Lexmark X6570 InkJet Printer - Page 2 - Answered Questions & Fixed issues

The problem could be due to a communication failure between one of the printheads (cartridges) and the All-In One (AIO) or by a short in one if the printheads. Please follow the steps below to identify and fix cartridge issues:

1. Make sure the printer is on.
2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-In-One is busy. Note: If the carrier does not automatically move to the center, turn off the printer or unplug the printer from the power source and then carefully slide the carrier to the center.
3. Remove both cartridges from the carrier.
4. Close the printer cover.
5. Re-brick your printer by pulling out the power supply - black box behind the printer where the power cord is plugged in to, and re-plug after 30 seconds.
6. When the printer turns on, reinsert one cartridge first. Close the printer cover and check for any errors.
7. If no error appears, reinsert the other cartridge. Close the printer cover.

Replace whichever cartridge is causing the error to appear with a new genuine Lexmark cartridge. Try to print a document again to verify that the problem is fixed.

Lexmark introduces the LexPrint Mobile Print Application so you can print from Apple devices such as iPad, iPhone and iPod Touch using any Lexmark printer.All you need to do is download the LexPrint Mobile Print Application on your mobile device. You will also need to download the LexPrint Listener on your computer to complete the communication.Please refer to this article on the Lexmark website on Introducing the LexPrint Mobile Print Application to download the application on your Apple device. Then, go to the Lexmark website to download and install the LexPrint Listener Application on your computer.Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

The problem could be due to your computer's Print Spooler or a possible firewall issue blocking the required processes for printing. Try the steps below to fix the problem:

1. Browse to Start -> Run... and type in NET STOP SPOOLER (this will stop the print spooler service)

2. Browse to your windows\system32\spool\PRINTERS\ folder. You should see files there ending in .SPL and .SHD created around the time you tried to print - delete these files.

3. Browse to Start -> Run... and type in NET START SPOOLER (this will restart the print spooler service)

4. Double click the printer icon in the lower-right corner of your taskbar to examine your print job queue and browse to View -> Refresh.

However, if this is a firewall issue, please refer to this article from the Lexmark website on Processes (Executables) Utilized by Inkjet Products; A Brief Description of Their Function. Follow the steps in the article on how to allow the required process for your firewall.

Should you still need assistance, please leave a comment to my response and I'll get back to you. Should this resolves your problem, your rating will be greatly appreciated.

do you try to restart the printer..do you check cables on it..if you try all..and didn't work..try to contact the hot line of the technical support.

Usually, faxes are temporarily sent to the printer's memory when one of the cartridges' ink level is not substantial for printing. You are advised to replace the cartridge/s, *without navigating away from the message "fax sent to memory", by opening the printer cover and replacing the low-ink cartridge/s. After the new cartridge/s is installed, close the printer cover and press OK button to let printer print the fax stored in the memory.

* Make sure not to navigate away from the "fax sent to memory" message. You will lose the fax-in-memory data once you turn off the printer or navigate away from the message.

I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to push it back into place with no luck. Here's what happened and how to fix it: There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition. To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover of the printer will not stay propped open on it's own with the spring removed, but this is not really an issue. I am not sure if new replacement hinges are readily available from Lexmark or other sources. If you need further help, I’m available over the phone at https://www.6ya.com/expert/john_472b46f833fc3109

I have a Lexmark X6570 All In One Wi-Fi model. Just had the problem where I went to print and received an error message saying that the cover was open (when it wasn't). I noticed that the back right hand corner had slightly popped out of place for no apparent reason. Tried to pus it back into place with no luck. Here's what happened and how to fix it: There are two plastic hinges at the back of the 6500 series printers that allow the top cover to open for access to the ink cartridge carriage. The lower ends of the hinges are cylindrical shaped and each contains a very stiff steel spring inside. They are designed to prop the cover of the printer up and hold it open when opened. As the plastic material ages, it may weaken and the tension of the internal spring may break the round end of the hinge off. This causes the printer cover to not fully close (even though it may appear so). There is a switch in the main printer body that detects when the top cover it open (even partially), and the printer won't work in this condition. To fix this, open the top cover and carefully disconnect the 3 wire harnesses and the ribbon cable that run from the top cover to the base of the printer. Then remove the 'paper jam' hatch cover from the back of the printer. There are two phillips screws on the back panel of the pinter (one is located behind the paper jam hatch cover). Remove these screws (they secure the plastic hinges in place). You should now be able to lift the complete top cover/ scanner table assembly off the rest of the printer. Look for a steel spring about 3 inches long...remove this along with the round base of the hinge which may have broken off and remained down inside the printer. Glue this piece back onto the end of the hinge, but leave the spring out. Now reassemble the printer in the reverse order of disassembly and you should be good to go. Note that the top cover or the printer will not stay propped open on it's own with the spring removed, but this is not really an issue. I am not sure if new replacement hinges are readily available from Lexmark or other sources. If you need further help, I’m available over the phone at https://www.6ya.com/expert/john_472b46f833fc3109

It coudl be a printer driver issue. Please follow the steps below to fix the problem.First, uninstall your existing print driver. On your computer, go to Start menu > Programs > Lexmark 6500 Series > Tools > Uninstall. After the uninstall process, reboot pc when prompted.Second, visit the Lexmark website to download and re-install the Lexmark X6500 printer driver. Select your operating system > download > execute the file. Follow the instructions on your computer screen.Lastly, after the re-install process, try to print again to verify that the problem is fixed.

Make sure the Lexmark X6570 printer driver is installed on your iMac desktop. You can download and install the X6570 printer driver by visiting the Lexmark website at http://bit.ly/hVA0vj. Select your operating system, download and execute the file. Follow the instructions on your computer screen.

Please visit the Lexmark website to download the Lexmark X6570 Printer Driver. Select your operating system, download and execute the file. Please follow the instructions on your computer screen.

Please follow steps below on how to print 2-sided on your printer:
Printing on both sides of the paper (duplexing) automatically:

1. Press .
2. With a document open, click File > Print.
3. Click Properties, Preferences, Options, or Setup.
4. Click the Print Layout tab
5. From the Duplexing area, select Use Printer Settings from the drop-down box.
6. Make sure the light is on.
7. Click OK to close any printer software dialogs that are open.

Printing on both sides of the paper (duplexing) manually:

1. With a document open, click File > Print.
2. Click Properties, Preferences, Options or Setup.
3. Click the Print Layout tab.
4. From the Duplexing area, select Manual from the drop-down box.
5. Select the Print manual duplex instructions check box.
6. Press Start.
7. The printer prints the odd-numbered pages and the instruction sheet, which describes how to flip and reload the paper.
8. Following the instruction sheet, flip and reload the paper with the printed side facing away from you.
9. The printer then prints the even-numbered pages on the reverse sides of the odd-numbered pages, completing the two-sided sheets.

Note:

• button is not functional with a Macintosh operating system. You can print two-sided documents with a Macintosh operating system by using the settings in the Two-Sided menu of the Print dialog.
• Automatic two-sided printing (duplexing) works only with plain paper in letter and A4 sizes. If you want to print two-sided documents on another size or type of paper, use the manual duplexing method.
• To return to single-sided printing, make sure the light is not on.

Inkjet printers need to be used frequently to prevent inkdrying out in the print head nozzles.
If the print head cleaning maintenance routine does not clear the blockages,then print head needs replacing, but it may be expensive.
It may be more cost effective to buy a later model and better printer thanreplace the print head.

Hi,
It depends on the issue. If the issue is driver related, we can fix it. If the issue has something to do with dried refill inks on the print head, we can try cleaning the printhead with alcohol. If it doesn't fix the problem then you need to replace it with all original Lexmark cartridges which is always recommended.

To download and install the Lexmark X6570 printer driver, please visit the Lexmark website at http://bit.ly/hVA0vj. Select your operating system, download and execute the file. Follow the instructions on your computer screen.

If you're looking where to purchase cartridges for your Lexmark X2470, it is available in most large office supply stores and online from Lexmark.com. You may also contact the Lexmark Sales Department at 1-800-539-6275.

Hi,

1. turn off the printer
2. Please remove printer cartridge and re-putting
3. Please mention cartridge ink less or empty.

Thanks and Regards
Trinoj

The orange WiFi light on the printer indicates that the printer is not connected to any network or trying to get connected to a wireless network when it's blinking.
Execute the Lexmark Wireless Setup Utility and make sure to enter the correct encryption keys if your wireless network is secured.
Make sure to allow full access to all Lexmark software and printer communication processes in the program rules/permissions for your firewall.
Place your printer where it receives excellent wireless signal quality and away from other electronic devices which can cause wireless interferences (e.g. cordless phones, microwave ovens, baby monitors, garage door openers, and other wireless electronics).

You can purchase cartridges online from www.lexmark.com. Lexmark cartridges are also available in some large office supply stores.
To replace a cartridge on your printer, please follow the steps below:

1. Make sure the printer is on.

2. Open the printer cover. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.

3. Remove your used cartridge.

4. Firmly insert your new cartridge.

5. Close the printer cover. Your printer will then ask you to align the cartridges.

Sometimes the ink cartridge carrier won't automatically move to its loading position even when the printer is on and the cover is open. Follow the steps below:

1. Unplug the printer from the power source.

2. With the cover open, hold the solid white strip that connects from the carrier assembly to the ink cartridge carrier and gently slide the cartridge carrier to the center of the printer.

3. Remove the used cartridges.

4. Load the new cartridges. Close the cover.

5. Plug the printer back to the power source.

The Lexmark X6570 printer uses these cartridges: - #41, #41A, #42, #42A, #43XL, #44XL
Follow the steps below to fix the problem: 1. Remove the print cartridge that is indicated and close the cartridge carrier lid. 2. Close the scanner unit. 3. Disconnect the power cord from the electrical outlet. Wait a few seconds. 4. Reconnect the power cord to the electrical outlet. 5. If the power button is not lit, press it to activate. 6. Reinsert the print cartridge and close the cartridge carrier lid. 7. Close the scanner unit. 8. If the error reappears, then it could be a faulty cartridge. Replace the print cartridge with a new one, close the cartridge carrier lid, and close the scanner unit.

http://www1.lexmark.com/products/view/All-in-Ones/Lexmark-X6570/catId=cat10004-category&prodId=4165-product;jsessionid=36351499255753845B8F3686DDD5E41C.node3


try re-installing the drivers from scratch.