20 Most Recent LaCie 2big Network (2-disk RAID) (301257U) 1000 GB Network Storage Server Questions & Answers

Most likely the problem you are encountering is due to the RAID mode the device is set in. Most RAID arrays utilize multiple drives of the same size, or with drives of differing size, they just use a portion of the largest that matches the smallest drive. When the device rebuilt the array it partitioned off a portion of the 4tb drive of the same size as the existing 500gb drive. If you want to use full capacity of both drives you would need to use JBOD mode, which just strings the disks together into a storage pool using all available space. This won't offer the data redundancy of RAID1 or speed boost of RAID0, but should allow using full space.

Backup any vital data before doing anything, then look for a switch on the back. Rather than RAID0 or 1 the options may be labelled Safe or Fast, but JBOD is usually still labelled JBOD, or sometimes Big. You can try just flipping the switch to JBOD and seeing if it rebuilds to use all space. If that doesn't work you may need to remove the 4tb drive, connect it to a different system and erase it to get rid of the 500gb partition, then with the Lacie set to JBOD reinstall the 4tb drive so it will add its full size to the array.

The safest option though would be to buy another 4tb drive, backup all data and install both 4tb drives with the device set to RAID1/Safe. You would only get 4tb of total storage, but it would mirror the data on both drives so if one fails the other will still have your data. With JBOD you won't have any auto-backup. If a drive fails the data on it will be lost.

LaCie 2big... | Answered on Jan 22, 2014

This error may indicate one of the several HD's that are in a Raid configuration is not spooling up or has corrupt data preventing a full startup. When it says "drive missing" that simply indicates inability to communicate with the drive.

LaCie 2big... | Answered on Nov 18, 2013

The adress of the server error is 00:D0:4B:8D:1C:50. Has anyone a solution? and The message was " Something wrong with the volume CNID BD"

LaCie 2big... | Answered on Feb 29, 2012

check your network for conflicts, check power supply, fan and nic card, if your sure it's not the the drives inside the drive case, I have had 4 of these fail on me @work with different issues power supply nic card and both drives 4 units did the same thing and they were under warranty so when I got it back, I sold them and bought The Seagate BlackArmor NAS 420. no problems with them as of yet. Lacie get hot and components get hot and fail because there is not enough air flow I think.

LaCie 2big... | Answered on Mar 30, 2011

this unit does have some issues with the auto update. It was a good move of you to backup the data on it.
Sometimes, moving to another section of the administration webpage and coming back to the update section will take you to the next step, or you will have to start the update again.
Another option, is to download the capsule file to proceed with the update. It is available on the LaCie website if you are patient enough to find it in the list (look under hard drive downloads)
If the update process still is not working with it, you will have to reboot.
As for your lack of connectivity, it is sometimes caused by the load of the unit, so maybe you can try to make sure the unit is not used beyond its abilities.
If you see no progress. Please provide me with your operating system and the current version of your firmware.

LaCie 2big... | Answered on Jan 11, 2011

if the hard disk is got corrupted then in some cases reset does not helps because of bad sector in the hard disk.the reset procedure does not get completed. Here is the factory reset process for the 2Big Network, which may solve the problem. The process will not delete any of your data, but it may delete the user and share names. Please make a note of these so that you can recreate them. Once recreated, the original data will be intact.

It is our expectation that the data will still be present and unaffected after the reset but in some cases if the disk is totally corrupted the data cannot be saved. For this reason we strongly recommend having a backup of your data elsewhere first.

1. Switch OFF the product. Once OFF, the product's back power switch MUST be on the OFF position.

2. If the product is in SAFE mode, MOVE the RAID mode switch to the BIG mode. This is needed for the firmware to enable the Reset request. But that will not change the RAID mode unless you go in the RAID admin page and validate the change.

3. PUSH the front button and KEEP IT PRESSED.

4. MOVE the back power switch to the ON position. The front button's LED will start blinking.

5. Once the front button's LED stops blinking, RELEASE the front button. Once released, the front button's LED will start blinking again.

6. When the front button's LED stops blinking again, PUSH the front button and KEEP IT PRESSED. Once again, the front button's LED will blink.

7. When the front button's LED stops blinking, RELEASE it. The product is now restoring itself to its factory defaults.

8. If the product was in SAFE mode before applying this process, MOVE the RAID mode switch back to the SAFE mode.

After having reset the product to its factory defaults, all the shares will seem to disapear. But since they are still present on the harddisk, it is possible to "restore" them.

To do so, you will have to recreate all the shares. But you will have to reuse the exact same name they used when they originally created them.
This will help. Thanks please keep updated.please do rate the solution positively .thank you for using fixya

LaCie 2big... | Answered on Mar 06, 2010

Hmmm, reseting worked on mine. Identical symptoms except light stayed blue, not red. Unable to power down.
Before trying to get the drive working I got the data off using the procedure in the second post of this thread:


You need a linux system running. Maybe a live cd will do. I installed on an old IDE drive I had.

I then rest the decive using this procedure from Lacie and my drive is working again. Worthless though, because I can't trust it.

The procedure below will reset the 2Big Network to factory settings:
IMPORTANT NOTE: Following the procedure below can ERASE ALL DATA on the drive. Prior to following these directions, verify important data is stored securely on a different storage device.
Switch the drive OFF. Once it has shut down, ensure the power switch remains in the OFF position.
If the drive is in the SAFE mode, move the RAID switch to the BIG mode.
PRESS AND HOLD the button on the front. MOVE the power switch to the ON position. The light on the front of the drive will start blinking.
Once the light stops blinking, RELEASE the front button.
When released, it will begin BLINKING AGAIN. When it stops, PRESS AND HOLD the front button. The light will begin to blink again.
When the light stops blinking, RELEASE the button. The drive is now resetting itself. Switch the RAID selector back to SAFE if desired.
To restore data if it was lost during the process, recreate the shares and users on the unit prior to the reset. Any firmware updates applied will need to be applied again.

LaCie 2big... | Answered on Oct 24, 2009

check the date on ur system clock...

LaCie 2big... | Answered on Sep 20, 2009

I've just discovered this as well and you need to set the original drives to safe100, wait until the mirroring finishes and then replace one drive at a time. The factory drives hold the operating system for the unit. I unwittingly wiped both old drives before figuring this out.

LaCie 2big... | Answered on Aug 29, 2009

Just an idea. When you set pass words or any important information write all information in a note book and keep it in a drawer someplace where you will not lose it. When things change write the new ones down and cross out the old ones. I save a lot of head aches that way.

LaCie Computers... | Answered on Jan 22, 2019

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