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KitchenAid Artisan Series Tilt-Head Stand Mixer - Page 9 Questions & Answers
The planetary housing of my Kitchen Artisan mixer moves up and down. I can move in with my hand and it moves up and down occasionally when mixing. This just started.
Properly having a look to find the cause is going to involve removing the planetary (remove chrome drip ring and knock out the pin) and then removing the back cover. Remove the white and the black wires from the speed control and take the return spring off the bottom of it. Undo the 9 screws holding the gear cases together and separate the 2 halves. You will now be able to inspect the shaft, spacing washer pins and gears on the planetary driving shaft. Normally they have a bit if movement up and down in the planetary (when it is fully assembled) I've never found a fault within the gearbox to cause it or if I have it's been through someone pulling it apart and not assembling it correctly. When I do them I add an extra fibre washer on the outside between the planetary and gearbox housing, there should already be one there, I add another of suitable thickness to remove play but not make it tight.
Ksm 103 on one speed
Remove the back cap over the speed control and look at the speed control plate while operating the speed lever. Make sure the lever is moving the plate in and out. If yes then I would replace the small PCB above the control plate, that is the electronic part of the speed control and not worth very much at all.
Kitchenaid frozen bearing
Hi Thaddeus, What model is it? If you have taken it apart and checked the worm gear surely you would have stumbled on the frozen bearing if one exists. When you split the gear cases you are in a position to turn everything by hand so any frozen part is going to be pretty obvious.
Cheers Ross
My kitchenaid K5-A mixer will not come up to speed. It doesn't change after speed setting 6. Can this be fixed?
Unplug it and remove and check the carbon brushes one at a time. You are checking them for length, if one has worn short generally is will not have a shiny inner end. It will look burned. If it's 1cm long it's long enough to not be the problem. They are keyed on one corner so make sure you put it back the same way you took it out. You can see the blocking corner if you look into the brush holder with a torch. If that's OK then remove the back cover and move the speed control lever from off to max and observe if things look as "right" as they can to someone who has never seen the innards before. Now plug it in and observe with fingers out of the way while moving the lever and looking for anything unusual while the motor is running. If you see nothing then replace the phase board which is that small 4 wired PCB at the top with 4 wires coming out of it. They are worth not very much at all and if everything else is correct that will solve it. You can replace the PCB without undoing the back plate, you only need to undo the single screw that retains it and the 4 wires followed by a bit of wriggling.
Kitchen aid , repair center
Use this link http://www.kitchenaid.com/support_service-locator.content.html or call 1-800-541-6390 ext 20526
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