20 Most Recent Whirlpool 25.3 Cu. Ft. Frost-Free Side-by-Side Refrigerator w/Thru-the-Door Ice and Water - Satina Stainless-Look Questions & Answers


Frost buildup and drain freezing occurs due to defrost thermostat/defrost heater faulty or not working. You would need to check the electrical connections to the defrost heater and thermostat. Unplug the refrigerator before checking the connections to the defrost thermostat, heater and evaporator fan. Check for a box fan blowing at the ice, it heps melt the ice more quickly. The defrost thermostat(part#4) switch is clipped on to the top of the evaporator coil. Remove 8 screws to remove the back panel of the freezer compartment. Inspect the connections to the thermostat. The heater is located at the bottom of the evaporator. The defrost heater(part#33) heats the evaporator in the defrost mode of operation. Hope this helps... Please post back if you need more information.

Whirlpool 25.3... | Answered on Feb 12, 2011


To change a light bulb in the refrigerator, remove the plastic cover that covers the light bulb. This cover should just pop off by simply squeezing the cover gently. Look at the bulb to see how many watts it is and the type of bulb, you can buy a new bulb at any home improvement centre. Insert the new light bulb and replace the cover.

If the light on the refrigerator is not working after changing the bulb, unplug the refrigerator. Using a screwdriver, gently pop out the push-button collar on the inside side wall of the refrigerator. There will be two wires connected to the push button switch. Remove the two wires and replace the switch. You can purchase this part at any appliance repair centre that carries parts. Make sure you write down the model and make of your refrigerator and take the information with you before attempting to purchase parts.

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Whirlpool 25.3... | Answered on Sep 30, 2010

The filter is located in the bottom grille or in the upper right corner of the fresh food compartment. Make sure you know how to change them. Some slide to open others have a release button and some unscrew. Make sure you run a few classes of water out after change to remove all the air. Instruction on how can be found here. http://www.whirlpool.com/catalog/refrigerator_water_filters.jsp?refrigeratorStyle=refrigeratorstyle&WT.mc_id=WhirlpoolWFSEMGooBrandGen Just copy and past this location in your web browser.

Whirlpool 25.3... | Answered on Sep 18, 2010

replace the "ptc-overload-relay" on the compressor and this will take care of your cooling problem,its easy to replace,unplug the old component and plug in the new replacement component

Whirlpool 25.3... | Answered on Apr 02, 2010

Air Leak or insufficient insulation in the door. I am sure the technicians have checked for an air leak by now(usually from a door gasket not sealing correctly),so I suspect that your door wasn't fully insulated at the factory. They will have to replace the door to repair the problem. When they build the doors, they put it all together, and then shoot a liquid insulation into it that expands and fills all the empty spaces. Sometimes it leaves an empty space, which then causes moisture or ice build up on the door. Good Luck, Appliance Specialists.

Whirlpool 25.3... | Answered on Feb 04, 2010

Your freezer is not reaching the target temperature to produce ice - obviously your whole unit is not cooling properly - first thing to do is shut it off unplug it and remove the back panel from the freezer and look for ice buildup and overfrost on the evaporator - this is a classic symptom and will cause cooling problems - manually, using a hair dryer, melt the ice and frost from the evap until everything is cleared up and drips into the drain down the drip pan - once everything is cleared up put back the panel and turn everything on - allow a couple of hours for things to cool up - if it cools normally, then your problem relates to a faulty defrost system in which case you would need to have it serviced and replace one of the defrost timer components (control board, element, etc.)
Set one of these special refrigerator thermostats (not the mercury ones, but I use the round gauges) put one in freezer one in refrigerator and after couple of hours monitor the temps. Freezer should not be warmer than 10F - normally 0F, but optimal temps are -10F (and also if you want hard icecream) -10F allows faster recovery in case of outages. For refrigerator no warmer than 40F - you want optimal to be 34F.

You want to also make sure your evaporator fan motor is spinning and look for any door gasket leaks.

If, after checking your evaporator fan and coils for frost, and door gaskets and you notice your unit is not cooling properly and your compressor is running continuously without cycling off, then next step would be to check the condenser and clean the excess dust (which traps the heat) if your condensers are at the bottom and they are clean, then make sure the condenser fan at the back / bottom of your unit is running.

If all fails, then the last thing (rare) would be a sealed system leak, in which case you will need to get it serviced and it will cost you a lot of money.

If you notice your compressor cycling off before the target cooling temps, then raise your cooing knob at higher temps, if it works then your thermostat is out of calirbation.

If everything cools normally after you've defrosted manually then the problem relates to a defrost problem - in which case you will need to get it serviced and have the control board checked and defrost timer components.

If your freezer is cooling normally and not your refrigerator section, then check for any obstruction of the vents, door gaskets and if you have one, the damper flap not opening wide enough or at all to let cool air in, if applicable to your model.

best of luck.

Whirlpool 25.3... | Answered on Jan 11, 2010

Suggest you take the filter out again and inspect for anything obvious. If nothing problematic seen, replace filter with another new one to be sure and retest. Make sure water tap is opened fully.

Whirlpool 25.3... | Answered on Nov 12, 2009

The water inlet solenoid on the back of frige has two valves that never go out at the same time. Follow the supply line to the solenoid. Turn off water supply, unplug frige and replace part.

Whirlpool 25.3... | Answered on Nov 06, 2009

How to check stuff>
. Cut everything off for a few minutes then turn it back on and listen for a click from the compressor relay as the compressor tries to start.
Is the compressor motor running.If no check starter/overload relay.

Whirlpool 25.3... | Answered on Oct 03, 2009

yes it is worth fixing. but before to call a technician move your refrigerator 1 feet from the wall and see what will happen.

Whirlpool 25.3... | Answered on Sep 12, 2009

could be a combination of both, clean the seal with a damp rag and all of the contact surfaces first.

Whirlpool 25.3... | Answered on Jul 30, 2009

Who replaced a motor in an ice maker? There are no motors to replace. Demand your money back and buy a new ice maker at your local appliance parts store or on line.

Whirlpool 25.3... | Answered on Jul 01, 2009

its soundss like iuts stuck in defrost mode.

Whirlpool 25.3... | Answered on Apr 03, 2009

Please send me the model number so I can help you better, Thanks Sea Breeze

Whirlpool 25.3... | Answered on Apr 01, 2009

this refrigertor is leaking refridgent gas it needs checked by an engineer

Whirlpool 25.3... | Answered on Feb 15, 2009

You can get an adapter at you local hardware store
1/4-in x 1/4-in Threaded Adapter Fitting

Whirlpool... | Answered 3 days ago

Open the door and have a look inside the refrigerator itself - usually at the back or on one of the sides there will be a thermostat switch; probably a small dial with numbers on.

The dial -the thermostat - controls the temperature of the refrigerator. Your refrigerator is more than likely set to be very cold. Turn the dial to whatever setting suits you.

Whirlpool... | Answered on Jun 13, 2020

not real certain about Whirlpool. I have a Maytag and the same thing happened to me. If you have an ice-maker, check to see that it is working. Sometimes and ice cube can get stuck and it doesn't produce ice. When that happens, the ice cold air can circulate through the refrigerator and freeze veggies. Hope this helps.

Whirlpool... | Answered on Jun 13, 2020


Whirlpool... | Answered on Jun 08, 2020

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