if you are referring to a usb drive
click start control panel administrative tools computer management device manager scroll down universal serial bus controllers you could see a yellow question / exclamation mark? ! or a red X
you will need to update/reinstall drivers
right click to reinstall drivers
if you can see your usb drive but its not working
ports (com&lpt) right click update driver if this fails to fix the problem
check the USB leads that attach to the motherboard usually red white green black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems to a computer and its parts once it starts downloading windows will ask whether you want to run or save it a browse option will open you can save it into a folder in my documents or another device or a usb deviceif you need more help with this post a replyhope it helps
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