20 Most Recent Norelco ReflexPlus 6863 XL Electric Shaver Questions & Answers

It is advised that you change the batteries when you realize that they are no longer charging properly. Most likely, only the batteries need to be changed but it is possible that you have caused further damage due to leaving it plugged in continuously and the batteries may hae become corroded or leaked.
If you decide to attempt to change the batteries, you will fin the correct type at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/shaver-battery-pack-for-most-norelco-more-p-278.html

You will find helpful videos on the item page to assist you in installation

it is a #8 torx

Hi rafael110807,

This Norelco Razor contains rechargeable Nickel-Cadmium batteries, which must be
disposed of properly.

Batteries should be removed only when the razor is to be discarded. Batteries should be recycled or disposed of properly. To recycle the batteries please call 800-8BATTERY (1-800-822-8837) for a location in your area. If you have additional questions or need further assistance, Consumer Care can be reached at 1-800-243-3050. You can also visit this product's Support Site @ http://ow.ly/6j5Ep for chat, FAQ's, manuals, and more. Hope this helps. If so, let me know by rating this solution.

These are typical symptoms of batteries that need to be changed. You will find replacement batteries for model 6863XL at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/shaver-battery-pack-for-most-norelco-more-p-278.html

To replace, start by removing the two screws on the bottom of the back of the unit. You can then remve the back cover and access the batteries.
For easier replacement, it is suggested that you use a modified installation technique. This is to break the tabs off of the old batteries rather than unsoldering them from the circuit board. This allows the old batteries to be removed but leaves the tabs attached to the circuit board. You can then solder the tabs from the new batteries to the old existing tabs

If this repair is outside of your capabilities, shaveroutlet.com will do it for you. See link below for information and ordering

http://shaveroutlet.com/shaver-replacement-parts/professional-battery-replacement-for-most-models-p-374.html

it probably needs new shaver heads. You will find replacements for model 6863XL at shaveroutlet.com. See link below

http://shaveroutlet.com/shaver-replacement-parts/norelco-philips-hq55-reflex-plus-replacement-heads-p-249.html

On model 6863XL, there are just two screws near the bottom on the back. Remove the screws to remove the back cover. Trimmer will come off with the back cover

If you require parts, you will find them at shaveroutlet.com. See link below

http://shaveroutlet.com/catalogsearch/result/?q=6863xl

Replacing the batteries is not an easy job. You need to have a special Torx screwdriver to undo the screws.

The batteries are soldered onto the Control Board (it's unfortunately not just a case of cracking open the case and putting in batteries in an instant).

It may be worth speaking to your local Philips Service Center (refer to www.philips.com)

I usually recommend if you're replacing a shaver to spend a little more $$'s to get one that is mains and rechargeable so that when the batteries die, the shaver is still useable.

Question edited for clarity. Two questions merged to one. Duplicate question deleted, refresh page to see your question. some Norelco spares are available https://www.google.com/search?q=replacement+heads+for+my+old+Norelco+Electric+Razor+type+HP1122 ..

I see some that are offered on E Bay https://www.ebay.com/itm/404374101537?chn=ps

It is possible that your shaver does not turn on or move because it is dirty. There can be hair or dirt particles stuck inside it, causing the shaving heads to be blocked. To fix this problem, properly clean your shaver. If possible, remove the shaving head and clean your shaver from the inside as well.

https://www.manualslib.com/manual/125343/Philips-Norelco-8240xl.html#manual

It's true that Norelco does not sell parts for this unit, but you can buy a exact replacement for the pump motor here:https://www.amazon.com/dp/B0146XUE4I/ref=cm_sw_r_api_i_KGSBKR1BPW349RR3YRSB_0?psc=1.The only difference will be the length of the replacement motor shaft is too long, but this can be modified using a Dremel cut-off tool. Getting to the motor is a bit involved, but it is possible to do so without breaking anything. You'll need a T-8 driver and a small flat screw screw driver Begin by releasing the bottom, remove the fluid cartridge, and turn the unit upside down. Find and remove the (3) T-8 screws along the bottom perimeter. Next, use the small flat screwdriver or plastic pry bar to lift the outer case over the upper edge of the rear power supply socket and slide the outer case down. You'll also need to press the cartridge release button to clear the case Slip the outer case off the bottom. You'll need to twist it somewhat to clear the base. Now find and unplug the two side wire connectors (purple/white and orange/white wires) and slide the rear power supply connector off of the back of the unit, leaving it connected to the circuit board Now find and remove the (4) silver T-8 screws holding the base to the circuit board. Back the screws out only far enough to separate the base from the circuit board, leaving them attached to the black base so as to make it easier to reinstall later Gently separate the base from the circuit board. You will feel a bit of resistance as a hose separates from the base. Note where it attaches for later reinstallation. Now we need to remove the "legs" to gain access to the bottom of the pump. Place the separated vase upright and compress the springs to lock the legs in closed position. Note the two hooked ends sticking up. You will be using the small flat screwdriver to pry these towards the center. Open the "legs" by pressing the side button. Slide the flat screwdriver down the side of the base and use it to pry the hook so you can pull the leg out. You'll have to pull slightly on the bottom while doing this until you feel the hook release, and then you'll move the screwdriver to the second hook on this leg and repeat. Then move to the other leg and do the same. It takes a bit of practice but it'll eventually release. Be gentle. Separate the leg unit from the rest of the base. Be careful not to tangle or damage the coil springs. Set the legs and springs aside. Inspect the bottom of the pump. Gently pry the bottom cap off of the pump with your fingernails. Gently pry the impeller off the bottom of the pump motor shaft using a tiny screwdriver. Be careful not to damage the impeller. Turn the pump unit over. Use small screwdriver to gently pop loose the pump motor restraint (3 points) Lift the pump motor out of the housing. You can now clean the housing. Remove the two seals from the impeller end of the motor. You will transfer these to the replacement motor. Use soldering iron to remove the wires from the old motor and solder them to the new motor. Use a Dremel tool to shorten the shaft of the replacement motor to match the length of the old motor.Installation is the reverse of removal except I recommend saving reinstallation of the "legs" and springs for last - put everything else together first, including the outer case. Then line up the springs and legs and carefully press them together.

Was the polarity correct? Did you leave on to charge for a few hours. If yes to all that, then yes, the board has failed.

This model was made about 50 years ago. Blades have not been made for it for 30 years

ASK GOOGLE THE QUESTION