

-Make sure that the two devices have been paired.
-Make sure that the Headset is turned on.
-Make sure that the two paired devices are within 30 Ft. (9.15 meters) of each other.

*** Do not try to pair the headset to the PLAYSTATION 3 when the headset is attached to the USB cable. If it is attached to the USB cable when trying to pair up, it won't pair with the PLAYSTATION 3. ***

Try to delete the headset from your bluettoth devices list on the PS3. Turn off the PS3 and then back on. Re-Pair your headset and see if you have the same error.
Hope it helps...

You need to keep holding down the power button after the red light turns off. Your lights will flash rapidly when you are in pairing mode.

You will be able to download the manual at the link below.
Click here to download.
Download Adobe Reader to view, print and collaborate on PDF files.

the steady, blinking blue light means it is working. If the light blinks quickly, ususally 3 times, then it is either turning itself off or turning itself on. if you're getting a steady blink, try holding the button down long enough for it to flash rapidly 3 times in succession. after that, it should blink no more, because you have just turned it off. Want to turn it back on? hold the same button down until it flashes rapidly 3 times again, and you have just turned it back on.

On the PS3 try going to Settings -> Accessory Settings -> and see if you can turn up the voice volume. Another option is to have Voice Chat played through the TV instead of the headset.

Also check the settings of the game you are playing to make sure it is not turned down.

Hope this has been helpful!

In order to use it you have to pair it with the PS3.

Pairing is a process of associating Bluetooth devices with each other. It will establish a permanent security link between the devices and enable quick access to the services provided without the need to re-enter Pass Keys. You will only need to pair your PS3 and the Headset once.

Paired devices remain paired even when:
-One of the devices is powered off.
-A service connection is interrupted or stopped.
-One or both devices are restarted.

Pairing the Headset with the PS3
Before the Headset can be used with the PS3, the two devices must be 'paired' so they can communicate with each other. Use a gaming controller for this procedure and ensure that the Headset is powered on (flashing blue LED light) and that it is not being charged via USB cable.

1. Power on your PS3 console.

2. Within the "Settings" menu, press X on "Accessory Settings."

3. Press X on the icon labeled: "Manage Bluetooth® Devices."

4. Scroll down and press X on the icon labeled: "Register New Device."

IMPORTANT: Depending on your model of the 8860 Bluetooth® Headset, your power button is either an oval shape with an icon of a circle with a line going through it (5a) or it is a button with a phone icon (5b). Please follow the appropriate next step depending on your model of the 8860.

5a. Once at the next screen, prepare the Headset to be paired with the PS3 by holding down the K1 button until the LED flashes Blue and Red (hold K1 approx 12 seconds).

5b. Once at the next screen, prepare the Headset to be paired with the PS3 by tapping the pairing button located next to the volume controls on the side until the LED flashes BOTH Blue and Red.

6. Once the Headset's LED indicator is alternately flashing Blue and Red (indicating the Headset is ready to be paired), press X on "Start Scanning."

7. Once Scan is complete, the PS3 will recognize all Bluetooth devices within range.

8. Locate "8860" from the list of available devices and press X on its icon to be prompted for a Pass Key

9. Enter 0000 (four zeros) as the Pass Key and press X on OK

10. You should then be taken to a new screen stating: "Register completed"

.

Trouble Shooting

Q. The PS3 is unable find the Headset.
A. If the Headset has been paired with another Bluetooth device, the PS3 will have trouble finding the Headset. Either remove the Headset from the paired device or turn off the Bluetooth power on the paired device.

Q. The Headset cannot be activated after being charged for 20 minutes.
A. To activate the Headset, the battery needs to charge for at least 40 minutes. It is highly recommended to fully charge the battery before use.

Q. No indication of charging is shown.
A. If the Headset battery is empty or has not been used for a long time, it may take some time for the Headset LED indicator to show charging status with a steady Red light. Make sure the PLAYSTATION 3 is turned on. The 8860 cannot charge without the console being turned on.

Q. No sound can be heard from the Headset.
A. Please make sure of the following:

-Make sure that the two devices have been paired.
-Make sure that the Headset is turned on.
-Make sure that the two paired devices are within 30 Ft. (9.15 meters) of each other.

*** Do not try to pair the headset to the PLAYSTATION 3 when the headset is attached to the USB cable. If it is attached to the USB cable when trying to pair up, it won't pair with the PLAYSTATION 3. ***