The battery is probably no longer rechargeable due to age or to the number of times it has been recharged. If the battery can not be replaced, then the entire vacuum needs to be replaced with a new one.
If the hand held is working correctly (By itself) try pulling up a little bit on the 4 metal connection tabs on the wand. The connection tabs were not making a proper connection on my unit.
Hi Alec from VacuumSpot here. In Australia these are sold as the ergo rapido. The most likely culprit is the charger itself we sell loads of Electrolux Ergo Rapido Chargers basically the best bet is to measure the output of the charger to see if it is working properly (watch video) if it isnt then simply replace the charger. If it is then replace the vacuum handset - Electrolux have made the handsets real cheap so you dont have to do a repair on battery or motor.
I took mine completely apart, removing every screw to get to the motor which was full of lint, hair and god knows what. I removed all the debris I could by hand, put it back together, and it works like new. I think debris gets in if the filter part is pushed too far down and the hole in the cup is open to the top part. My husband wanted to throw it out but I figured "what the heck". It's broken, it won't get more broken if I take it apart, it's only a year old.
Hi There, Officially Electrolux don't want to sell the batteries so they discount the price of the hand held unit. Here in Australia they are called ergo rapido but it will be the smae everywhere I would assume. They will sell the battery on its own but it is more expensive than replacing the hand held part (without the filters) .
When opening the pronto, make sure that you check close to the motor for more cells, depending on the model and voltage you may have a few more away from the ones in the handle...Mine has 6 cells, 4 in the handle and 2 on the sides of the motor. I'm not certain, but I don't believe there is a model with only 4 cells. Replacing only a few cells would help, but isn't a long term fix
This model does not have a belt it is a direct drive motor in the bottom unit. Turn the head over so you are looking at the brush, to one side is a screw which a coin (penny works just right) will turn. Take out this small cover and remove the brush unit. Clean the ends of hair or whatever is clogging it up and set it back in place, be sure to engage the brush teeth at the other end. Hope this helps Fix Ya up. Be sure to clean the filters yes there are two, one is inside the other.
Let me say this; The battery replacement for the Electrolux is not a owner level replacement procedure. However, you can replace the 4 original EMX1600sS batteries . The battery model is Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web. Anything under those specs should work. These types of battery's will cost about $15.00 on the web. The battery's are in the hand held unit bottom or back side area, you access them by taking out all the screws in the back side of the hand unit.
Let me say this; The battery replacement for the Electrolux is not a owner level replacement procedure. However, you can replace the 4 original EMX1600sS batteries . The battery model is Tenergy 2/3A Size Rechargeable Battery 1.2V 1600mAh NiMH W/ Tabs Those are a little smaller than the originals but with the same capacity of 1600mAh and can be easily found in the web. Anything under those specs should work. These types of battery's will cost about $15.00 on the web.
On your stand there are blue lights that show when it is charging the vacuum. If plugged up with out the vacuum on the base the lights do not show. Once you set the Vacuum on the base the blue lights indicate that it is charging.
There is a filter inside the main filter. Once that filter gets clogged it will loose suction. Pull the filter and clean it, you can wash it by hand. Turn the unit roller side up and check for a small screw cover that you can use a dime to loosen. This cover is used to remove the roller unit. Once out check and clean then check the gear assy. for miss-alignment.
First I would ask you to check the filter. There are two filters, one inside the other. Pull the filter out of the hand unit, stick your fingers down inside the filter and hold the outer filter and pull them apart. Be sure to clean the inner filter as well to re-claim some lost suction power. Please check the hose from the floor unit to the hand unit make sure it is clear and fits well. There has been some problems with this models battery's and you may be able to claim some repair due to a recall. I can not find a dealer in your area. But you can check the Electrolux support site.
