20 Most Recent Motorola Mobility MOTOROKR S9 Wireless Headset for Bluetooth-Enabled Cell Phones - Black/Red Questions & Answers

I downloaded the instructions manual for the Motorola S9 HD and implemented them. It worked fine!

Motorola... | Answered on Jan 05, 2017

it is possible to replace the battery

My Motorola S9 Bluetooth headset had getting a bit long in the tooth and wasn't lasting very long between charges - time to replace the battery! Too bad that it's got a non-replaceable battery, but since when has that ever stopped me? (Maybe it should have. Spoiler warning: it was a nightmare.)

Getting a suitable replacement battery is the easiest part. The official battery is an SP0530AD, but a cheap 051235 battery off Aliexpress for $5 or so works fine as a replacement; a 611235 should fit too if you want a little extra capacity. The hard part is actually getting at the battery to replace it. It's located inside the big lump at the back of the headband, together with the electronics. Carefully peel away the rubber covering the inside back of the headband and the power button to reveal an access cover beneath a layer of clear tape and goop. Don't try and peel past the outside edges of the two shiny black bands - it won't come off and you will cause damage if you force it.
Having done that, you should be able to see that the two shiny black plastic bands are actually clips. Prise them off to reveal 4 tiny screws that hold the battery cover in place, one in each corner - they're kind of hidden by the goop and tape so you'll probably have to push it back a little to see and unscrew them.
Now you can very carefully peel up the clear tape covering the power button and prise the cover off along the top and bottom seams to reveal the battery. Be very cautious when doing this - the cover and headband are really fragile once separated and it's easy to damage them like I did. It doesn't help that there's rubber in your way whilst doing this. The flap over the charging socket will fall off, make sure to put it somewhere safe.
Once you're inside, you can peel the old battery off the PCB and either unplug it or just cut the wires and solder the new battery's leads onto them - make sure to protect the joints from shorting with heatshrink if you do that though. Finally, you can stick the new battery in place and carefully put everything back together. Don't forget to put the flap covering the charging socket back when slotting the battery cover back in place, and double-check it's still there before you screw the cover on, or you'll have to repeat the most fiddly part of the whole procedure! (I made this mistake more than once.) Finally, you can stick the rubber back in place.
If you're lucky you should now have a working Bluetooth headset with a fresh new battery - and hopefully it won't have to be patched back together with glue and prayers like mine now is.



Motorola... | Answered on Nov 15, 2014

The battery cannot be changed.

Motorola Support

Motorola... | Answered on Nov 15, 2014

The light should be visible if you are on active hold. Just try and see if the device works as is. If so you answered your own problem. If not, contact the manufacturer for a fix.

Motorola... | Answered on Jan 21, 2014

You don't replace the battery, it is a rechargeable battery and can not be replaced. All you can do is recharge it. To do this read the directions in the manual. If you don't have a manual you can read the one at this link:

Motorola... | Answered on Nov 01, 2013

Motorola Headset S9 Control Keys Prob.

i am using motorola S9 for last one year.
I had the same problem of controls keys which i have corrected of my own.
Most of the sites i read say's this problem is due to the moisture.
Let me tell its not because of moisture.
Below steps will help you guys hopefully if its only the keys control problem.
Take the headset,The control keys are placed near the ear plugs within a area
which is different from the other part.
now what u have to do is just take some sharp thing or your nails enough and
move it around the control keys area (edges) and peel off the rubber layer
carefully.Please note its very soft rubber so be careful not tear it off else it
will be spoiled completely.
After u remove this layer u wll find layer of plastic attached to the rubber
whichh u took out and the same kind on the base. you will fin ther will be
small vertical lines and center one dot on the peeled out rubber and on base
horizontal 2-3 thin lines at the edges and dot at the centre.
actually thes are the contacts which acts as a switch if u observe it would have
been covered with the rubber kind of gum used to stick thes layers.
Just clean these (only)contacts area with piece of cloth and use some rubber kind
of glue (Do not use Feviquik it will spoil the strips completely) at edges and put
it back ,b4 fixing it gum u can test it by just keeping it and check if the keys
are working then fix every thing as it was b4 and stick the peeled out rubber panel
with the same type of glue.
there u are ur problem is solved enjoy the best music experirnce with your S9.
If u have any problem or Queries please post it i wll try to answer as soon as
if u want a video for this i wll b up loading it soon and post d link.

Motorola... | Answered on Aug 13, 2013

Mine is doing the exact same thing. Does anyone know what the problem is? If so, what is the fix.

Motorola... | Answered on Aug 09, 2012

i have try this before i couldnt do it untill i tryed using the same bluetooth brand as my head phones worked straight away

Motorola... | Answered on Jun 04, 2012

This is caused by a power surge. To correct, plug your headset into charge, and then plug into power strip. Trip the switch on the power strip to off. It will cause a drain and turn off your green light and then allow the headset to turn back on.

Motorola... | Answered on Apr 16, 2012

I have had no trouble with mine (3+ months of good use) until today. Same problem you had - green light won't go out, unit won't turn on. Jonsumer's solution got me to thinking, and this worked for me:

1. plug the charger into the wall.
2. plug the headset into the charger.
3. unplug the headset from the wall.

Plugging & unplugging the headset to charger multiple times had NO effect. It was only when I plugged it into the charger and unplugged the charger from the wall that the green light turned off and the headset began to work normally.

Motorola... | Answered on Dec 06, 2011

if your memory card is not being detected then your memory card must be corrupted or it should be getting corrupted try formatting it and putting it back but beware u might lose all ur data.plz vote if i had helped

Motorola... | Answered on Jun 21, 2011

S9 use the popular USB connection which sometimes produces errors while connecting. These messages are similar to the "Device Not Recognized" error received with various USB devices. Fixing an S9 is sometimes specific to the brand, but they are so similar that most can be fixed the same troubleshooting steps.


Device Manager

Click "Start" and go to "Control Panel." Double-click "System" and locate the Hardware tab to find the Device Manager. Vista and Windows 7 users can just type "Device Manager' from the start menu.

Locate "Disk Drives" from the list and double-click "Portable Device." If there is an exclamation mark or other error on the device, go to the "Drivers" tab.

Click "Uninstall" and remove the player. Restart the computer and attach the player reinstall the drivers.

Anti-virus conflicts

Plug the S9 into a different computer to see if it gets recognized. If it does not, contact the manufacturer to find out if it is broken.

Turn off your anti-virus program on your PC if the device works on other computers. Reinstall the drivers using the device manager as described in section 1.

Plug in the S9 to confirm the connection.

Other solutions

Check the battery level and make sure the batter is not low or depleted. A low battery will sometimes prevent the S9 from connecting. Let it charge from the power cord, if necessary.

Verify that you have at least Service Pack 1 installed. Go to the Start menu and type "Run." Press Enter.

Type "Winver" in the box and press "Enter." The Windows version will be displayed along with any installed service packs. Download a service pack from Microsoft, if applicable.

Remove the player from the USB port and push a pin into the reset hole located on the bottom. Reconnect to see if the problem is resolved.

Check the connection to make sure it's secure. The cable should fit firmly into both the S9 and the computer. Connect to a different USB port if you have one available.

Download updated firmware or use the S9 Recovery Tool provided under Resources.

Tips & Warnings

A bad cable will sometimes prevent a good connection. Use a different one to isolate the cause.

Hope it helped.

Motorola... | Answered on Jun 03, 2011

Press and hold the power key (under the red cover) longer than the time required to turn it on, until its indicator light is alternately flashing in red and blue. It is in pairing mode (discoverable) now. Then, make your phone (or computer)'s bluetooth application search for new devices. After a little while, the S9 should appear on-screen. Select it and make it connect. If a pairing code (or PIN, or passkey) is requested, enter '0000' (four zeros). If the pairing process is successful, the S9 should enter the stand-by mode. There could be such an indicaton in your phone (or computer) too.
Hope it works for you.
By the way, if your headset's user guide happens to be missing, feel free to download it from this location.
Anyway, please, let me know if I can help you any further.
Regards, Carlos

Motorola... | Answered on Apr 21, 2011

its the N97 bluetooth in it is week

Motorola... | Answered on Mar 01, 2011

Make sure you put the headset into discoverable or pairing mode, there should be specific instructions that came with your head set to do this, then use the droid or the backflip to scan for the devices and it should find them.

If you need further help, I’m available over the phone at https://www.6ya.com/expert/thomas_e8f475a8655f7b4a

Motorola... | Answered on Feb 28, 2011

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