20 Most Recent Logitech QuickCam Pro 9000 Web Cam - Page 8 Questions & Answers

Normal 0 Right click on My Computer and click on PROPERTIES.
Then click on DEVICE MANAGER, and then click on Imaging Devices.
Next click on the + and then on the camera, right click and then click on DISABLE.
Then click on the Red X in the upper LEFT corner.
Then get out of that and install your new camera.


Make sure to disconnecting the Camera from the USB port and reinstall the software program. When the program asks you to connect the camera to the USB port, do so and it should work.
Hope this helps. Bud

I had this problem but I fixed it. The google chat uninstaller does not uninstall everything. Go to the hidden folder Application Data of the default or local user in the Documents and Settings folder of the C drive, you will find the plugin folder for google chat. Delete it and then reinstall the plugin and it will work.
C:\Documents and Settings\Joe\Application Data

Normal 0 See section A. Skyope in the info below.

Web Camera’s have to besetup on the program they are to be used with. Just installing the camera on your computer does not set it up tobroadcast on messengers or Skype.

Each program has Options that have to be setup in order forthe Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able tosee and her to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows LiveMessenger:

1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
3. Next go to the Menu Bar on right side, click on “ “Action.”
4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.

NOTE: Your audio andvideo should work. Enjoy.

When done both the Audio and Video will function properly soyou can chat and see family or friends you are connected to.
Hopethis helps. Bud

make sure the following INF installed in %windir%\inf?

* usb.inf
* wdmaudio.inf
* wdma_usb.inf

The usb.inf is likely missing. Download it and place it in the windows\inf folder. Then remove all logitech drivers and software and re-install.

This has nothing to do with your cam. Its a result of bandwidth and transmit speed. Nothing you can do except get a faster connection.

Remove the driver from device manager and uninstall the software. I would also check in the registry for any files and delete them. Then reboot and try to install again. Make sure not to plug in the webcam until the software prompts you to.

Looking through a Skype forum thread, there appears to be at least 2 issues. First, for Logitech cam users you can try the following:

- Go to Skype / Tools / Options / Video Settings / Webcam settings / Advanced.
The contents of this window will vary depending on the particular model of camera that you have. If there are options for "Low Light Boost" and "Automatic Gain Control", turn them off. Adjust the manual sliders in the window to get reasonable video quality.

This seems to work for some people.

Then there is the more fundamental issue of Skype driver. Here is the link to the thread (http://forum.skype.com/index.php?showtopic=97038) but the essence is that the older the driver the more likely the issue. Even with the latest driver it is not a guaranteed fix, but many people seem to suggest that downloading the latest drivers works for at least some of the time. Clearly Skype have known about this for a while and are dragging their heels sorting it out.

Hope this helps, T.

It should work automatically once you plug it in, it apparently uses the uvcvideo driver which comes with ubuntu

To get cheese: go to add/remove programs, search for cheese...ur cam will def work with cheese..let me know if it doesnt

Thanks for using Fixya

Have a nice day!

try and change the audio settings under the tools menu option of skype and goto the general settings. You will find the audio and select for the correct audio device.

Normal 0 See section C. Windows Live Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have there computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ ) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

Hope this helps. Bud

Here's the logitech link that provides software and driver downloads for your cam,
http://www.logitech.com/index.cfm/435/3056&hub=1&selectedcrid=405&selectedcid=3056&cl=us,en

The logitech software runs constantly and uses too much processing power. try plugging it in without the softwarer being installed and see if it will let you use it. If it doesn't you need to go to the logitech website and see if you can download just drivers.

try this page http://www.logitech.com/index.cfm/405/&cl=us,en?prodcrid=405

can't find it there click on the link at the bottom of the page

download the generic driver free from spyware from www.download.com

Normal 0 Double click on this site
http://www.logitech.com/index.cfm/support_downloads/&cl=us,en
Then
Search by Image (Match what yours looks like)
or
Search by Name
and
Product Name.
This will then take you to the next window where you need to select your
Operating System. Then you will get your download driver.
Then do this:
Disconnect the Camera from the USB port and reinstall the CD or Downloaded softwareprogram. When the program asks you to connect the camera to theUSB port, do so and it should work.Then to use it on the Web, do this.
Web Camera’s have to besetup on the program they are to be used with. Just installing the cameraon your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order forthe Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Yourfriends and Family will now be able to see and her to you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

Hopethis helps. Bud

Hope this helps. Bud

Uninstall the Webcam drivers.

Reinstall the Webam drivers, there must be a tick box in the setup somewhere to let you stop automatic updates.

Look closely as the Reinstall proceeds.

i had the same problem i'm going to tell what worked for me. My english is not perfect sorry.
this is for vista
run (advanced system settings) by typing sysdm.cpl in the search field on the start menu. go to remote and disable remote assistance......beacuse it seems to be in conflict with some webcameras. if it doesn't work for you im sorry.

Uninstall the software. don't connect your webcam with pc. Re-install the software via disk then re connect the webcam. when it says your new software has been installed but will work only after restart just give a restart. your cam will work

Normal 0 See section B. Yahoo Messenger in the info below to setup the Audio & Video.
Also send this to your family and friends so they have their computer setup properly.
Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/) set it up as follows:

1. Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
2. Then click on the Video Settings.
3. The camera if Installed Properly will come up and show a video picture.
4. Then, on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now be able to see and her to you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.html ) set it up as follows:

1. Go to Messenger at the top left and click on it.
2. Next go down to Preferences and click on it.
3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

Hope this helps. Bud

Looks like a software issue. First, download the latest version of the driver from the Logitech site:
http://www.logitech.com/index.cfm/435/3056&cl=us,en?WT.ac=sc|downloads||dd

Next, go to control panel and uninstall the software and reboot the system. Disconnect the camera and the do a clean install. (Different from regular installation). Not sure what your OS is, but here are the procedures I wrote for Vista and XP:
For VISTA
For WinXP (Dont worry if the article is meant for mice/keyboards, it is the same for cameras as well).

Follow the procedure exactly and the problem should be resolved. (It would be better to take a print out of the procedure)..

Let me know how it goes..

Cheers!
IrishDruid