20 Most Recent KitchenAid Artisan Series Tilt-Head Stand Mixer - Page 8 Questions & Answers


Take it to a local small appliance repair business and get and estimate.

KitchenAid Food... | Answered on Jul 07, 2017


You really ought to be giving us a model number for correct information but if it is a tilt head model then raise the head all the way up and look from the front in to where the motor hinges on the pedestal. There will be a screw there right in the middle. You turn it anti clockwise to raise the beater up from the bottom of the bowl.

KitchenAid Food... | Answered on Jul 05, 2017


Here's a link for a Service Manual which applies to your mixer. While the motor works as you have stated, you might wish to test the motor's stator, and if that is all right, test the armature. There is plenty of information on armature testing on line.

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid Food... | Answered on Jun 25, 2017


Given the age of a 3-C stand mixer, finding additional parts for it will be exceedingly difficult. The best recommendation is through E-Bay or antiques stores - a specialty dealer. Kitchenaid parts distributors will no longer have anything in inventory for the 3-C mixer.

KitchenAid Food... | Answered on May 21, 2017


That looks like a blender model number, not a mixer. The Kitchen Aid web site does not recognise it. Maybe a photo of the appliance and state what part you want for it may help.

KitchenAid Food... | Answered on May 02, 2017


https://www.kitchenaid.com/webapp/wcs/stores/servlet/WHRORNAjaxCatalogSearchView?storeId=10202&catalogId=10552&langId=-1&beginIndex=0&searchTerm=Flex+edge+beater

KitchenAid Food... | Answered on May 02, 2017


There are a few things that may cause this. In no particular order they are:

1. No power at electric outlet.
2. Brush(es) worn out.
3. Switch on control board not making contact or speed link broken.
4. Mixer's power cord faulty.
5. Connection to control board not making contact.
6. Field coil or armature faulty.
7. Highly unlikely -- contact to a brush sleeve has slipped out.

The Service Manual for your machine can be found at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid Food... | Answered on May 02, 2017


When using the dough hook the speed should be no higher than 2. That said, there is a limit as to how thick a dough the Artisan mixer can handle and you may well have reached that. Under these circumstances it is normal for the motor to slow down.

If the stress becomes too great, the worm (follower) gear will fail protecting the motor from burning out.

The Service Manual covering your model can be found at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid Food... | Answered on May 02, 2017


I don't have a direct answer for you. There are many things which could cause the noise from a beater simply hitting the bowl to internal gear problems. You did not say which model you have so take a look at the two Service Manuals linked below. One of these ought to cover your machine.

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

http://ep.yimg.com/ty/cdn/mendingshed/kitchenaid6qtservicemanual.pdf

KitchenAid Food... | Answered on May 02, 2017


You didn't say which model KitchenAid mixer you have. Assuming that it is a tilt-head, and that the metal portion of the motor housing joining it to the base did not break, the Service Manual can be had at:

http://www.kitchenaidparts.eu/documents/pdf/service-manual/classic-svc-manual-new-email-version.pdf

KitchenAid Food... | Answered on Apr 28, 2017


You have not supplied the model number, that is the part number for the silver trim band that goes around the motor housing. Also as well as the model number a rough idea of how old your mixer is may be relevant.

KitchenAid Food... | Answered on Apr 02, 2017


Sounds like the governor has flown apart, you will need to take that black plate off the back, all the wires off it (take a photo first if you think you will need it) a spring at the bottom and 2 screws at the top. Once you get that off the broken governor will be exposed and you can lever it off with a couple of screwdrivers, don't lose the locating pin through the motor shaft.
Part required is
17830 Governor Assembly
Line up the notch in it with the pin you have in the motor shaft and bang it on with a soft hammer so that the notch engages the pin.
When fitting the back plate back on first engage the speed control lever into where it belongs to operate the switch then put each screw in 8 full turns to start off. I put each one in a couple of turns then the other one until each is 8 turns in. Put the spring back on, put the wires where they belong and fire it up on low speed. Move it up to high then back to speed 1. You want the planetary to turn 13 to 15 revolutions in 15 seconds. I let the planetary knob brush my hand as it rotates while watching the second hand on the clock. Turn the screws in to slow it down and out to speed it up, you should move each screw equally. Once slow speed is set lock up the nuts that stop those 2 screws from turning. Job done!

KitchenAid Food... | Answered on Mar 24, 2017


I answered this for you in the blender dept, it will almost certainly be the fuse gear and that's machine cases apart to look in the gearbox.
Fuse gear part number is
4162897 Worm Gear
If you want to make the repair a little faster then the fuse gear already mounted in the bracket is another option
240309?2 Worm Gear Bracket And Gear
I call it a fuse gear, they call it a worm gear.

KitchenAid Food... | Answered on Mar 24, 2017


Replace it.

KitchenAid Food... | Answered on Feb 19, 2017


Probably a model number and a better fault description would help. Does it turn off like a switch or stutter & run down. What's required to make it start up again?

KitchenAid Food... | Answered on Jan 28, 2017

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