20 Most Recent LaCie 3 TB Biggest Quadra External Quad Interface RAID Array 301249U - Page 8 Questions & Answers

Hi, Try to restart your computer while it is connected. It may detect it then. Good luck.

is the scratchy sound coming from inside your lacie or outside ??

it might be a power problem trying to connect to your lacie but unable to find the device or a dirty hard drive the reader arm skipping across the platters you could give your lacie a firm tap on the side to free up the reader arm

click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable,
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,

check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems also make sure the computers Ram and Cmos battery are securely seatedif this fails to fix the problem you might have to install a usb 2 or 3 card they are cheap and easy to install you can buy these on Ebay very cheap hope this helps

Hello there,
First of all, i will say you should try another USB cable in connecting the hard drive to your computer. Or you try to connect it to another computer. This time, ensure you try to use a 7.0 USB cable.
Sometimes the cable might be bad and will just connect but not read you hard drive. It happened to a modem of mine. Until i changed the USB cable was when the computer was able to read the modem.
Hope the hard drive did not fall or hit any hard object.
Hope this helped. Goodluck Elect_Comp

Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer Close all open programs

Click on Start, Run, and type regedit and press Enter Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete After deleting the keys, close the registry editor Reboot your computer Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device if your computer came with a motherboard disk the drivers could be on it click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark?! or a red x right click you will need to update the driver or select properties general troubleshoot, select driver click to reinstall drivers click update driver hope this helps

if your computer came with a motherboard disc the drivers could be on it click start control panel administrive tools ,computer management ,device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x right click to reinstall drivers or if you can see your usb but its not working ports(com&lpt)right click update driver just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems hope this helps

this seems silly but make sure u are using a mac compatible harddrive, if not perhaps a corruption while backing up? if in fact the hard drive is mac compatible try reformatting the hard and try backing it up again.
to make sure to check in the external to see if there was even a backup that was written.

It's not a good sign if a hard disk is making loud clicking noise. It means that the hard drive is about to give up. The clicking sound you can hear is caused by the arm of the hard disk knocking against other components in the hard drive. I recommend to back up your data as soon as possible.

Good luck,

Ryan

You need to install some components like lacie desktop manager,intrergo etc that came with the original device
Look for them on lacie's webpage

GameSting

first check if drive is write protected you are not able to paste any file to it or some viruses cause the same so full scan it with KASPERSKY PURE and unplug it and plug it again its work

Hi

Boot into your BIOS and change the boot Priority. Make sure the USB boot Device is *after* your primary hard drive. Disconnect the external drive and reboot. Enter the BIOS setup and navigate to the setup priority (or setup order) screen. While some BIOS's will tell the difference, some versions think a USB drive is a CD and will attempt to boot from it if CD is first in boot order (sometimes a manufacturer will leave it first after the machine setup). Make sure the hard drive is first in boot order, save, and then try again.

So first go to the bios and go to the boot tab. Go to device priority and then make sure it is: cd then hard drive then external. Try booting now.To go to the bios when you turn on the computer there will be a black screen with white writing. press del. key while it is on the screen. You may have to repeatedly press it until it comes on. Some motherboards need you to press an " f " key to go to the bios, i think it is f 8. It will say at the bottom of this black screen the key.

Please get back to us if you have further query else please accept the suggestion.Thank you for contacting fixya.com

When you plug it in right click on it and then click on either manage or properties, from here you should see a tab that says format, if it doesn't give you the option just from right clicking it....

When you format it, choose NTFS unless you intend on using it on your PS3 for say... xferring movies over then you would want it to be fat32

make sure the lead/s that attach to this drive have a secure seating and are not bad/faulty the light on only tells that its getting power it might not be getting enough power you might test the lead/s or just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again, sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable, hope this helps

Hi,
Try download v4.5.6 Win, posted: January 25, 2011:
http://www.lacie.com/download/drivers/BlueEyePro-v4.5.6-Update.zip
Good luck!

Go into Disc Utility and use the partition option, change CURRENT, to 1. Also check the options box towards the bottom, they have 3 options depending on how you plan to use the drive. Let me know what happens.

Since you didn't specify the model number, I can only guess that it is a USB model.
Assuming this is the case, your BIOS setup in CMOS memory may have become corrupted. You will have to enter SETUP when you first boot the computer, usually by pressing the Delete key, F2, or something else. When you boot, it usually tells you what you need to do to enter SETUP.

Navigate to the menus for both USB and hard drive configurations and make sure they are set up according to the parameters of your drive. USB must be enabled, and the computer should be able to detect the drive in BIOS, if it has not become corrupted.

Good luck!

You cant open the harddrive only the cd/dvd. The harddrive is a physical component inside of your computer that store your files. If you are having a different problem please try to word it different and I can help

I just pulled one apart. You're not going to get it to work unless you pry it apart on the bottom. the parts are stuck together with 2 sided tape. use a thin, flat bladed screwdriver to pop it apart. i did this with relative ease, and it worked alright. didn't trash the plastic too badly either.

Have you ensured the Lacie HDD is bootable? IMC, external drives that does not contain boot files or not-formatted in bootable mode cannot boot your device.

Try formatting your Lacie drive into bootable mode. Right click -> Format -> Check "make device bootable" and click start. THis shoudl help.