20 Most Recent Jackson JP-24B Built-in Dishwasher Questions & Answers

google the manufacturer for user manual and parts information
as for quality detergents there are catering and commercial cleaning outlets that will have the products that meet standards
you have to decide on the quality verses cost that still meets standards

Jackson JP-24B... | Answered on Sep 18, 2017

Before replacing motor check that the relay (2) is operating and is providing power to the motor.

The link is the manual for the washer. Check the wiring diagram at the later section page 62

Hope this helps?


Jackson JP-24B... | Answered on Mar 13, 2017

First of all, here is a direct link to the ONLINE USER'S / SERVICE MANUAL for that model:


To view the Owner's / Service Manual with Operating Instructions just use your mouse to click on the link, which is the underlined and highlighted text just above. This will open a new web browser page automatically for you and allow you to view the information at the website indicated and the contents of the Manual.

You may need ADOBE READER installed on your computer to read PDF documents. You can download this free at WWW.ADOBE.COM if necessary. Click on the DOWNLOAD ADOBE READER button on right side of the ADOBE home page when you get there, and then just follow the onscreen instructions to install it.

Thank you very much and good luck.

Jackson JP-24B... | Answered on Apr 20, 2011

Hi, I have an older dishwasher also and recently my wife alsocomplained about it not cleaning right... so me being the man I am tried invain to clean the things... Bought new spray arms online and installed them inminutes...now the thing works like new... However I have also found that if theheating element goes bad then that also can mess things up bad... So I wouldbuy new spray arms, and also check out the heating element to make sure it isworking... Here is a tip that will help you with the online buying...
Dishwasher Spray Arms not Spinning

How to Buy Appliance Parts Online

A bad heating element causes many problems in dishwashers...

Dishwasher Problems The Heating Element not Working

Dishwasher Maintenance


Jackson JP-24B... | Answered on Nov 06, 2010

The problem is hard water. Go to www.dishwasherfilter.com. They have a new product out that solves this problem once and for all. It filters the water entering your dishwasher and removes the hard minerals that cause these spots. Very affordable and guaranteed to leave your dishes looking amazing every time.

Jackson JP-24B... | Answered on Jan 20, 2010

it needs a new drain relay box 120 volt the drain is stuck open the jp 24 were not very good machines the red lines are drain lines if you plug up the drian lines at fillup the machine will wash but now it will never drain a new drain box is not cheap i can sell you one at cost

Jackson JP-24B... | Answered on Sep 27, 2009

they are located under the front panel of the machine they should be lablet , usually they are by the timer cam

Jackson JP-24B... | Answered on Sep 27, 2009

no there is no seal keep the wash arms clean if the last hole gets stopped up then it will spin backwards and cause it to come off
otherwise go to home depo and get a oring that fist over the threads on the breaing and tighten by hand and you should be good
i have worked on these machines for 12 years

Jackson JP-24B... | Answered on Sep 27, 2009


Please check this articler:


A domestic dishwasher is provided with a control system having circuitry including timer switch means adapted to insure automatic wash water at a normal set temperature for all cycles with the user having an option to preselect an elevated wash water temperature. During wash periods, power for the heater is provided through timer switch means connected through a first thermostat whereby if the water in the chamber is below its set temperature, the first thermostat will energize a heater to provide auxiliary heat to the wash water. The timer switch means is operative to stop the timer motor until the water is heated to said set temperature. Once the water reaches the minimum set temperature, or if the water supply is initially above said minimum setting the first thermostat will switch, deenergizing the heater. If an extra hot wash option is selected by an Options Selector Switch, and the water temperature is below a second thermostat's elevated set point, the timer switch means will stop the timer motor providing extended heating until the second thermostat closes upon the water reaching the elevated temperature.

Need to replace the thermostat.

Thanks for contacting Fixya.

Jackson JP-24B... | Answered on Jun 24, 2009


The best solution would be to contact their support team.

[email protected]

The mailing address, phone and fax number is :-

Mailing Address:
Jackson MSC LLC
P.O. Box 1060
Barbourville , KY 40906

However, in order to request for parts, you need to contact :-

Service 888-800-5672

Unless email them for parts at :-

[email protected]

For technical support besides the first email, you can also send them an email at :-

[email protected]

There are so many web options. However i would advise you to contact Jackson

Thanks for using "Fixya".

Jackson JP-24B... | Answered on Jun 23, 2009

Your water inlet valve is likely leaking by. Could be something is stuck inside or possibly the valve is worn out. The Jackson part # is 04810-100-12-18. There may also be a rebuild kit available. You should be able to purchase this from your local repair company.

Jackson JP-24B... | Answered on May 05, 2009

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